nemo Reviews 339

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpfulness, making the planning process smooth and enjoyable. People frequently highlight the outstanding service, noting that every detail of their holidays, including logistics and transfers, was meticulously planned and executed, leading to seamless and stress-free experiences. Reviewers are particularly impressed with the choice of locations and accommodations, often describing them as incredible and perfectly suited to their desires. The booking process is also frequently mentioned as being easy and efficient, with the team truly listening to individual preferences and delivering tailored itineraries that exceed expectations.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, with many customers praising the seamless planning process... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Reviewers mention positive feedback about service, highlighting the personalized and tailored approach from... See more

Location

Customers had positive experiences with location, praising the thoughtfully chosen destinations and amazing... See more

Booking process

Clients share positive opinions on the booking process. Many reviewers found the planning and booking process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked a last minute South Africa adventure to Cape Town and safari in Kruger with Nemo and the whole trip was executed with tailored precision and attention to detail despite the extreme short noti... See more

Rated 5 out of 5 stars

Nemo organised us an absolutely amazing holiday in Kenya and Pemba. They helped us narrow down what we wanted to do with our time and found us two perfect places which suited us. The organisation, l... See more

Rated 5 out of 5 stars

From the very beginning, the team was fantastic in helping us curate our dream honeymoon. Christabelle, our primary point of contact, was incredible—she truly left no stone unturned to ensure every de... See more

Rated 5 out of 5 stars

We booked our honeymoon to South Africa and Mauritius through Nemo, and it was truly the trip of a lifetime! Every part of the journey was perfectly planned, from start to finish. The 3-day safar... See more


Company details

  1. Travel Agency
  2. Boutique Hotel
  3. Cultural Tours Provider
  4. Luxury Hotel
  5. Tour Operator

About nemo

Written by the company

Extraordinary trips for life's big moments

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It starts with your travel goals. We listen. Then we collaborate, not dictate. This subtle shift allows our experts to create an itinerary as unique as you are.

New-H1-Image-2 Explore our world
1
Built for modern travellers.
By blending tech with global travel expertise, we give you choice, control and confidence.

5
Your perfect itinerary.
Your expert listens to your travel goals and budget, using their insider knowledge to plan the perfect itinerary with you.

2
A carefully curated portfolio.
We take time to handpick every hotel and experience, guaranteeing quality.

3
Honeymoon gifting page.
Friends and family can contribute to your big trip via our platform... perfect for room upgrades and extra experiences.

4
Elevating your trip.
Our concierge team go the extra mile to give you a truly personalised experience.

Our Destinations Meet Your Experts Honeymoon Guide

Contact info

5.0

Excellent

TrustScore 5 out of 5

339 reviews

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Rated 5 out of 5 stars

Nemo planned THE most incredible Honeymoon

Nemo planned THE most incredible start to our Honeymoon. It was meticulously organised, therefore it was all completely seamless from start to finish. This meant we could switch off instantly (our first holiday we haven’t bickered about travel admin haha).

We had such a wonderful time meeting some unforgettable people. Nemo helped plan two safaris - Christmas in Saruni Samburu and Saruni Wild. A relax in Karen Nairobi and an unforgettable NYE trip in Stone Town Zanzibar.

They were prompt on communication, and helped broaden our views on where to go and what to do.

It was such a fun planning experience and I highly recommend. I am patiently waiting for the next time I can use them.

We can’t thank them enough for a trip of a lifetime.

December 21, 2024
Unprompted review
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Reply from nemo

Wow—what an amazing adventure! Christmas in Samburu, NYE in Stone Town… it doesn’t get much better than that. We’re so glad we could take the stress out of the planning and leave you to enjoy every moment.

Thank you for trusting us with your big trip—it was a real joy to plan. We’ll be here, ready for round two, whenever you are!

Rated 5 out of 5 stars

We used Nemo to plan our honeymoon to…

We used Nemo to plan our honeymoon to South Africa, and we couldn’t recommend them enough! They were extremely knowledgeable and helped us put a perfect itinerary together, as well as booking our internal flights and transfers which made it a seamless experience and took a lot of the stress away from us. Loved the personal touches too - sending us a pack of cards before we set off and when we got to our first hotel, they had sent us these lovely traditional Kikoi’s (Swahili word for something to wrap around you) to use on our safari!

November 30, 2024
Unprompted review
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Reply from nemo

Thank you for such a great review! South Africa is such a special place, and we’re so glad we could help make your honeymoon seamless (and stress-free!).

We loved adding those little touches—it’s all about making your trip as unique and memorable as possible. Can’t wait to help you plan your next adventure when the time comes.

Rated 5 out of 5 stars

Our honeymoon to South Africa

We had an unforgettable honeymoon to South Africa in December. Huge shout out to the Nemo team and especially Christabelle during the planning stage and Beatriz in the concierge team as she was always on hand to help with anything. The choice of hotels/lodges, activities and recommendations were fantastic. We'd 100% recommend Nemo to anyone looking to plan a honeymoon or memorable trip.

December 15, 2024
Unprompted review
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Reply from nemo

Thank you so much for the lovely review. We’re thrilled your South Africa honeymoon was so special—Christabelle and Beatriz are over the moon to hear they made such a difference. We're all about perfectly matched hotels, incredible activities, and a seamless trip. Can’t wait to help with your next adventure!

Rated 5 out of 5 stars

Planned to PERFECTION

Nemo helped us plan our honeymoon to Kenya and Mauritius and genuinely from the bottom of our hearts, we are SO unbelievably grateful we chose Nemo! Not only in the lead up and booking stage were they so helpful, answered the thousands of questions we had, but when we say everything was booked to perfection it is hard to put into words. We moved around to 3 locations and every single fine detail was booked and planned for us, there was not one tiny bit of stress or worry. From start to finish Nemo were amazing, we had the most insane time of our lives and can't wait to get back to Kenya already! Thank you so so much

December 16, 2024
Unprompted review
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Reply from nemo

Thank you so much! So happy that your honeymoon to Kenya and Mauritius was everything you’d dreamed of and more. It’s amazing to hear that every detail was seamless and stress-free—that’s exactly what we aim for. Until the next time, we’re so happy to have been a part of such a special trip!

Rated 5 out of 5 stars

Outstanding Nemo Travel experience in Fiji

We had an amazing family holiday with seven adults at Six Senses in Fiji. It exceeded all expectations and we can’t wait to return. Thank you to the Nemo team for all your help. It was the best ever holiday.

December 16, 2024
Unprompted review
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Reply from nemo

Thanks for your kind words, Nicola; we're so glad we could help make this big family trip extra special and can't wait for the next.

Rated 5 out of 5 stars

Great curation of our honeymoon itinerary

We had a wonderful honeymoon in South Africa in December, and it was Nemo that made it all possible. Special shoutout to Christabelle who really took time to listen to our needs and curated the perfect itinerary for us, and to Beatriz who was always patiently replying to our questions. It was also helpful to know that there was a local partner that Nemo works with for any last minute/ urgent needs, we found it very useful.

Thank you Nemo for making our honeymoon so memorable!

December 6, 2024
Unprompted review
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Reply from nemo

Hey Kathy, thank you so much for the lovely review. What an incredible trip—so glad we could help make it unforgettable.

Rated 5 out of 5 stars

the best holiday ever!

Nemo helped us plan the most dreamy honeymoon in Costa Rica. The planning process made everything so easy, and as someone who wanted to feel like we were making the most of being in such a diverse country, the team really helped us make sure we got everything we could out of the trip. All of the hotels and experiences they booked for us were just the best, and it can't be underestimated how helpful it was to have the concierge team to lean on whilst we were there, not only for recommendations but also to make sure we didn't have any extra dmin or stress and could truly just enjoy our time exploring the most amazing country

November 21, 2024
Unprompted review
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Reply from nemo

Thank you so much for sharing this Annie. So glad to hear we could help make this trip super special and stress-free, it's what we're here for and can't wait for the next.

Rated 5 out of 5 stars

Costa Rica Honeymoon

Nemo organised our honeymoon for us and it was the most amazing experience I have ever had. Every hotel and experience they recommended was top marks. We didn't have to worry about a thing once we were there and transport was always on time. I would 100% recommend using Nemo for special occasions and I would absolutely use them again in the future. Their help and support before and after booking was excellent.

November 23, 2024
Unprompted review
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Reply from nemo

Thank you so much for this Dawn. We are so glad to have played a part in this amazing trip; it turned into something truly special. We're here when you're ready for the next!

Rated 5 out of 5 stars

Nemo Holiday!

Nemo organised and delivered a holiday and experince that met or exceeded all our aspirations. They clearly have very detialed knowledge about all spects of our holiday.

November 29, 2024
Unprompted review
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Reply from nemo

Thank you for such kind words, Mark. Your trip was a seriously special one and we're thrilled to have helped create it.

Rated 5 out of 5 stars

Honeymoon Planning

Eliza was wonderful to work with, she was prompt and helpful. It took very little time to cater a plan for our Moroccan honeymoon idea.

The services Nemo provides will make travel seamless. Would recommend them to anyone a modern travel agency with some charm.

December 2, 2024
Unprompted review
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Reply from nemo

Thanks so much for your review, Anthony. We loved helping you create this amazing trip and can't wait to see where you go next.

Rated 5 out of 5 stars

Brilliant service to create the perfect holiday

Nemo were exceptional throughout the booking stage and whilst we were away. Laura was so helpful when deciding on our itinerary and ensuring we were not missing any of the best bits. Laura was so patient when we changed our mind on hotels and always had the perfect suggestion to meet our needs. We were not on a honeymoon but would 100% recommend for any holiday bookings.

November 1, 2024
Unprompted review
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Reply from nemo

Thank you for your kind words, George. We’re so pleased Laura could help create the perfect itinerary for your trip and that her suggestions made all the difference. It’s great to hear you’d recommend us for any holiday, and look forward to planning another big trip with you soon.

Rated 5 out of 5 stars

Thank you for the perfect honeymoon itinerary!

We booked our honeymoon through Nemo as a friend recommended them and it was the best thing we did! The team were super friendly, helpful and provided the best itinerary with the best hotel suggestions. All of them were stunning and perfect location. Everything was super smooth and the team were on hand if we needed anything while we were away too which was helpful. The itinerary app was a godsend too! Thank you for everything!

November 2, 2024
Unprompted review
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Reply from nemo

Thank you for such lovely feedback Rachael. We’re so glad your honeymoon was everything you dreamed of. It’s great to hear we could make everything smooth and stress-free, so you could focus on enjoying your trip. Can't wait for the next!

Rated 5 out of 5 stars

Nemo was recommended to us by friends…

Nemo was recommended to us by friends for our honeymoon and they did not disappoint. Originally we didn't quite know what we wanted so had 2 calls to discuss various options, the team are extremely knowledgeable and consultative for such a variety of locations and trips to Kat h budget. We decided on a blended trip to Kenya and Zanzibar, the team came up with some fantastic options for accomodation and planned the most perfect trip for us. From start to finish everything was seamless. Have recommended Nemo now to 2 more couples who got married this year and they have also booked their honeymoon through Nemo. Hope to book with Nemo again for future adventures.

October 12, 2024
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Reply from nemo

Thank you so much for your amazing review, Will and Jo! We’re thrilled we could help plan your dream honeymoon to Kenya and Zanzibar—it sounds like it was a seriously special trip. Amazing to hear you've already recommended nemo to others, and we can’t wait to help you plan more adventures in the future.

Rated 5 out of 5 stars

Alternative Kerala

Just back from a trip to India
Nemo organised everything and we loved it.Great service without being obtrusive and found locations we would never have visited.

November 15, 2024
Unprompted review
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Reply from nemo

Thanks for your kind words, Pete, glad to hear you got off the beaten track in India and discovered some of our favourite spots. So glad to have helped with this epic trip and hope to help you plan the next one soon.

Rated 5 out of 5 stars

Two incredible trips and counting

We've been on two incredible trips with Nemo - the first in September 2023 to Colombia (organised by Venetia) and recently in October 2024 to Namibia (organised by Christabelle). There are many reasons why we're repeat customers - and will be again - but quite simply, they plan truly amazing trips.

The service is very personal, from brainstorming locations/timings to perfecting the details, they listen to your preferences and thoughts at each step, working magic to make it all come together. We like the fact they really are experts in the areas they travel to, so you know you're going to have genuinely great recommendations and not just an ‘off-the-shelf’ trip. We've loved every place we've stayed (10 hotels/lodges across two trips) and found the logistics seamless.

You really don't have to think or worry about a thing because Nemo have got it all taken care of. We’ve recommended them to almost everyone we know(!), with many friends since having booked amazing trips with them too. We can't wait to plan our next adventure with you Nemo!

October 22, 2024
Unprompted review
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Reply from nemo

Wow, this means the world to us, Lucinda. Two epic trips and counting – thanks for trusting us with your adventures. Love that you felt the magic in every detail, and we can’t wait to help make your next one just as special.

Rated 5 out of 5 stars

Amazing!!

We are so pleased we booked our honeymoon with Nemo! They were amazing from our initial enquiry all the way through to when we landed back home. They were always on hand to answer any questions and it was obvious how genuine they were to ensure they organised the most incredible trip to Kenya for us! We will definitely use Nemo to book any trips in the future!

October 21, 2024
Unprompted review
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Reply from nemo

Thanks so much for the kind words Amy. We’re thrilled your Kenya honeymoon was unforgettable and that you felt supported the whole way through your honeymoon experience. We're ready when you are for your next big adventure.

Rated 5 out of 5 stars

Nemo made our honeymoon magical

Nemo made our honeymoon magical. They were super helpful throughout, and their service provides a good value for booking very very nice accommodations.

September 16, 2024
Unprompted review
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Reply from nemo

Thanks so much for your review, we loved helping you plan this amazing trip!

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience, the nemo team have paired a great itinerary with excellent service. Can't go wrong with the Colombia trip! Hoping to use them more in the future.

October 30, 2024
Unprompted review
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Reply from nemo

Hi Ben, thank you for your detailed review and for trusting us with your big Colombia trip! Thrilled it was so memorable—looking forward to planning more with you.

Rated 5 out of 5 stars

Seamless honeymoon planning and service

We had a great experience with Fia and Beatriz planning our honeymoon in Kenya and Tanzania. Fia did a great job understanding our wants and needs and provided very valuable insight into different options and steering us towards those that would be the best fit for us - and really hit the spot! The team was always very responsive and quick in providing us with information, documents and everything else we needed, and we had a seamless service from the moment we stepped off the plane in Nairobi. The local agents were also brilliant and made us feel very welcome. Would highly recommend!

October 7, 2024
Unprompted review
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Reply from nemo

Thanks so much for your detailed review. We're so glad you enjoyed such a seamless experience in Kenya and Tanzania, on what was a seriously special trip. Here's to more adventures together!

Rated 5 out of 5 stars

Kenya Honeymoon

Fia at Nemo helped us plan the most perfect 2 week honeymoon in Kenya, she was extremely passionate and knowledgeable about Kenya and really listened to us when we spoke out what we were looking for from the trip- and we feel like what we had was a perfect reflection of that

Like a lot of people our age, we've never done a trip like this before so felt a bit strange handing the reins over to someone else- but prior to the trip Fia was really reassuring, and once we stepped off the plane we didn't have to think or do anything logistics wise- it was all sorted and seamless all the way through our trip- right until passport control when we were leaving.

Would 100% recommend using nemo ( and already have done) and we'll use them again in the future for sure!

October 5, 2024
Unprompted review
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Reply from nemo

Thanks for sharing your experience Ellie! We’re thrilled Fia nailed your Kenya honeymoon, it sounded truly magical. Looking forward to planning your next adventure.

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