NEST Mortgage and Financial Solutions Ltd Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and caring approach, making complex processes feel simple and stress-free. People frequently highlight the exceptional service, noting the clear communication, timely responses, and the feeling of being supported throughout their journey. Consumers are particularly impressed with the user experience, often mentioning how the team explains everything patiently and clearly, making them feel informed and confident. Many appreciate the personalized advice and the effort taken to find the most suitable solutions, leading to a smooth and positive experience for first-time buyers and those seeking remortgages alike.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and extensive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, polite,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the patience,... See more

User experience

People report positive experiences with the user experience. Customers, especially first-time buyers, found... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nest Mortgage and Financial Solutions is an example of professionalism. Buying a home seems difficult and everyone has many questions. Ania led us through this process very simple.She always served u... See more

Rated 5 out of 5 stars

Working with her is a pure pleasure. Ania made the entire process of buying our first home go smoothly and without any stress. She's professional, very knowledgeable, and has a genuinely caring approa... See more

Rated 5 out of 5 stars

We had an outstanding experience working with Anna and the entire team here at Nest. From start to finish, they were professional, responsive and incredibly supportive. Anna answered every question we... See more

Rated 5 out of 5 stars

Great service all round. Super friendly, patient, and somehow managed to make mortgages feel less scary (which I didn’t think was possible). Everything was explained clearly, no question felt silly... See more


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

At NEST we understand that it is not about us, but about you The Client and our aim to provide a service that reflects our expertise for your entire mortgage journey. Whatever the type of mortgage you are looking for, we will make the process as simple and as stress free as we can, giving you complete confidence in our advice and professionalism throughout. We are an Independent Whole of Market mortgage brokerage and will base our comprehensive advice on the range of lenders and providers. We can offer exclusive products not available from the High street and comparison websites, some you have heard of and some, who may well be new to you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

5-star
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Rated 5 out of 5 stars

Excellent service! Would highly recommend to everyone

I couldn’t be happier with the service that NEST have provided. Had full support from start to finish. Special thanks goes to Ania for a very professional and friendly approach, and for going above and beyond in helping us to get everything sorted along the way.

March 29, 2023
Unprompted review
NEST Mortgage and Financial Solutions Ltd logo

Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for your feedback Andrej. It was a pleasure to help you with the first purchase and making sure you are properly protected. We wish you all the best and hope to speak to you soon.

Rated 5 out of 5 stars

AMAZING & RELIABLE FOR NOW & THE FUTURE

Again, absolutely amazing service from Ania. Was needing to re-mortgage as my fixed rate was due to expire. I spoke with Ania, looked at options and agreed a 5 year fixed which was all going through fine. Then I get a random call from Ania, stating interest rates have come done and so a new application will be made...and all went through successfully and saved me money every month over the next 5 years. CAN'T ASK FOR A BETTER SERVICE!! They now have a financial expert whom can do mortgage protection and as I am currently paying another company, I am definitely going to change as need someone whom is trustworthy and whom I can speak to, which is what you get from NEST finance.

March 22, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the amazing review Sasha. As always it was my pleasure to help and I always do what is best for my clients. All the best and hope to speak to you soon.

Rated 5 out of 5 stars

I can highly recommend Anna and her…

I can highly recommend Anna and her professional help and advice especially if you are a first time homebuyer like me :) It will save you time. She will guide you through everything, answer all your questions and will provide any information required to purchase a property. Many thanks :)

March 7, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you very much for a great review Karolina. It was my pleasure to help you with the first purchase and I hope you enjoy your new home. All the best and speak soon.

Rated 5 out of 5 stars

Stellar, friendly and effective brokers!

Ania guided me from A to MY OWN HOME so well, so easily and in a friendly way, like a mentor. I didn't take up Razia on insurance but she seemed nice too.

My parents were concerned about having legitimate security for all this, and NEST's systems were like Fort Knox.

I really enjoyed the process thanks to Ania. She's worth every penny. Maybe some flowers too... 🌹

February 17, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a great review Adam. We are pleased we could be a part of your first property purchase journey and hope you will enjoy your new home. All the best and speak to you soon.

Rated 5 out of 5 stars

Outstanding service

Ania was brilliant, and very very helpful from the beginning to the end. She have massive experience and big heart. Save us few times. Highly recommended.

February 8, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a great feedback Justyna. I'm very pleased I could help you with the first purchase and hope you will love your new home. All the best!

Rated 5 out of 5 stars

Great service

Razia applied her wealth of knowledge and experience to help guide us through the minefield of mortgages and associated services. Without her patience, support, and reassurance during the recent turbulent political and economic period, we would never have been able to exchange on time to secure our forever home. Fantastic service from first call to completion.

December 1, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the great feedback Stephen. We are very pleased to hear you are happy with Razia's service and hope you enjoy your new home. All the best and hope to speak to you soon when the re-mortgage is due.

Rated 5 out of 5 stars

Highly recommended!

Mrs. Anna Cooper has occurred to be an amazing partner for holistic financial planning - getting organized, setting clear goals, and setting an action plan to get you there. Extremely prompt replies which answered all of our questions. Every request was accepted and worked upon quickly. Very friendly service. The relation she build with us was professional and personal, but also thoughtful and constructive. What particularly impressed us was a positive, can-do attitude. Very impressed!

January 20, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a great feedback Magda. It was my pleasure to help you and hope to speak to you soon. All the best!

Rated 5 out of 5 stars

Highly recommend this service

Highly recommend this service! Ania was very helpful and friendly, she showed great care for us to have the best possible offer and was very patience with us and gave us all the time we needed to małe the right decision! Very professional Company, will definitely return!

January 2, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the great review and hope to speak to you soon. All the best!

Rated 5 out of 5 stars

Approachable, Knowledgable and Professional

Ania is approachable, friendly and very professional. She knows the market well and explains everything in terms that everyone can understand. Very pleased to have been able to work with her again, and more than satisfied with the deal she found for us.

January 2, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the nice review John. It was my pleasure to help you and hope to speak to you soon. All the best.

Rated 5 out of 5 stars

Highly recommended!

Anna is very professional. She is providing high-quality service. She helped us a lot with our remortgage and found the best deal for us, always happy to answer any question.
Also big thanks for Razia who helped us with our life insurance.
Highly recommend the whole team.
Thank you !

January 10, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the lovely review Marta. We are pleased to hear that you are satisfied with our service and hope to speak to you soon. All the best.

Rated 5 out of 5 stars

I can highly recommend Anna to everyone…

I can highly recommend Anna to everyone who wants to buy a property. She is a professional, reliable and friendly person with a lot of knowledge. She just helped us to buy our first house and guided us through the process. She was always happy to explain anything to us and answered all our questions, even the silly ones... :) Very happy with her service, thank you so much!

January 12, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a lovely review Klaudia. We are glad we could be a part of your first purchase journey and hope you enjoy your new home. All the best and speak to you soon.

Rated 5 out of 5 stars

Just simply the best!

Anna provided excellent service from the beginning to the end. She is competent and answered all the questions asked. Hard working, professional and very supportive. Would definitely recommend her to everybody. Thank you Anna!

January 5, 2023
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you very much for a great feedback Edyta. It was my pleasure to secure the most suitable deal for you and hope to speak to you soon.

Rated 5 out of 5 stars

Make your dreams come true with Ania

I am really happy that Anna was our mortage advisor. Everything wad quickly and clear for us. It was pleasure that Ania has just made our dream come true. Thank you

December 14, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the lovely feedback Iwona. I appreciate your kind words and hope you enjoy your new home. All the best and speak soon.

Rated 5 out of 5 stars

Very friendly and helpful service from…

Very friendly and helpful service from Ania.
I'm recommend her to everyone, she won't let you down.

December 8, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a nice feedback Dariusz. I really appreciate it and wish you all the best in your new home.

Rated 5 out of 5 stars

Buying our first home

Ania has just helped my partner and I with buying our first home. It ended up being a long process due to the sellers, however Ania was there for us every step of the way providing constant support, advice and her expert knowledge throughout. Since the beginning of the process she has been so helpful, approachable, and genuinely such a kind and caring person to work with. She is so knowledgeable in her field and really works so hard to ensure she is able to provide the best service to her clients. She worked so hard to ensure we could secure the best deal possible and really went over and above to support us at all stages of the purchase. Ania made the whole process of us purchasing our first home such a positive experience and really guided and supported us throughout. Ania was able to recommend great solicitors, and managed many of the communications for us and kept us on top of things, She was so quick to answer any questions or queries that we had (which was a lot!) I have recommended Ania to anyone and everyone who has mentioned they are looking into purchasing! We will definitely be using Ania again in the future for any of our mortgage needs and I would recommend her to everyone. Thank you so much again Ania for helping us to get our dream home!

November 24, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a great feedback Danielle. It was my pleasure to help you with your first purchase and I hope you will enjoy your new home. All the best and speak soon.

Rated 5 out of 5 stars

Ania is the best mortgage advisor ever! Period!

Highly recommend Ania. She is very professional, helped us through the whole process, secured our mortgage, liaised with solicitors and was always ready to answer all questions. She went extra mile to check paperwork and warn us about dodgy practices of certain estate agency, which would cost us thousand of pounds if we have went with them. Amazing service. We cannot recommend Ania enough!

November 20, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a great review Bart. It was my absolute pleasure to help you and I hope you are already enjoying your new home. All the best and speak soon.

Rated 5 out of 5 stars

Just amazing

Couldn't recommend highly enough. Was there for every step, from start to completion. Very friendly, good communication and extremely helpful with any issues.

November 2, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a kind words ark. It was my pleasure to help you and I hope you love your new home. All the best and speak soon.

Rated 5 out of 5 stars

I highly recommend Ania and her team

I highly recommend Ania and her team . She was helping us with mortgage from the beginning to the day of completion. Hard working, professional,very patient, very friendly and supportive. Always ready to help and explaining everything. We are very happy and grateful for everything what Ania has done for us !! Amazing person and amazing service !!

October 22, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the amazing feedback Magda! It was our pleasure to help you and despite the difficulties you have managed to purchase your home. We hope you will enjoy your new house and hope to speak to you soon. All the best!

Rated 5 out of 5 stars

The best mortgage advisor ever!

Anna is TOP of her game! She will do simply everything in her power to help and get you the best deal, she is honest and thorough. Always being quick to get back to you with new information on the process. I am always the first to recommend her if I hear someone else is looking for a mortgage. Anna is a lovely hardworking professional and we are very grateful for her help and support through our application.

September 1, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a great feedback Anna. It was my pleasure to help you and I'm so glad to hear you are settling happily in your new home. All the best and speak soon.

Rated 5 out of 5 stars

Great help with our mortgage

Anna provided great help with our mortgage, making this difficult journey a little bit less stressful. She was always very responsive and very involved in the whole process. I would highly reccomend.Thank You Ania!

August 1, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a nice feedback Agnieszka. I'm glad I could help you and hope you are settling nicely in your new home. All the best and speak soon.

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