What a horrible website. When I want to resubmit my previous order, I only get 1 package of that order. And in the orders, nothing is clickable. And you can't have two pages open to manually select al... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Got the sage creatista pro 3 years and 5 days ago. Just after 3 years the unit is leaking water when using the steam pipe. No problem untill the machine mandates it needs to use the steam pipe, fo... See more
Often missing sleeves when having ordered. And often login issues when having 2 business accounts, very annoying and no support at all! The coffee is great, but ordering on the website is a nightmare... See more
Nessproesso is stopping with free same day delivery for people with subscription. They claime their clients do not value this service. This is just an excuse to save money. Do not blame your customers... See more
Company details
About Nespresso Netherlands
Written by the company
Nespresso offers a range of exceptional coffees, machines and services tailored to every preference, and developed to meet the strictest quality standards.
Sustainability is rooted in the heart of everything. The company, products and practices are built on one simple premise: that every cup of Nespresso should have a positive impact.
Contact info
Stroombaan 14, 1181 VX, Amstelveen, Netherlands
- 08000222320
- nespresso.com/nl
1.5
Bad
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So-so
Website is very shiny and slick (as with the shops), but it all feels a bit put-on, like they are going for sophistication, but just missing it. They give the impression of exclusivity, but at the same time it is so common. Coffee is ok, but very expensive. I drink my way though about €300 Euros worth a year, and that's only having a couple a day. The delivery is generally good, although the recycling service is a bit hit and miss (sometimes the delivery company take it sometimes they won't). It's a pain that you can't buy it at the supermarket or somewhere similar though. I have enough to plan without having to plan to buy coffee.
December 12, 2011
Unprompted review
Fast and good service
When ever I order coffee online I get it fast and as ordered
December 4, 2009
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.