NEST Mortgage and Financial Solutions Ltd Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and caring approach, making complex processes feel simple and stress-free. People frequently highlight the exceptional service, noting the clear communication, timely responses, and the feeling of being supported throughout their journey. Consumers are particularly impressed with the user experience, often mentioning how the team explains everything patiently and clearly, making them feel informed and confident. Many appreciate the personalized advice and the effort taken to find the most suitable solutions, leading to a smooth and positive experience for first-time buyers and those seeking remortgages alike.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and extensive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, polite,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the patience,... See more

User experience

People report positive experiences with the user experience. Customers, especially first-time buyers, found... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nest Mortgage and Financial Solutions is an example of professionalism. Buying a home seems difficult and everyone has many questions. Ania led us through this process very simple.She always served u... See more

Rated 5 out of 5 stars

Working with her is a pure pleasure. Ania made the entire process of buying our first home go smoothly and without any stress. She's professional, very knowledgeable, and has a genuinely caring approa... See more

Rated 5 out of 5 stars

We had an outstanding experience working with Anna and the entire team here at Nest. From start to finish, they were professional, responsive and incredibly supportive. Anna answered every question we... See more

Rated 5 out of 5 stars

Great service all round. Super friendly, patient, and somehow managed to make mortgages feel less scary (which I didn’t think was possible). Everything was explained clearly, no question felt silly... See more


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

At NEST we understand that it is not about us, but about you The Client and our aim to provide a service that reflects our expertise for your entire mortgage journey. Whatever the type of mortgage you are looking for, we will make the process as simple and as stress free as we can, giving you complete confidence in our advice and professionalism throughout. We are an Independent Whole of Market mortgage brokerage and will base our comprehensive advice on the range of lenders and providers. We can offer exclusive products not available from the High street and comparison websites, some you have heard of and some, who may well be new to you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, I had no idea what I was doing really. Razia made me feel at ease instantly and was very patient with me and let me ask any question I wanted. I felt like Razia genuinely wanted to get to know me and my needs. Thank you for making a very overwhelming process very smooth!

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

We couldn't be more grateful for the…

We couldn't be more grateful for the amazing support we received from both Anna and Razia! Anna, our mortgage advisor, guided us through the entire process with incredible professionalism and patience. She took the time to explain every detail, ensuring we understood our options and helping us secure the best mortgage possible. Her expertise and dedication made a potentially stressful process feel seamless.

Razia, our insurance advisor, made sure we were fully protected and comfortable with all the coverage we selected. Her advice was invaluable, and we felt truly taken care of.

Together, Anna and Razia have been a dream team, and we can't thank them enough for all they've done. They were always responsive, reassuring, and went above and beyond to help us every step of the way. We highly recommend them both!

We can't wait to move to our "nest" thanks to NEST Mortgage and Financial Solutions.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Best mortgage advisor in Poole/Bournemouth area

We had a very good experience dealing with Ania in our journey for buying our first property. All the meetings that we had wore clear and informative and the process went smoothly. We had several mortgage rate changes, and Ania straight away went and did it when a better deal was available. I also want to say a big thank you for Razia who gave us protection advice and explain us all the ins and outs of the insurance world. All the team at NEST was a delight to work with and I would recommend anyone who is looking for help and advice for mortgages.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

We recently had the pleasure of working with Ania and Razia and cannot recommend them highly enough! From our first interaction to the final closing of our mortgage, the service was exceptional. They took the time to explain the various options and helped us understand all the nuances of the mortgage process. They were always available to answer our questions and provide updates. Thank you once again for everything! Asia & Wojtek

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

New house purchase

We used Nest for the purchase of our first hours. Ania was amazing throughout the whole process taking the time to answer our questions and concerns. She was very professional and laid out all our options in a clear way so we understood everything. Razia was also very informative with the insurances making it a smooth process.

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Ania and Razia are the best !

We would like to recommend Ania and Razia to everyone as a Mortgage advisor. They are very professional, nice and very helpful women. During the entire time of buying our new house we were very calm because we knew that these two women would do everything for us as best as possible. Ania is a wonderful woman who takes great care of her client, explains everything step by step and answers every question at any time. Razia is also a lovely person who tells everything in great detail and helps in every situation. The purchase of our house was very quick and in a nice atmosphere without complications. We thank you very much for everything you did for us, you are wonderful and very professional. Thank you

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Review for Razia – Mortgage Advisor

I highly recommend Razia as a mortgage advisor. She provided clear, expert guidance throughout the process, making complex details easy to understand. Razia was always responsive and proactive, addressing any concerns promptly. Her professional yet personable approach made the whole experience smooth and stress-free. Thank you, Razia, for your excellent service!

Seema&Ameet

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

I can't recommend them enough

I can't recommend them enough! They walked us through every single step of our first buy journey, explained every aspect of it and went above and beyond answering all of our questions!
Thank you again! :)

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Anna

Thanks to Anna, my dream came true. While working through the agency, I felt that I had no hope of buying my own apartment. But I received amazing help and support from Anna, through he guidance and advice and property searches it was after I found the perfect flat for me I spoke to Anna and we put the offer which was accepted and within two days we completed all the documents for my application and contacted lawyers and insurance advisor, everything took almost three months! I am very happy with the support and guidance provided by Anna and I give nothing but praise and thank you for the support on my first buy journey you made it enjoyable and an easy process

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Nest mortgage is a best choice

nest mortgage is a company that I can definitely recommend to anyone, employees always stand by the client even in difficult situations, unlike brokers employed in real estate agencies.
special thanks to Ania, who always found time for us and helped us get out of unexpected situations. The choice of a broker is very important because the whole process is quite stressful, Nest mortgage is the best choice.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend choosing Nest…

I highly recommend choosing Nest Mortgage as your advisor. Ania is professional, helpful, has an individual approach to every client with excellent contact. She helped us with our first purchase ad well as with remortgage advising and helping with every matter not only relates to mortgage. Thank you for completing our remortgage so quickly and efficiently. 100% recommend to anyone!

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

If could give more than 5* I would.

If could give more than 5* I would.
We managed to get our home with the Nest team. We couldn't get it without their help and support.
They sort out everything for us and we explained the whole process. They called us all the time with the updates.
Dear Nest team, thank you for your help.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

We started a mortgage process with Ania and from the beginning she has been so helpful, informative and professional. She clearly listed the documents we needed, so the whole process went smoothly. She kept her eye on the mortgage rates (even late in the evening) and made sure that we were getting the best deal. She was always available when we had any questions. The entire process from making the offer to exchanging contracts took only 3 months!

Thanks to Razia for clearly presenting insurance options, helping us choose the right ones without any pressure and make sure everything was activated on time.

We are very grateful for their hard work and would highly recommend NEST Mortgage and Financial Solutions Ltd.

Thank you Ania and Razia! 😊

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptionally professional, efficient and informative

Both Ania and Razia have been hugely supportive with our recent remortgage and life insurance application. They have both been exceptionally professional, efficient and informative. We've felt reassured and supported throughout and have hugely appreciated all their help

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Ania is amazing!

I recently had the privilege of working with Ania from NEST Mortgages and Financial Solutions Ltd, and I am delighted to share my experience. Ania’s dedication, professionalism, and expertise truly made a difference throughout the mortgage process. I would highly recommend Ania's service.
Thank you, Ania.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

outstanding mortgage and protection services

I can highly recommend NEST Mortgage and Financial Solutions Ltd.
Ania and Razia are very professional and experienced. In the past I cooperated with other brokers and the reason why I transferred to Ania, is because she was available when I needed her, ready to help, answer all my questions and patient and friendly.Her approach is very personal to each customer and her passion to what she does impacted me with positive impression. Anna's knowledge and experience helped me find right product and save money.
Great service and cooperation. Thank you

January 2, 2024
Unprompted review
NEST Mortgage and Financial Solutions Ltd logo

Reply from NEST Mortgage and Financial Solutions Ltd

Thank you so much for amazing feedback Monika. It was our pleasure to find suitable solution for you and we are please you are happy. All the best and speak soon.

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