Banner for Neko Health

Neko Health Reviews 

382
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as excellent and efficient. Customers consistently praise the staff for being professional, friendly, and knowledgeable, making the entire process comfortable and reassuring. Many people found the user experience to be first-class, with a modern, futuristic environment and clear explanations from doctors regarding results and recommendations. Reviewers also highlight the great value for money, often noting that individual tests would cost more elsewhere, leading many to rebook for future years. However, some customers also noted difficulties with the booking process, finding it impossible or experiencing cancellations. A few other people also felt that the health checks did not provide new insights beyond what a GP could offer, and some expressed concerns about the thoroughness of certain assessments or follow-up care.

What people talk about most

Service

Users describe positive interactions with service, highlighting it as professional, efficient, and thorough.... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, efficient,... See more

User experience

People report positive experiences with user experience, describing it as fantastic from start to finish and... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the booking process easy... See more

Value for money

Customers consistently note positive experiences with value for money, often describing the service as well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied

Rated 5 out of 5 stars

Was recommended this company, and I can honestly say was very impressed, . Very professional and knowledgeable and staff very friendly. So impressed I've already booked for next year 🫶. I believe pre... See more

Company replied

Rated 5 out of 5 stars

Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(382)

373 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic space in Birmingham

Fantastic space in Birmingham. Very modern and clean. Staff professional and polite.
Lots of great information, good feed back.
Speedy results

February 9, 2026
Neko Health logo

Reply from Neko Health

We really appreciate you taking the time to share your experience and feedback about our Birmingham clinic. It means a lot to the team to know you felt well looked after! Thank you for your 5 star review! 

Warm regards,
Neko Health

Rated 5 out of 5 stars
Neko Health logo

Reply from Neko Health

That’s wonderful to hear. We really appreciate you sharing your feedback.

Looking forward to supporting your health journey.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Professional, in depth, fast, luxurious

The futuristic environment, the professionalism of staff, the advanced technology, the abundance of medical information in such a short time... Everything from beginning to end was relaxing, luxurious and full of health insights.

March 6, 2026
Neko Health logo

Reply from Neko Health

Thank you for the lovely review! We’re so glad you enjoyed your experience and found the environment and insights valuable. If you have any questions or need anything else, just let us know.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Very nice experiences

Very nice experiences. Welcoming and very nice medical attention. Booking is very nice but a bit long for the first meeting.

February 26, 2026
Neko Health logo

Reply from Neko Health

Thank you for sharing your review! We’re so glad to hear you felt welcomed and well cared for during your visit. Your feedback about the booking process is really helpful and we’re always looking for ways to make things smoother for our members. If you have any other thoughts or suggestions, just let us know. 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Great with thorough scanning and doctor present

It was a great experience and staff was very helpful. I got proper recommendations given the results of my scan which was helpful.

February 28, 2026
Neko Health logo

Reply from Neko Health

We’re so glad you had a great experience and found the recommendations helpful. We appreciate you sharing this and for the 5 star review! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

very simple and pleasant experience…

very simple and pleasant experience from booking to getting results. Staff very good and facilities amazing, like something from a sci fi film.

February 10, 2026
Neko Health logo

Reply from Neko Health

That’s wonderful to hear. We’re so glad you had a smooth experience and our facilities made a great impression! We hope to see you again next year! 

If you ever have any questions or need anything else, just let us know.

Many thanks,
Neko Health

Rated 5 out of 5 stars
Neko Health logo

Reply from Neko Health

That’s wonderful to hear. Thank you so much for sharing your feedback. We’re really glad you had a great experience.

If there’s anything else you need, just let us know.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Makes me feel at ease

Makes me feel at ease knowing my levels are in good range. Preventative medical care is the best.

May 6, 2026
Neko Health logo

Reply from Neko Health

Thank you for sharing your review! It’s great knowing you feel at ease and confident in your preventive health journey. We hope to see you back again next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Really professionally run and a great…

Really professionally run and a great detailed set of results. Encouraging me to seek to improve health in several areas!

February 13, 2026
Neko Health logo

Reply from Neko Health

Thank you so much for your kind feedback! It’s great to know the insights have encouraged you to focus on improving your health in several areas - that’s exactly what we aim for. We appreciate your support and look forward to being part of your health journey! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

My Health Check

The information received about my Health was excellent. The Doctor/GP was really nice and helpful. Look forward to going back next year. Absolutely recommend. It is not possible to get that level of detail from the NHS. The only criticism is the long wait on the list before your first appointment.

March 28, 2026
Neko Health logo

Reply from Neko Health

Thank you for sharing your 5 star review! We’re so glad you found the information helpful and had a great experience with your doctor. We really appreciate you sharing your feedback about the wait time for your first appointment. It’s something we’re always working to improve as we grow. Looking forward to welcoming you back next year! 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Friendly staff

Friendly staff, everywhere spotless, everything explained booked again for next year

February 19, 2026
Neko Health logo

Reply from Neko Health

Thank you for your 5 star review! We really appreciate you sharing your experience and are glad everything felt clear and the staff were welcoming. Looking forward to seeing you again next year! 

Best regards, 
Neko Health

Rated 5 out of 5 stars

Well worthwhile process.

Well worthwhile process.
Staff friendly and helpful without exception
Every step thoroughly explained
GP feedback thorough and didn’t feel rushed
Full report of findings received
I personally had some health issues identified for follow up with GP. Letter provided to pass on.
Definitely recommend to anyone considering

March 20, 2026
Rated 5 out of 5 stars

Thorough

Apart from difficulty finding the premises, the whole appt was very smooth & professional.

March 3, 2026
Neko Health logo

Reply from Neko Health

Hi!

Thank you for your feedback. We’re glad to hear the appointment itself felt smooth and professional. We also appreciate you highlighting the difficulty in finding our premises, that’s helpful input and something we take seriously as we continue to improve the overall experience.

Many thanks,
Neko Health

Rated 5 out of 5 stars

A very thought-through experience

A very thought-through experience, covering Medicine, Technology and Customer Satisfaction together

April 13, 2026
Neko Health logo

Reply from Neko Health

Thank you so much, Luisa! We're glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Quick Efficient General Health Check

Quick, efficient and very useful benchmark for your health and well being. The team there made me feel relaxed and confident. I have already booked another one for twelve months' time.

March 26, 2026
Neko Health logo

Reply from Neko Health

Thank you, Christine, for your lovely feedback! We're so happy to hear you enjoyed your experience with us. It truly means a lot, and we can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

amazing experience

super clean rooms , welcomed staff , superior service

February 6, 2026
Neko Health logo

Reply from Neko Health

Thank you so much for your review! We're thrilled to hear you enjoyed your experience, and we will certainly share your kind words with our team. We hope to see you back again next year!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Professional

Professional, friendly, informative, nice surroundings and keep you informed if any follow up is necessary with your doctor etc.

March 24, 2026
Neko Health logo

Reply from Neko Health

Hi there

Thanks for your lovely review. 

If you need anything, please do reach out. 

All the best

Neko Health

Rated 5 out of 5 stars

Excellent

Excellent. Very good service. Very professional. Was quick and efficient. Doctor was great. Took time to review all results. Will definitely be back again in a year

January 6, 2026
Neko Health logo

Reply from Neko Health

Thank you, Richard, for your lovely feedback! We're so happy to hear you enjoyed your experience with us. It truly means a lot, and we can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

Excellent

Excellent from initial information to follow ups - I can’t recommend highly enough

March 25, 2026
Neko Health logo

Reply from Neko Health

Thank you for your kind words, Janet! We're thrilled you had a positive experience with us and truly appreciate your feedback. Looking forward to your next visit!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look