NEST Mortgage and Financial Solutions Ltd Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and caring approach, making complex processes feel simple and stress-free. People frequently highlight the exceptional service, noting the clear communication, timely responses, and the feeling of being supported throughout their journey. Consumers are particularly impressed with the user experience, often mentioning how the team explains everything patiently and clearly, making them feel informed and confident. Many appreciate the personalized advice and the effort taken to find the most suitable solutions, leading to a smooth and positive experience for first-time buyers and those seeking remortgages alike.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and extensive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, polite,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the patience,... See more

User experience

People report positive experiences with the user experience. Customers, especially first-time buyers, found... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nest Mortgage and Financial Solutions is an example of professionalism. Buying a home seems difficult and everyone has many questions. Ania led us through this process very simple.She always served u... See more

Rated 5 out of 5 stars

Working with her is a pure pleasure. Ania made the entire process of buying our first home go smoothly and without any stress. She's professional, very knowledgeable, and has a genuinely caring approa... See more

Rated 5 out of 5 stars

We had an outstanding experience working with Anna and the entire team here at Nest. From start to finish, they were professional, responsive and incredibly supportive. Anna answered every question we... See more

Rated 5 out of 5 stars

Great service all round. Super friendly, patient, and somehow managed to make mortgages feel less scary (which I didn’t think was possible). Everything was explained clearly, no question felt silly... See more


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

At NEST we understand that it is not about us, but about you The Client and our aim to provide a service that reflects our expertise for your entire mortgage journey. Whatever the type of mortgage you are looking for, we will make the process as simple and as stress free as we can, giving you complete confidence in our advice and professionalism throughout. We are an Independent Whole of Market mortgage brokerage and will base our comprehensive advice on the range of lenders and providers. We can offer exclusive products not available from the High street and comparison websites, some you have heard of and some, who may well be new to you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Professional and friendly

Professional and friendly, Wholeheartedly recommend to everyone.

October 2, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the kind words Przemek and it has been a pleasure to help you with your first purchase. I hope you enjoy your new home. We hope to see you in near future. All the best!

Rated 5 out of 5 stars

Razia made this process incredibly easy…

Razia made this process incredibly easy and seamless. I’m so pleased with the help that been provided. I would not have been able to make any of the choices I made without her help. I would highly recommend!

August 24, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the great feedback Harry. We are happy you are satisfied with Razia's advice and always happy to help. All the best and hope to speak to you soon.

Rated 5 out of 5 stars

Huge thank you for NEST Mortgage and Financial Solutions

Huge thank you to Anna! She provided excellent service, guided us from the beginning until the completion, and helped us to choose the best available product on the market. Really pleased, and will recommend to everyone who is looking for a mortgage and insurance advisor.

July 27, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for such a great feedback Jaroslav. I'm pleased you were happy with my service and hope you enjoy your new home. All the best and speak to you soon.

Rated 5 out of 5 stars

I highly recommend Nest Mortgage and…

I highly recommend Nest Mortgage and Financial Solutions. Ania is an amazing, professional, friendly, trustworthy and patient person. She is always happy to answer any questions. I really appreciate her advice and work.

July 22, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for a nice review Sylwia. All the best and hope to work with you in near future.

Rated 5 out of 5 stars

Great experience with the professional…

Great experience with the professional service and the approach to a client that Anna provides. She helped me with my mortgage and re-mortgage and secured a great rate. Very responsive and great with communicating every step of the process.
Would definitely recommend NEST to anyone looking for a mortgage and financial advice!!!

July 21, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the great feedback Maja. We really appreciate your kind words and hope to work with you again in the future. All the best and speak soon.

Rated 5 out of 5 stars

Excellent service, wholeheartedly recommend

Ania (Anna) Cooper has been with us the whole way, during the stressful time of buying a property, as she promised from the beginning. She was not just our broker, she has been constantly available and very helpful.
The professionalism, integrity and honesty that we had within the service have been absolutely extraordinar. I will recommend her to anyone that needs help with buying a property (not an easy step, especially for first time buyers), this would have been a massive headache without her help and also Razia's with our house protection. Thank you to the whole team for all your support.

July 10, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Fabulous review! Thank you Simona. I'm pleased for you and hope you will enjoy your new home. Speak soon and all the best.

Rated 5 out of 5 stars

Excellent service

Ania has sorted out two remortgages for me with complete professionalism, efficiency and patience. I am very pleased with the products she found for me and wouldn’t hesitate to recommend her. I feel confident that she has done her best for me - what more can you ask?!

June 17, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you very much for your great feedback Lynne. I really appreciate it and wish you all the best. Speak to you in the future when the next re-mortgages are due.

Rated 5 out of 5 stars

Ania has been fantastic with my…

Ania has been fantastic with my remortgage. Very proactive, always contactable and outstanding service. I will gladly send anyone her way.

June 2, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the great feedback Asia. I really appreciate it. It is always a pleasure helping you. All the best and speak again when your next re-mortgage is due.

Rated 5 out of 5 stars

The best advisor !

I recommend Ania and her company with a clear conscience. A professional and cheerful person. She helped us buy our first home. Always available to answer even the stupidest questions. Gold patience. she solved every problem immediately. She explained everything with a broad smile and presented all the options. I sincerely recommend. Jagoda and Pawel.

May 24, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you so much for a great feedback Jagoda. I really appreciate it. I hope you enjoy your new home! All the best and speak soon when the first re-mortgage is due.

Rated 5 out of 5 stars

Nest is the best

Nest is the best.
Razia as protection specialist has in-depth knowledge on the market which she could easily explain to me in a simpler more digestible manner. She was open to any questions I had and made me feel secure and fully informed without feeling pressured to make any decisions. The great communication and quick response made the process smooth and as quick as possible. Great all around service. Highly recommend

May 23, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you so much for the great review Julia. I really appreciate your kind words and it was my pleasure to make sure that your family is now suitably protected.

Rated 5 out of 5 stars

We highly reccomend Ania and her…

We highly reccomend Ania and her company - Nest. She is effective, professional, knowledgeable, she helped us to buy first property without any problem. She is involved and take care of case from the begining to a very end. She always happy to help you with any queries and solve any problem. 100% can reccomend her to everbody! Monika and Dominik

April 28, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you very much for a great feedback Monika and Dominik. I hope you enjoy your new home. All the best and speak to you both soon.

Rated 5 out of 5 stars

Ania has helped us with 3 buy to let…

Ania has helped us with 3 buy to let mortgages. She is knowledgeable and very helpful and we have no qualms about recommending her to anyone.

April 27, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you very much for a nice review Julie. It was my pleasure to deal with your mortgages and hope we speak soon.

Rated 5 out of 5 stars

Best Mortgage Advisor

Ania is the best mortgage advisor who we know. We have bought our house just before covid and Ania did help us to push everything as fast as possible. Today we have completed our remortgage what was nice and smooth. We recommend Ania to everyone.

April 4, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you Konrad. I really appreciate your kind words and hope to speak to you soon. All the best!

Rated 5 out of 5 stars

Ania is brilliant!

Ania is brilliant! Precise, pro-active, incredibly helpful and genuinely cares about the people she works with. I couldn't recommend her more.

March 30, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for your kind words Maryanne and hope to speak to you in near future.

Rated 5 out of 5 stars

We would like to recommend a great…

We would like to recommend a great trusted mortgage broker . Ania is thorough,effective and profesjonal . Everything was clear and good contact all the time . Always helpful and nice . We are verry happy with the high quality of Ania Cooper's work .
Thank you . Michal and Karolina .

March 26, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you very much for a nice review Michal and Karolina. It was pleasure to help you with your first purchase and hope to speak to you in near future. All the best!

Rated 5 out of 5 stars

I strongly recommend NEST Mortgage and…

I strongly recommend NEST Mortgage and Financial Solutions.
Ania is very knowledgable, professional and easy to approach. She helped me with her kind advise on several occasions and I am definitely going to use her in the future.

March 24, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you very much for kind words Anna and it is always a pleasure to work with you. All the best and speak soon!

Rated 5 out of 5 stars

Anna is just the BEST!!!

From initial enquiry, to our mortgage application being approved, I cannot fault Anna.
She has been amazing. She’s very patiently guided us through the minefield of mortgages and shown herself to be a real expert. She was courteous at all times and made sure all our questions were answered before proceeding. She also responded very quickly to our needs and I wouldn't hesitate to recommend her.
Very easy to get hold of and responded very quickly which is so important when trying to move things along quickly. Thanks to her positive work ethic we secured our very first home. I couldn’t recommend a person more than I could Anna. Absolutely fantastic!!!!

March 24, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you so much for incredible review Bettina. I’m so pleased you are happy with my service and hope you will enjoy your home in years to come. All the best and see you in couple of years for you first remortgage :)

Rated 5 out of 5 stars

First remortgage

Ania helped me with my first ever remortgage. She was extremely friendly, professional and informative, giving me regular updates throughout and finding me the best possible deal. Would recommend her to anyone! Thank you, Ania!

March 12, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you very much for a lovely review Jordan. I really appreciate your kind words and hope to speak to you in near future. All the best!

Rated 5 out of 5 stars

Ania is the best!

Ania helped us in couple of occasions and every time we were very, very happy. She was always both professional and nice. Went with us through possible options and explained each one of them in calm manner, to make sure we are satisfied and sure of our decision. I would highly recommend Ania as your mortgage advisor!

February 28, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you the great review Marta. It is always my pleasure to help you and hope to speak to you in near future. All the best!

Rated 5 out of 5 stars

A big thank you xx

We recently finished our remortgage with Ania, the second time working with her and we cannot fault her work. We appreciate every second of her time and can't thank her enough for her help :)

February 27, 2022
Unprompted review
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Reply from NEST Mortgage and Financial Solutions Ltd

Thank you the great review Sam. It is always my pleasure to help you and hope to speak to you in near future. All the best!

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