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Neko Health Reviews 

382
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as excellent and efficient. Customers consistently praise the staff for being professional, friendly, and knowledgeable, making the entire process comfortable and reassuring. Many people found the user experience to be first-class, with a modern, futuristic environment and clear explanations from doctors regarding results and recommendations. Reviewers also highlight the great value for money, often noting that individual tests would cost more elsewhere, leading many to rebook for future years. However, some customers also noted difficulties with the booking process, finding it impossible or experiencing cancellations. A few other people also felt that the health checks did not provide new insights beyond what a GP could offer, and some expressed concerns about the thoroughness of certain assessments or follow-up care.

What people talk about most

Service

Users describe positive interactions with service, highlighting it as professional, efficient, and thorough.... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, efficient,... See more

User experience

People report positive experiences with user experience, describing it as fantastic from start to finish and... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the booking process easy... See more

Value for money

Customers consistently note positive experiences with value for money, often describing the service as well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied

Rated 5 out of 5 stars

Was recommended this company, and I can honestly say was very impressed, . Very professional and knowledgeable and staff very friendly. So impressed I've already booked for next year 🫶. I believe pre... See more

Company replied

Rated 5 out of 5 stars

Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

382 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(382)

373 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The scan resulted in a referral where…

The scan resulted in a referral where skin tests showed and confirmed cancer with surgery
This would never have been found if I hadn't done the scan or been too late

February 27, 2026
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Reply from Neko Health

We truly appreciate you taking the time to share your experience! Early detection makes all the difference, and we’re glad we could be part of your journey. We look forward to welcoming you back next year, and thank you for your kind feedback.

Rated 5 out of 5 stars

Very professional and focussed

It was a more comprehensive scan and check than I expected. Absolutely professional and focussed. Follow up really well organised.

March 9, 2026
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Reply from Neko Health

We truly appreciate your kind words, Tom! It’s wonderful to hear you enjoyed your visit—see you again soon.

Rated 5 out of 5 stars

The whole experience was comprehensive

The whole experience was slick, the diagnostics checked so much whereas it is usual for some to be checked at the doctors for random issues.
Doctors explanation was very useful and a couple of suggested further checks ( blood and mole query) were actioned swiftly without charge.

March 4, 2026
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Reply from Neko Health

Thank you for your lovely feedback! We’re delighted you had a great experience with us and can’t wait to welcome you back.

Rated 5 out of 5 stars

Smooth and easy process

Smooth and easy process. Was very well welcomed and the whole process felt very professional

March 4, 2026
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Reply from Neko Health

We really appreciate your feedback, Siri! Looking forward to welcoming you back.

Rated 5 out of 5 stars

Booked the scan over a year before I…

Booked the scan over a year before I got my appointment in Coven Garden but it was well worth the wait. The scan was extremely comprehensive and so quick. Gave me real peace of mind as I have had some health problems in the past which the NHS has never followed up on. Well worth the money - a stresses experience and I felt like I was in the hands of people who really knew what they were doing. I was able to book for the following year too so I will keep it up yearly as they keep all the records to compare.

March 19, 2026
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Reply from Neko Health

We sincerely appreciate your feedback. It’s our goal to provide excellent service, and we’re glad we met your expectations.

Rated 5 out of 5 stars

Friendly staff who explained the…

Friendly staff who explained the procedure step by step and good to be able to speak with someone at the end of the procedure who went through your results stage by stage giving advice

February 19, 2026
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Reply from Neko Health

Thanks so much, Mrs Rollinson! It’s wonderful to hear you had a great visit. Your kind words inspire our team, and we’re excited to see you again.

Rated 5 out of 5 stars

Thorough and pleasant experience

Thorough and pleasant experience!
You find out a lot about your health.

March 10, 2026
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Reply from Neko Health

Thank you for your kind words! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Very professinal company

Very professinal company, with instant results.My Daughter Ellie Ball Recomended Neko to me, and Ellie and Neko have hopefully saved my Life, Neko scan found a skin cancer and a Heart Murmur, I have had the skin cancer removed and I am due to have a heart valve replacement very soon. Thank you Ellie and Neko x Philip Ball.

March 3, 2026
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Reply from Neko Health

Thank you so much for sharing your experience, Philip! Early detection is so important, and we're grateful we could play a part in that. We look forward to seeing you again next year, and thank you for your kind recommendation!

Rated 5 out of 5 stars

Amazingly efficient use of one hour…

Amazingly efficient use of one hour from start to finish. Staff lovely. Booked next one too. As NHS employee I would say excellent way to get a snapshot of systems can and do present problems if not monitored

February 20, 2026
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Reply from Neko Health

Thank you, Karen, for your thoughtful feedback! We’re delighted you enjoyed your experience with us and truly appreciate your support. We can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

Excellent service

Very reasonably priced, super efficient MOT, excellent mole scanner -all the results super quick.
All staff very professional too.

March 25, 2026
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Reply from Neko Health

Thank you for your kind words! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

A very professional and informed visit

A very professional and informed visit. From the moment I arrived I was attended to immediately and taken through all the relevant tests with care and consideration with competent staff. After the test period I had a very informative discussion with the Doctor and discussed changes I could make to improve my results - I was so impressed I have already booked the follow up in 12 months

March 30, 2026
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Reply from Neko Health

Thank you so much for your thoughtful review, Angela! We’re thrilled you had such a positive experience. Your support truly inspires our team, and we’re already looking forward to your next visit.

Rated 5 out of 5 stars

Actually worth it

I was a bit dubious about what to expect seeing a few influencer videos, but it's honestly a cost I will spend every few years to check on my health. Having someone do an ECG, check my heart, blood flow, skin etc all in once place was really comforting and the staff were excellent.
Great to get that immediate time after your appointment to go through any results, it did not feel rushed.

April 13, 2026
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Reply from Neko Health

Thank you for your kind feedback, Sarah. We’re pleased to hear you had a positive experience with us and look forward to your next visit.

Rated 2 out of 5 stars

Not really worth the hype

Not really worth the hype, very short appointment and very general feedback from the "doctor". I think its not completely trustworthy so I would not recommend. Its all about the environment that they have managed to advertise in a "squid game" vibe and that is all about it.

April 4, 2026
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Reply from Neko Health

Thanks for your feedback, Emma. We’re sorry to hear the experience didn’t meet your expectations. We’d really value the opportunity to understand more and improve. If you wish to share more about your experience with us, please get in touch with support@nekohealth.com and we'd be happy to review this in more detail. Thank you!

Rated 4 out of 5 stars

Worthwhile

Staff were all very pleasant. Very modern, slightly futuristic ambience. The insights were helpful. I like the proactive approach to health. Repeat opportunity booked on the day for a year's time is clever marketing but also motivating to maintain/improve health.

March 30, 2026
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Reply from Neko Health

We really appreciate your kind words. It’s wonderful to know you had a great visit — see you again next time!

Rated 5 out of 5 stars

Unique and informative…

Such a unique and informative experience. From the second I booked my appointment to the second I left the clinic after my scan, the experience was second to none. Friendly, reassuring and professional. The results of the scan were explained to me in detail and I've instantly been able to make some adjustments to my lifestyle as a result. The scan picked up an issue with a mole on my leg, and the aftercare has been great. I was called just a working day later and given robust advice which has enabled me to get the right help on the NHS. Very impressed , and I've booked again for next year.

April 10, 2026
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Reply from Neko Health

Thank you so much for your thoughtful review, Chris! We’re thrilled you had such a positive experience. Your support truly inspires our team, and we’re already looking forward to your next visit.

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