NEST Mortgage and Financial Solutions Ltd Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and caring approach, making complex processes feel simple and stress-free. People frequently highlight the exceptional service, noting the clear communication, timely responses, and the feeling of being supported throughout their journey. Consumers are particularly impressed with the user experience, often mentioning how the team explains everything patiently and clearly, making them feel informed and confident. Many appreciate the personalized advice and the effort taken to find the most suitable solutions, leading to a smooth and positive experience for first-time buyers and those seeking remortgages alike.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and extensive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, polite,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the patience,... See more

User experience

People report positive experiences with the user experience. Customers, especially first-time buyers, found... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nest Mortgage and Financial Solutions is an example of professionalism. Buying a home seems difficult and everyone has many questions. Ania led us through this process very simple.She always served u... See more

Rated 5 out of 5 stars

Working with her is a pure pleasure. Ania made the entire process of buying our first home go smoothly and without any stress. She's professional, very knowledgeable, and has a genuinely caring approa... See more

Rated 5 out of 5 stars

We had an outstanding experience working with Anna and the entire team here at Nest. From start to finish, they were professional, responsive and incredibly supportive. Anna answered every question we... See more

Rated 5 out of 5 stars

Great service all round. Super friendly, patient, and somehow managed to make mortgages feel less scary (which I didn’t think was possible). Everything was explained clearly, no question felt silly... See more


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

At NEST we understand that it is not about us, but about you The Client and our aim to provide a service that reflects our expertise for your entire mortgage journey. Whatever the type of mortgage you are looking for, we will make the process as simple and as stress free as we can, giving you complete confidence in our advice and professionalism throughout. We are an Independent Whole of Market mortgage brokerage and will base our comprehensive advice on the range of lenders and providers. We can offer exclusive products not available from the High street and comparison websites, some you have heard of and some, who may well be new to you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Rated 5 out of 5 stars

Trustworthy and so helpful!

Ania made the whole process so easy! All the stress and worry for me buying my first home gone. Was there everystep of the way. Explaining everything and giving advice along. 5/5 would score higher if could! Would certainly recommend!!

December 15, 2022
Unprompted review
NEST Mortgage and Financial Solutions Ltd logo

Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for lovely feedback Joe. I hope you enjoy your new home and hope to speak to you when remortgage is due. All the best!

Rated 5 out of 5 stars

I would highly recommend Anna Cooper to…

I would highly recommend Anna Cooper to anyone looking for a mortgage. She has guided and supported us through the whole process smoothly. Ania was always there to answer any questions or to talk about any concerns, she has been very helpful and professional.

September 30, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for great feedback Agnieszka. It has been a pleasure to help you and hope you enjoy your new home. All the best and speak soon.

Rated 5 out of 5 stars

Exceptional Mortgage and Insurance Services

I had the pleasure of working with Ania and Razia for my recent home purchase. From the moment I have contacted Ania she was very friendly and helpful and always just a phone call or text away, if I had any doubts or questions. She took her time to make sure we understood well the whole process and helped us to choose mortgage solution that was the perfect fit for us at that time. She was very reassuring and took some of the stress of buying a property away. With Insurance services in house and great recommendation of solicitors you have the whole package at Nest. I can not recommend them enough. Thank you for making my home buying journey a smooth and successful one.

September 15, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you so much for your kind words Sylwia. It was our pleasure to help you with your first purchase and we hope you are enjoying your new home. All the best and speak soon.

Rated 5 out of 5 stars

Ania is AMAZING!!

Ania is the best and I would highly recommend her to anyone looking for a mortgage. I have been looking to buy a flat for a few years and she has been there for me throughout all of these years, very patient and very reliable. She has guided and supported me through the whole process, stepped in when things weren't getting done, she has made me feel very confident with my decisions and the whole process. She was always there to answer any questions or to talk about any concerns, she has been very professional yet very personal, felt like a friend was guiding me which felt amazing. I trust her 100% and I knew she had my best interest at heart. I would never go to anyone else.

August 31, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for your lovely review. I'm glad I could help and wishing you all the best. Hope to speak soon.

Rated 5 out of 5 stars

Brilliant - Razia Morris!

Well where do I start! What a brilliant experience using Nest and RAZIA MORRIS especially -who was excellent at all stages of our Mortgage Application. Emails always responded to just as soon as we had sent them, any questions at anytime! The solicitor that was suggested to us to use as well! They were Excellent! Honestly made the mortgage application/process so seamless.

July 14, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you very much for a great review Ruth. It was our pleasure to help you with the mortgage journey and hope you are enjoying your new home. We hope to see you soon when the re-mortgage is due. All the best!

Rated 5 out of 5 stars

Very professional and easy to work woth

Ania was very professional and easy to work with. I had in mind what I thought I needed, but with Ania’s guidance I got a much better deal and product than I had previously thought possible.
I would highly recommend her service and would definitely use her company again next time I’m in the market for financial services.

June 26, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you very much for a lovely review Kevin. It was my pleasure to help you and hope to speak to you soon. All the best.

Rated 5 out of 5 stars

We are extremely happy with the service…

We are extremely happy with the service we got from Mortgage advisor Anna Cooper and Razia Morris Insurance Consultant. Ania was so helpful. Explaining the process every step of the way. They also help us communicate with our solicitor which was extremely helpful. They were so professional and patient. We would recommend their service without any hesitation.
Justyna and Kamil

August 1, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a great review Justyna and Kamil! It was our pleasure to help you with the first purchase and protection and we hope you enjoy your new home ownership. All the best and speak soon.

Rated 5 out of 5 stars

Anna and Razia

Anna and Razia. Perfect choice, Amazing contact, many helpful information

July 31, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a lovely feedback Kamil. It was our pleasure to help you and we hope to speak to you soon.

Rated 5 out of 5 stars

We recommend Ania for all of our…

We recommend Ania for all of our mortgages and remortages and all of our clients have all expressed how helpful she is. Would highly recommend her services.

August 1, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you so much for a great feedback T&R! It is always my pleasure to help you and your clients and I will continue to do so. All the best and speak soon.

Rated 5 out of 5 stars

Ania has been incredibly helpful with…

Ania has been incredibly helpful with our remortgage and I have recommended her to several friends already.

August 1, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a lovely review Heather. It is always a pleasure to deal with you. All the best and speak soon.

Rated 5 out of 5 stars

Anna and Razia

Anna and Razia, what a team! Absolute 5 star customer service. Both very efficient, reassuring and knowledgeable ladies. The whole process was pain free and very straightforward, as a first time buyer I was explained every step. Anna went absolutely beyond, she is trustworthy and knows the market really well. As customer, you know you are in good hands and Anna cares as she wants to ensure you will get best deal available.

June 12, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a great feedback Paulina! It was our pleasure to help you with the purchase and your protection and we hope you will enjoy your new home. All the best and speak soon.

Rated 5 out of 5 stars

mortgage advisor

mortgage advisor

Ania is a professional mortgage advisor, she is polite and can advise on many matters, always available to answer any questions. She was a pleasure to work with and made our home buying process much smoother. We believe that he is the best advisor. Thank you very much

May 26, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a great review Piotr. It was my pleasure to help you and hope you enjoy your new home. All the best and speak to you soon.

Rated 5 out of 5 stars

Thank you Anna for your assistance…

Thank you Anna for your assistance throughout the loan process. I will certainly recommend your services to anyone I know who needs a mortgage.

June 3, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a great review Natalia. It was my pleasure to help you again with your re-mortgage. All the best and speak to you in near future.

Rated 5 out of 5 stars

Great mortgage advisor

Ania is very professional, knowledgeable, polite and always available to answer any queries. It's been a pleasure working with her and has made our house buying process much smoother.

May 24, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for your kind words Violeta. I hope you will enjoy your new home and good luck with the moving. All the best and speak soon.

Rated 5 out of 5 stars

Amazing service

Amazing service! I was aware of each step and where I am with my application. Constant updates and communication definitely helped to be on track. Ania was superb, answered all my questions and was extremely patient with me. Delighted with the mortgage broker and I highly recommend them.

May 15, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Ahh…thank you Magda! I’m very pleased I have been part of your first purchase and hope you enjoy your new home. All the best and speak soon.

Rated 5 out of 5 stars

Mortgage process stress free!

We can highly recommend Anna and Razia when getting a new mortgage. They are both very professional and nothing is too much trouble for them. Very easy to talk to! Thank you very much for your help and making the process stress free!!!

May 11, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you very much for a great review Agnieszka. We are pleased to hear you are satisfied with our service and hope to speak to you in near future. All the best!

Rated 5 out of 5 stars

Great service, very friendly

Ania has always been very helpful, responding quickly and is very knowledgeable and patient. Highly recommended.

March 6, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a great feedback Danielle. It was my pleasure to help you again and hope to speak to you in near future. All the best.

Rated 5 out of 5 stars

We highly recommend - NEST is the BEST

We highly recommend Nest. We couldn't have found better service. As a first time buyers we had a lot of concerns about the whole process but with Ania's help everything went smoothly. Advice and assistance virtually any times, full of professionalism. Ania personally is very friendly and nice person.
A big thank you goes to Razia, the insurance consultant. She tailored suitable insurance package for us.
Thank You NEST you are the BEST !

April 5, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you so much for a lovely review guys. It was our pleasure to help you with your mortgage and protection and we hope to speak to you soon when remortgage us due. All the best.

Rated 5 out of 5 stars

Very nice and proffesional service

Very nice and proffesional service. Always able to help when needed. Would recommend.

March 31, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for your feedback Krzysztof. It was our pleasure to help you. All the best in your new home and speak soon.

Rated 5 out of 5 stars

WHAT A FANTASTIC JOURNEY!

I cannot be more greatful for the help, right advice and support that I received from Ania and Nest company.
It was a very long journey with many disappointments from the sellers side, but I didn’t give up as I knew Ania would do her best and she’s good at it.
I’m amazed by knowledge and experience that Ania has.
All I know is that without her, I wouldn’t be where I am now and I want to say it again - “THANK YOU”.
I can truly recommend if you want to have an stress-free and successful buying process. You won’t be disappointed, so use Anna’s service.
Great job you lovely human!

March 27, 2023
Unprompted review
NEST Mortgage and Financial Solutions Ltd logo

Reply from NEST Mortgage and Financial Solutions Ltd

Thank you very much for your great review Sebastian. We truly love what we do and there is no better reward than seeing happy clients in their own homes. We wish you all the best and hope to speak to you in near future.

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