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Neko Health Reviews 

382
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as excellent and efficient. Customers consistently praise the staff for being professional, friendly, and knowledgeable, making the entire process comfortable and reassuring. Many people found the user experience to be first-class, with a modern, futuristic environment and clear explanations from doctors regarding results and recommendations. Reviewers also highlight the great value for money, often noting that individual tests would cost more elsewhere, leading many to rebook for future years. However, some customers also noted difficulties with the booking process, finding it impossible or experiencing cancellations. A few other people also felt that the health checks did not provide new insights beyond what a GP could offer, and some expressed concerns about the thoroughness of certain assessments or follow-up care.

What people talk about most

Service

Users describe positive interactions with service, highlighting it as professional, efficient, and thorough.... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, efficient,... See more

User experience

People report positive experiences with user experience, describing it as fantastic from start to finish and... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the booking process easy... See more

Value for money

Customers consistently note positive experiences with value for money, often describing the service as well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied

Rated 5 out of 5 stars

Was recommended this company, and I can honestly say was very impressed, . Very professional and knowledgeable and staff very friendly. So impressed I've already booked for next year 🫶. I believe pre... See more

Company replied

Rated 5 out of 5 stars

Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

382 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(382)

373 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As good as I expected it to be

I highly rated my first visit to the Neko Health clinic in Manchester. I thought all the staff were friendly, efficient and knowledgeable and was impressed how the visit was organised and some of the state-of-the-art equipment. The doctor took his time to go through the results with me and there were a few handy tips to improve lifestyle and health. I will be looking forward to returning next year.

April 10, 2026
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Reply from Neko Health

Thank you for sharing your 5 star review! It's so lovely to hear you had a great experience at our Lincoln Square clinic, we will be sure to pass this along to our team. We look forward to seeing you back! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Excellent service

Excellent service, very informative. Would highly recommend to anybody. I have already booked for another scan next year.

April 9, 2026
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Reply from Neko Health

We truly appreciate your feedback, Glen! Looking forward to welcoming you back.

Rated 5 out of 5 stars

Efficient and professional

Everyone I had dealings with was very friendly and extremely professional. The visit is really efficient and the technology is amazing.

March 31, 2026
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Reply from Neko Health

Thanks so much for your kind words, Vicky! We’re so glad you had a great experience and hope to see you again soon.

Rated 3 out of 5 stars

It was very space age and futeristic…

It was very space age and futeristic but for me, a bit emporers new clothes. Not expensive so you book it but bit of a waste of time if I’m honest. Nothing new learned about myself.

March 31, 2026
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Reply from Neko Health

Thank you for your feedback - we’re sorry to hear the experience didn’t meet your expectations. We appreciate your comments, and if you’d like to discuss your experience further, please feel free to contact our support team directly at support-uk@nekohealth.com or by giving us a call at +44 7701 411315.

Many thanks,
Neko Health

Rated 5 out of 5 stars

Great experience.

Great experience, its the future for being tested. Fast, efficient and very detailed.

March 27, 2026
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Reply from Neko Health

Thanks so much for your kind words, Tony! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Was put at ease

Was put at ease by the Professional, friendly and knowledgable staff.

April 8, 2026
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Reply from Neko Health

Thanks for sharing your experience, Nicola! Your feedback means a lot and motivates our team every day.

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish.
This is the future of medicine.

April 21, 2026
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Reply from Neko Health

Thanks so much for your kind words, Claire! We’re so glad you had a great experience and hope to see you again soon.

Rated 4 out of 5 stars

Very impressed all in all

Very impressed all in all, smooth professional medical respectful and private.
Medical was thorough and ended with a presentation and recommendations for the future.
Followed by an online comprehensive report of results of all checks.
Very happy with the overall experience

April 10, 2026
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Reply from Neko Health

Thank you so much for your review! We’re really pleased to hear you found the experience smooth, professional, and thorough. We’re glad the results and report were helpful, and we appreciate you taking the time to share your thoughts.

Many thanks,
Neko Health

Rated 4 out of 5 stars

good snapshot of your overall health

Overall, a pretty smooth experience at Neko Health in and out under an hour. All my checks came back good, which is always nice to hear.

The only downside was the results chat with the doc' which felt a bit rushed, like they were speed running through a script rather than tailoring things to me. There was one snippet of advice that was definately a red flag for my body, but given the time and being rushed, they do not really have enough data to go in full detail. Most of the advice felt pretty generic, so I’d take parts of it with a healthy dose of skepticism.

That said, for the price, it’s a solid snapshot of your overall health; quick, efficient, and reassuring… even if the human touch could use a bit more calibration

April 7, 2026
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Reply from Neko Health

Thanks for sharing your experience, Alex! Your feedback means a lot and motivates our team every day. We are very sorry that you time with the doctor felt rushed. Please contact our support team at support-uk@nekohealth.com so that we can arrange a call with the doctor for you. Thank you!

Rated 5 out of 5 stars

Certain aspects of my examination that…

Certain aspects of my examination that were pin pointed to me are extremely helpful in my long term health very futuristic establishment.

April 1, 2026
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Reply from Neko Health

We truly appreciate your feedback! Looking forward to welcoming you back.

Rated 4 out of 5 stars

Liked it

Liked it, apart from the request for a prepayment for a visit next year. Feels non-solid and a bit commercial in a negative sense.

April 9, 2026
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Reply from Neko Health

Thank you for your feedback! We’re delighted to hear you enjoyed your experience with us, and are sorry that the rebooking process felt this way. We will review it with the team and make sure to improve this part of the experience.

Rated 5 out of 5 stars

Professional and Helpful staff

Professional and Helpful staff. I felt as is my health was as important to the staff as it is to me.

April 8, 2026
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Reply from Neko Health

Thanks so much for your kind words, Michelle! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Was worth the wait of 6 months

Was worth the wait of 6 months. Impressed by how professional the whole process was from the moment I arrived. Gave me a good insight into my current health and what I need to improve. Have booked in for next year health check up.

April 8, 2026
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Reply from Neko Health

We really appreciate your kind words, Karen. It’s wonderful to know you had a great visit—see you again next time!

Rated 5 out of 5 stars

Excellent experience

Nurse and Doctor were very proffesional. Every procedure was explained to me in advance allowing me to feel comfortable at all times. The doctors summation was presented in words I could understand and the follow up was excellent. Also the facilities were top class.

April 8, 2026
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Reply from Neko Health

We sincerely appreciate your review, Mr Juson. It’s rewarding to know we met your expectations, and we hope to welcome you again in the future.

Rated 1 out of 5 stars

Very weak offering for the price

Very weak offering for the price. If want to take fancy pictures in a trendy place go for it but don’t expect complete check up (e.g. blood test is limited to glucose, cholesterols and couple of other things but far from a full biochemical scan)

March 28, 2026
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Reply from Neko Health

Thank you for sharing your feedback with us, we’re sorry to hear your experience didn’t fully meet your expectations. We are continuously working to expand and improve our scan and testing options, and we will make sure your feedback is shared with the team. If you’d like to tell us more about your experience, we’d really appreciate hearing from you. Please feel free to contact our support team at support-uk@nekohealth.com or give us a call at +44 7701 411315. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Priceless peace of mind

It was my second annual appointment so it was amazing to see how my health has improved since acting on the results and advice from last year. The scan noticed a change in one of my moles which I am now getting removed. The peace of mind this service gives in priceless.

March 30, 2026
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Reply from Neko Health

We’re so grateful for your kind words! It means a lot to know we made your experience a great one. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Booking is a long wait but once you…

Booking is a long wait but once you have the appointment it is a smooth process.
Staff is very knowledgeable, helpful and friendly. Overall a great experience.

March 28, 2026
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Reply from Neko Health

Thank you for your kind feedback! We’re pleased to hear you had a positive experience with us and look forward to your next visit.

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