Banner for Neko Health

Neko Health Reviews 

382
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as excellent and efficient. Customers consistently praise the staff for being professional, friendly, and knowledgeable, making the entire process comfortable and reassuring. Many people found the user experience to be first-class, with a modern, futuristic environment and clear explanations from doctors regarding results and recommendations. Reviewers also highlight the great value for money, often noting that individual tests would cost more elsewhere, leading many to rebook for future years. However, some customers also noted difficulties with the booking process, finding it impossible or experiencing cancellations. A few other people also felt that the health checks did not provide new insights beyond what a GP could offer, and some expressed concerns about the thoroughness of certain assessments or follow-up care.

What people talk about most

Service

Users describe positive interactions with service, highlighting it as professional, efficient, and thorough.... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, efficient,... See more

User experience

People report positive experiences with user experience, describing it as fantastic from start to finish and... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the booking process easy... See more

Value for money

Customers consistently note positive experiences with value for money, often describing the service as well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied

Rated 5 out of 5 stars

Was recommended this company, and I can honestly say was very impressed, . Very professional and knowledgeable and staff very friendly. So impressed I've already booked for next year 🫶. I believe pre... See more

Company replied

Rated 5 out of 5 stars

Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(382)

373 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience and very professional…

Great experience and very professional staff

Explained fully the process of the scan and tests being conducted.

Full detailed results explained by a doctor and access provided to both the data and the summary of the results of the scan and tests.

Outstanding service and exceptional value for money

Have recommended to a number of friends.

March 21, 2026
Neko Health logo

Reply from Neko Health

Thank you, Amanda, for your wonderful review! We're so pleased that you had a memorable experience with us. Feedback like yours inspires us every day. We truly appreciate your support and can't wait to have you back again!

Rated 5 out of 5 stars

Excellent service

Excellent service
Slick and very professional
Scan and blood test performed expertly
Results delivered by the doctor within 30 mins
Staff very friendly and helpful
Booking process easy

March 27, 2026
Neko Health logo

Reply from Neko Health

Thank you, for your wonderful review! We're so pleased that you had a memorable experience with us. Feedback like yours inspires us every day. We truly appreciate your support and can't wait to have you back again!

Rated 5 out of 5 stars

State of the art health scanning

From arrival to departure every step was handled very professionally in a fresh new clinic in Birmingham equipped with state of the art scanners.

January 30, 2026
Neko Health logo

Reply from Neko Health

Thank you, for your lovely feedback! We're so happy to hear you enjoyed your experience with us. It truly means a lot, and we can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

The whole Neko experience was exceptional

The whole experience was exceptional, a real insight to the status of my health. I felt so reassured by the explanation offered through out, particularly when chatting about the results with the Doctor. It feels great to know that the process will be repeated in a year

February 9, 2026
Neko Health logo

Reply from Neko Health

We sincerely appreciate your feedback. It’s our goal to provide excellent service, and we’re glad we met your expectations.

Rated 5 out of 5 stars

Amazing

Amazing
Slick
Great service
🔥

March 19, 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your kind words, Lorraine! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Great for setting one on the wellness path. Meeting with the doctor was excellent, explained everything clearly. Reception staff were very kind and professional and the staff who did the scan was excellent. It was a progress I had been looking forward to and I can wait for the follow up in 12 months.

March 2, 2026
Neko Health logo

Reply from Neko Health

Thank you, Leonie, for sharing your experience. We look forward to continuing to provide you with exceptional service.

Rated 5 out of 5 stars

Friendly and helpful team on arrival

Friendly and helpful team on arrival, spaceage tech but all explained in simple terms!

February 3, 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your kind words, Annie! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Great and effective flow throughout the…

Great and effective flow throughout the whole experience.

March 18, 2026
Neko Health logo

Reply from Neko Health

Thank you for your lovely feedback! We’re delighted you had a great experience with us and can’t wait to welcome you back.

Rated 5 out of 5 stars

A very pleasant experience with very…

A very pleasant experience with very friendly staff and professional process.

February 9, 2026
Neko Health logo

Reply from Neko Health

We truly appreciate your kind words! It’s wonderful to hear you enjoyed your visit — see you again soon.

Rated 5 out of 5 stars

So profesional!

A very professional service and staff and so helpful in following up.

April 17, 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your kind words, Anna-Karin! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

I love the whole process with all…

I love the whole process with all tests, scanning and meeting a doctor and then reviewing the data together. I feel in control having all my data in my app comparing year to year.

April 29, 2026
Neko Health logo

Reply from Neko Health

Thank you for your lovely feedback, Ann-Charlotte! We’re delighted you had a great experience with us and can’t wait to welcome you back.

Rated 5 out of 5 stars

Great experience

Great experience. Very modern high tech equipment & very welcoming. Every step of the way things were explained. So glad I went as it picked up a couple of things that would not have been detected and having treatment for it.

March 24, 2026
Neko Health logo

Reply from Neko Health

Thank you, Janice, for sharing your experience. We look forward to continuing to provide you with exceptional service.

Rated 5 out of 5 stars

quick

Efficient and good

February 6, 2026
Neko Health logo

Reply from Neko Health

Thank you, Jonad! It means a lot to us — see you again soon!

Rated 5 out of 5 stars

It was thorough

It was thorough, informative and very helpful.

February 21, 2026
Neko Health logo

Reply from Neko Health

We truly appreciate your kind words! It’s wonderful to hear you enjoyed your visit—see you again soon.

Rated 5 out of 5 stars

Professional yet friendly approach

Thorough; efficient; polite and friendly; approachable and knowledgeable.

April 28, 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your kind words! We’re so glad you had a great experience and hope to see you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look