I want to give a huge SHOUT-OUT to ANNA TAYLOR for making our booking an incredibly smooth experience! From the very start, she was super friendly and helpful, answering all my queries quickly and ef... See more
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Review summary
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Reviews shaping this summary
I found this company moved heaven and Earth to get an excellent price for our trip to Thailand for flights only... Unfortunately for them a friend decided to join us and he works contracts for the air... See more
Company replied
Thank u neo tourism for booking our flight to UK, it was nice that I have book a ticket w/ a nice agent , she's great she assist all we need for travel for our better travel. And no hussle, thanks u m... See more
Thanks to Emma Smith for the quick response in processing of all my travel documents. Will recommend to all my friends regarding my Neo Tourism experience. God bless and more power. Imelda Manal... See more
Company details
Written by the company
Neo Tourism™, your trusted UK-based travel partner, redefines unforgettable, tailor-made holidays with friendly, professional services and a team of travel industry experts. We meticulously craft every journey to suit your preferences, providing exceptional value, seamless service, and unforgettable experiences. Our travel experts design personalized, unique itineraries, and our knowledgeable team ensures the perfect holiday. With our best price guarantee and top-notch travel supplier partnerships, we offer competitive rates and inclusions. Our dedicated customer support team is always ready to assist you during business hours. We create bespoke itineraries for romantic getaways, family vacations, and solo adventures, offering a wide range of flights and accommodations for your comfort. Our seamless transportation services, curated guided tours, immersive cultural experiences, and thrilling outdoor adventures ensure unforgettable memories. Exclusive offers, promotions, discounts, and perks are available for Neo Tourism clients. We provide tailor-made solutions for corporate travel, group bookings, and incentive trips, as well as destination weddings and honeymoons. Committed to responsible tourism, we partner with local suppliers and organizations sharing our values and sustainable practices. Experience the ultimate travel adventure with Neo Tourism's unwavering commitment to quality, value, and customer satisfaction. Contact us today and let us turn your dream holiday into reality! #FriendlyAndProfessionalService #TheUltimateTravelExperience
Contact info
167-169, Great Portland Street, 5th Floor, W1W5PF, London, United Kingdom
- +442030266255
- contact@neotourism.uk
- neotourism.uk
4.9
Excellent
928 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best travel agency
The best travel agency. Anna Taylor is so helpful and so efficient. She never disappoint client. She can discuss and answer gently our queries about our travel. I am afraid to change and go to other travel agency because I can't find somebody like her. All the staff in Neo Tourism are very approachable. Always very willing to help .
April 15, 2026
❤️❤️❤️❤️❤️My experience at Neo Tourism was smooth…
My experience at Neo Tourism was smooth and very helpful Specially Ms. Anna Taylor I have no worries everything she did for Us🥰
Thank you so much Anna❤️God Bless you and Bless Neo Tourism all the time😇
April 12, 2026
Thank you to Janet Davis who rebooked…
Thank you to Janet Davis who rebooked our flight. It was a very efficient experience that helped us greatly. She was friendly, patience and supportive with all the questions asked.
We will recommend her and the travel agency if you need to book flight in Philippines.
Very Satisfied Customer
Miss Linda Quidangen and
Miss Remedios Lugtu
April 6, 2026
Unprompted review
Very friendly service polite people …
Very friendly service polite people would recommend them to anyone
Competitive prices and quick too excellent 10 out of 10
April 10, 2026
My experience with Neo tourism was…
My experience with Neo tourism was great the service was excellent and the staff was polite and the process was easy and easy to understand specially with miss Anna Taylor she's very easy to talk wit telling her what I am looking for and she done it so fast without breaking my bank So thank you neo tourism well done .
April 9, 2026
A massive SHOUT OUT to Miss Daniella…
A massive SHOUT OUT to Miss Daniella Brentley for always so accommodating and helpful especially with all my extra requests. And for always finding us flights for all our getaway. Thank you! You are amazing!
April 6, 2026
Unprompted review
Service oriented staff
Anna provided all assistance I need, very accomodating to all my questions.Give the best service .
April 4, 2026
Neo tourism deserved a 5 stars.I am so…
My second time with Neo Tourism
Neo tourism deserved a 5 stars.I
am so amazed the way they responded to all our queries specially the problem about the cancellation of our flights from the airline.The staffs are very helpful especially Daniella Brent-ly who almost used her extra time just to find a best deal for us, Thank you so much Daniella .overall the satisfactory level of their service is spectacular obviously I'm gonna recommend them to my friends .
April 3, 2026
execelence service thank You Emma for…
execelence service thank You Emma for helping my booking it is easy your such approachable person thank you so much once again
March 28, 2026
I would like to express my gratitude to…
I would like to express my gratitude to the company most especially to ma'am JANET DAVIS for her amazing support, patience and understanding in booking my ticket. Wherefore,I will be looking forward for another transaction in the future.
March 15, 2026
Reply from Neo Tourism™
Hi Rizi,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We truly appreciate your gratitude and are thrilled to hear that Janet Davis provided amazing support, patience, and understanding during your ticket booking ✈️ Your trust and confidence mean a lot 💙 We look forward to assisting you again on your future transactions and travel plans 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
I reached out about a trip to the…
I reached out about a trip to the Philippines, and Rachel was very kind and helpful. She guided me well and answered my questions.
Thank you 😊
March 24, 2026
Unprompted review
Reply from Neo Tourism™
Hi,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re delighted to hear that Rachel was able to guide you and answer all your questions for your trip to the Philippines ✈️ Your trust and appreciation mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Rachel assisted me with my inquiry and…
Rachel assisted me with my inquiry and was very helpful. Thank you for your support with my Philippines trip plans.
March 18, 2026
Unprompted review
Reply from Neo Tourism™
Hi,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re glad to hear that Rachel was able to assist you and provide helpful support for your Philippines trip ✈️ Your trust and appreciation mean a lot 💙 We look forward to helping you plan more amazing journeys in the future 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Emma Smith is excellent in serving…
Emma Smith is excellent in serving passengers
She is utterly excellent ,, thanks
Maria C Villeza
March 25, 2026
Reply from Neo Tourism™
Hi Maria,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re thrilled to hear that Emma Smith provided excellent service and made your experience seamless ✈️ Your appreciation means a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Excellent service Emma had good…
Excellent service Emma had good service approachable thank you
March 19, 2026
Reply from Neo Tourism™
Hi Meriam,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re delighted to hear that Emma provided excellent and approachable service ✈️ Your appreciation means a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
The booking processs was very smooth.
The booking processs was very smooth.
The staff was very accommodating with all my concerns and queries.
March 19, 2026
Reply from Neo Tourism™
Hi Joy Camille,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re thrilled to hear that your booking process was smooth and that our team was able to accommodate all your concerns and queries ✈️ Your trust and support mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Reply from Neo Tourism™
Hi Jun,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re glad to hear that Emma provided excellent support and was great to talk to ✈️ Your appreciation means a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Very respectable and accommodating…
Very respectable and accommodating thank you neo tourism
March 15, 2026
Reply from Neo Tourism™
Hi Rafael,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re delighted to hear that you found our team respectable and accommodating ✈️ Your support and trust mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Fast friendly service very helpful
March 13, 2026
Reply from Neo Tourism™
Hi Philip,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re thrilled to hear that you found our service fast, friendly, and helpful ✈️ Your support and trust mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Neo Tourism is a great travel agency.It…
Neo Tourism is a great travel agency.It is my 2nd time to booked with them.I really appreciate Janet Davis.She is very accomodating,helpful,do her duties well,have patience and understanding.
Thank you.
March 12, 2026
Reply from Neo Tourism™
Hi Mary Ann,
Thank you so much for your kind recommendation 🌟
And sorry for the late reply.
We’re delighted to hear that your second booking with Neo Tourism went smoothly ✈️ It’s wonderful to know that Janet Davis provided accommodating, helpful, and patient support throughout your experience 💙 Your trust and appreciation mean a lot, and we look forward to assisting you on future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Action immediately and very helpful especially Emma Smith and friendly
Friendly and helpful. Especially Emma Smith.
March 11, 2026
Reply from Neo Tourism™
Hi Flora,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re thrilled to hear that Emma Smith provided friendly and helpful support ✈️ Your trust and appreciation mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
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