Even though the Nereus UK website/store doesn't appear to exist on Shopify, my order has just been fulfilled. Thank you to whoever sorted this out and processed my order - I'm happy to rescind my pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Am now onto my 3rd shipment of shampoo and conditioner, decided it is so fantastic that I'm buying as Xmas gifts for my family.ily to try!!!! My hair is naturally white now and it gives me such body a... See more
Having used previous 'plastic free' hair & body products in the past, my hopes weren't terribly high for these. The shower gel smells amazing and the shampoo & conditioner is incredible. I haven... See more
Lovely products. Environmentally fantastic. No nasty ingredients , in fact far from it! Beautifully natural and feel good. Does great things for body and mind. A wonderful company too. All round... See more
Company details
Written by the company
Nereus London is an award-winning, premium hair and body care brand with sustainability at heart. All our formulations are natural, contain organic essential oils & delivered in our beautiful fully recyclable, plastic-free packaging.
Contact info
Nereus London Ltd Suite 101 China Works, Black Prince Rd, SE1 7SJ, London, United Kingdom
- +442038861377
- hello@nereus.uk
- nereus.uk
Miracle in a Bottle!
I have suffered from thinning, dull-looking hair ever since the menopause. Unfortunately, I was also put on thyroid medication, which is notorious for making your hair thin.
This shampoo and conditioner has made a very noticeable difference to both the thickness and condition of my hair. I didn't have to wait ages to see that difference - it was more or less immediate and is getting even better over time.
I really would recommend this product to anyone - even if they don't have thinning hair but, anyone who does, will soon see a very welcome improvement!
January 15, 2022
Reply from Nereus London
Dear Helene,
Thank you for the wonderful comment. The results you are seeing & feeling are exactly why we started the brand. We will continue to develop premium natural hair solutions with a smile on our faces when we know our customers are getting real results. James and Diana
Have been using these for a while now
Have been using these for a while now, they smell amazing and really luxurious. I'm used to using sulfate/paraben free natural shampoos but I don't these are any better even though they're far more expensive. I am going to keep at them though as I really love the plastic-free aspect of them.
January 15, 2022
Wonderful products!!
I have used the shampoo and conditioner for nearly a year now and LOVE them! The fact that the products are organic and come in incredible sustainable and recycable packaging was the first attraction...but the results on my hair are what made me reorder. Amazing scents and the body wash is fabulous too Very! Very, very happy and thank you!
January 13, 2022
Unprompted review
Fantastic set of products!
January 13, 2022
Unprompted review
The Nereus London shampoo is the best…
The Nereus London shampoo is the best shampoo I have ever had in my entire life!
It leaves my hair smooth, shiny and gives the feeling of being hydrated at the same time. The smell of the shampoo is incredible. Honestly, Love it!
January 13, 2022
Unprompted review
Its ok ..not great...plus the model in…
Its ok ..not great...plus the model in the demo is very young but at least i tried
Wouldn't buy again
January 13, 2022
Reply from Nereus London
Dear Anne,
Thank you for the comments, feedback and giving us a try. As a new brand we are always learning. You will be pleased to know your feedback on the models has been taken on board. We have a campaign coming this year with a models that cross all age groups of our customers. When you are a small brand we have to use our founder and staff as models :-). We also have some great new hair products coming along that might be better suited to your hair type. Do also remember we have our 14 day money back guarantee, so please reach out to info@nereus.uk if you would like a refund or to try one of our other products.
Revolutionary Products!
Love all of the products! The delivery time was prompt from the time I ordered, to the delivery date. As someone who has highlighted hair, the shampoo and conditioner have been revolutionary in keeping my hair soft and hydrated. On top of this, the products smell incredible. Imagine the smell of a really expensive spa... well that's what I come out of the shower smelling like. The fact that the packaging is entire plastic-free is a huge bonus and very important considering the huge amount of plastic we usually consume with such products. I LOVE my Nereus products and they look great in my bathroom.
January 13, 2022
Unprompted review
I ordered the Hair Set Duo
I ordered the Hair Set Duo, and I am in love with the results with the conditioner, my hair looks and feels smooth, soft and moisturized. Also I am using the shampoo once per week because I have curly hair, and it also moisturized my curlys, I can see the difference when I used the normal shampoo and Nereus one.
January 12, 2022
Unprompted review
Very pleased with my purchases
January 12, 2022
Beautifully packaged gift for Christmas…
Beautifully packaged gift for Christmas my daughter says the products are lovley and smell delicious
January 4, 2022
Amazing customer service and speedy…
Amazing customer service and speedy delivery to Ireland. Best shampoos and conditioners I have ever used. Love the company ethos and packaging too!
December 27, 2021
Not too keen on the smell
Not too keen on the smell, smells very medicated so I have stopped using it. The shampoo is really runny so more comes out than you need. Could do with being a pump bottle
December 22, 2021
Reply from Nereus London
Dear Claire,
Thank you for the feedback. Sorry to hear you are not fully satisfied with your Shampoo and conditioner smell. With essential oils the smell can be very different to each individuals smell preference and understand if not to your linking. We do have our 14 day money back guarantee and happy to do a refund via info@nereus.uk.
We only use 100% natural/organic oils to get the product results and not medical ingredients. We will also be releasing some new Shampoos using different oils, which may be more to your preference. With regards to the viscosity of the product we do have a pump coming in January, however if you give it a good shake before use the product thickens up. A challenge with using natural formulations. If you need any further help do reach out at info@nereus.uk. Have a lovely Christmas.
Still waiting for delivery
I am still awaiting delivery so cannot give an honest opinion
December 14, 2021
Reply from Nereus London
Hi Jeff,
Thank you for the comment. Sorry to hear you have not gotten your products. We have checked with our delivery partners Royal Mail who have said they attempted to deliver the parcel on the 10/12/2021 and awaiting for further instructions from you. This is within the delivery times for our free standard postage times. If you are unable to arrange a new delivery time please do reach out at info@nereus.uk where we can support you. We always aim to get our customers their deliveries on time especially with Christmas coming :-).
Lovely stuff
Lovely stuff. Nice perfume and in a tasteful container. Well packed and arrived very quickly. Will buy from again
December 13, 2021
Love this product
Love this product. My hair is full and shiny and lustrous! Highly recommend.
Kept in touch by email and prompt delivery.
December 13, 2021
So far I love the shampoo....expect…
So far I love the shampoo....expect that to continue x
December 5, 2021
Double pack of body wash
Most products ordered have been really good and well packed. The last order of a double pack of body wash one of the screw cap was damaged causing some leakage. Needed better packing.
December 4, 2021
Reply from Nereus London
Dear Jan,
Please accept our apologies for the poor product experience you have had on your last order. We spend a large amount of time trying to ensure leaks and dents don’t happen to our sustainable bottles. Clearly the safe guards we put in place have not worked with your last order. We have a 14 day money back guarantee but have put a replacement set in the post for you today as a loyal customer.
Please accept our apologies and we hope to keep our standards high for your orders in the future. If you have any questions please do let us know info@nereus.uk?
The shampoo is a bit runny but if you…
The shampoo is a bit runny but if you carefully apply you only need a small amount. Smells amazing and my hair feels healthy after just a few weeks. I will definitely order more 🙂
December 3, 2021
Reply from Nereus London
Hello Iren,
Thank you for the wonderful comment and we look forward to your next order.
With regards to the shampoos viscosity. A trick that we tell our customers with issues is to give the Shampoo a good shake before use (with the cap on). This will improve the products viscosity before use. You will also be pleased to know that we have a sustainable solution coming shortly to prevent the need to be gentle when pouring :-).
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.