Getting replacement parts for my wife's e-cig locally was proving difficult. I saw Nemo homes had them in stock. So I thought i would try them out. Very good service and fast delivery I am happy t... See more
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Review summary
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Easy to order, great customer service. Problem with Royal Mail but wasn’t nothing to do with the shop. Will definitely be purchasing again.
Delivery is always quick after ordering and free if you spend over certain reasonable amount. Product suits my needs.
Always order my coils from here, never had any issues and delivery is always quick and packaged well.
Company details
Written by the company
Online E Cigarette Retailer with a range of Vape Mods Kits/Pens, Gamucci Cartridge/ Cartomiser Refills, E liquids/ Vape Juices and all the accessories you need to keep you smoke free and refilled. Customer Service is our priority, Feel like a VIP every time you shop with us! We are happy to help with all queries and support you with your purchase. Quit the smelly cigarettes for good & switch to Vaping Today with Nemo Homes!
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- 02030152729
- info@nemohomes.co.uk
- nemohomes.co.uk
4.7
Excellent
368 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Easy to deal with
Easy to deal with. Speedy delivery. Good prices. Options available.
December 2, 2025
Easy to order
Easy to order, great customer service. Problem with Royal Mail but wasn’t nothing to do with the shop. Will definitely be purchasing again.
November 3, 2025
good all round service
September 24, 2025
The ordering was easy
The ordering was easy. The delivery quick. However e cigarette didn't work at all on arrival.
August 28, 2025
Reply from Nemo Homes Vape Shop London
I hope you are doing well. I just picked up your review. We haven’t contacted us about the vape not working. Can you let me know which part doesn’t work. I can help you fix it or arrange a replacement if our troubleshooting doesn’t work
Always order my coils from here
Always order my coils from here, never had any issues and delivery is always quick and packaged well.
August 26, 2025
Not impressed
Not impressed, not the first time either. Bought 3, 1 didn’t work at all and 1 was leaking. Won’t use the site again
August 29, 2025
Reply from Nemo Homes Vape Shop London
Hi Elaine, sorry to hear this. I haven’t received an email about this as we can arrange a replacement or a refund for you. I will send you an email to sort it for you
Very disappointed
On receiving the product I charged them to the instructions and the charge isn't lasting longer than a hour. I have the correct USB port but it not lasting long.
August 27, 2025
Reply from Nemo Homes Vape Shop London
Hi , sorry to hear this. I will send you an email to arrange a replacement. Pls leave on charge for up to 3 hours to fully regenerate the battery. If that doesn’t work, I can arrange a new battery for you
Super fast delivery.
The ease of ordering and the speed of delivery 🚚 makes this company so good to deal with.
July 25, 2025
Fabulous service
Fabulous service. Fast delivery. Helpful staff if need there help with order *****
July 31, 2025
Quick delivery
July 29, 2025
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