NEST Mortgage and Financial Solutions Ltd Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and caring approach, making complex processes feel simple and stress-free. People frequently highlight the exceptional service, noting the clear communication, timely responses, and the feeling of being supported throughout their journey. Consumers are particularly impressed with the user experience, often mentioning how the team explains everything patiently and clearly, making them feel informed and confident. Many appreciate the personalized advice and the effort taken to find the most suitable solutions, leading to a smooth and positive experience for first-time buyers and those seeking remortgages alike.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and extensive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, polite,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the patience,... See more

User experience

People report positive experiences with the user experience. Customers, especially first-time buyers, found... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nest Mortgage and Financial Solutions is an example of professionalism. Buying a home seems difficult and everyone has many questions. Ania led us through this process very simple.She always served u... See more

Rated 5 out of 5 stars

Working with her is a pure pleasure. Ania made the entire process of buying our first home go smoothly and without any stress. She's professional, very knowledgeable, and has a genuinely caring approa... See more

Rated 5 out of 5 stars

We had an outstanding experience working with Anna and the entire team here at Nest. From start to finish, they were professional, responsive and incredibly supportive. Anna answered every question we... See more

Rated 5 out of 5 stars

Great service all round. Super friendly, patient, and somehow managed to make mortgages feel less scary (which I didn’t think was possible). Everything was explained clearly, no question felt silly... See more


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

At NEST we understand that it is not about us, but about you The Client and our aim to provide a service that reflects our expertise for your entire mortgage journey. Whatever the type of mortgage you are looking for, we will make the process as simple and as stress free as we can, giving you complete confidence in our advice and professionalism throughout. We are an Independent Whole of Market mortgage brokerage and will base our comprehensive advice on the range of lenders and providers. We can offer exclusive products not available from the High street and comparison websites, some you have heard of and some, who may well be new to you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Rated 5 out of 5 stars

Ania is amazing with all finance…

Ania is amazing with all finance advise. She helped us from the beginning till the end. Ania responds to any queries very quickly. Would recommend to anyone!!

February 22, 2022
Unprompted review
NEST Mortgage and Financial Solutions Ltd logo

Reply from NEST Mortgage and Financial Solutions Ltd

Thank you the great review Damian. It is always my pleasure to help you and hope to speak to you in near future. All the best!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Ania is someone I trust with my finances. Keeps in touch and keeps you updated with the process and is more than happy to help wherever needed. Highly recommend.

February 8, 2022
Unprompted review
NEST Mortgage and Financial Solutions Ltd logo

Reply from NEST Mortgage and Financial Solutions Ltd

Thank you the great review Todd. It is always my pleasure to help you and hope to speak to you in near future. All the best!

Rated 5 out of 5 stars

Both Anna and Razia have been fab

Both Anna and Razia have been fab! Very comfortable to talk to them, they have made everything clear and easy to understand and follow! We work long hours and they have been very flexible with our appointments and very accommodating! Wouldn’t want to use anyone else!

January 23, 2022
Unprompted review
NEST Mortgage and Financial Solutions Ltd logo

Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the kind words Nicole. Razia and me we really appreciate you are happy with our service and hope to work with you in the future. All the best!

Rated 5 out of 5 stars

Both Anna and Razia have been brilliant…

Both Anna and Razia have been brilliant for us. They have been very accommodating as both me and my partner work till late. It was also our first purchase and insurance policy and both have done an excellent job explaining all the technicalities.

January 21, 2022
Unprompted review
NEST Mortgage and Financial Solutions Ltd logo

Reply from NEST Mortgage and Financial Solutions Ltd

Thank you for the kind words Maciej. Razia and me we really appreciate you are happy with our service and hope to work with you in the future. All the best!

Rated 5 out of 5 stars

Very helpful

Anna is so helpful and goes the extra mile to find products for us and always contacts us when we have left a message.

She has a lovely personality and is very caring and wanting to make sure she does the best for us in every way.

December 10, 2021
Unprompted review
NEST Mortgage and Financial Solutions Ltd logo

Reply from NEST Mortgage and Financial Solutions Ltd

Thank you so much Lynda. I really appreciate your kind words and it is always a pleasure to work with you. All the best and speak soon.

Rated 5 out of 5 stars

I cannot recommend Ania enough

I cannot recommend Ania enough. I have never met another mortgage advisor who has gone above and beyond and out of their way to help us. I’ve used Ania twice now and both times she has explained everything very clearly, given us good advice and has tried her absolute best to get us the best deal for our dream house. Thank you Ania!!

December 2, 2021
Unprompted review
NEST Mortgage and Financial Solutions Ltd logo

Reply from NEST Mortgage and Financial Solutions Ltd

Thank you so much Sally. As always it is my pleasure to help you. Thank you for trusting me with your finances again and hope to speak to you soon.

Rated 5 out of 5 stars

Ania is fab

Ania is fab! Me and my husband used Nest for our product switch and she was super efficient, knowledgeable and friendly! Would recommend to anyone!

November 18, 2021
Unprompted review
NEST Mortgage and Financial Solutions Ltd logo

Reply from NEST Mortgage and Financial Solutions Ltd

Thank you so much Gemma for trusting me with your finances again. All the best and hope to speak to you soon.

Rated 5 out of 5 stars

Excellent mortgage broker

Ania was recommended to us through Thacker & Revitt (a great lettings agent/estate agent.)
Our financial situation is a little unusual and Ania quickly grasped all of the information and from the beginning we knew that we would have an excellent working relationship. Very knowledgeable, intelligent, and quickly knows exactly how to help you. She is clear and concise and we have no hesitation in recommending her (and we can be hard to please!!) Will not be going anywhere else in the future!

November 17, 2021
Unprompted review
Rated 5 out of 5 stars

Ania is very very professional. Best service;)

Ania is professional, friendly, and so helpful throughout. We were first time buyers, so knew very little about mortgages but she explained everything to us so clearly and was always available to answer any questions we had. She constantly kept us in the loop and sorted everything out so quickly. Michal and Marta ;)
Dziękujemy

November 15, 2021
Unprompted review
Rated 5 out of 5 stars

Best recommendation we could have had!

Ania was recommended to us by a reputable letting agent. In our opinion, our previous financial adviser was a hard act to follow, we have NOT been disappointed. Ania is extremely knowledgeable and thorough and the online portal is excellent and easy to use. Prompt and efficient communication was maintained throughout the whole process and we have already referred several potential clients to Ania. Keep up the great work. Thank you.

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

Ania from Nest is the best

Ania is the best! She was thorough, professional and great to work with. She kept us informed about everything on daily basis, and kept us away from trouble. She was honest and forthright- no games. She also made difficult matters easy to understand for us. After hearing about several other brokers in the area and people being disappointed, we felt lucky to deal with Nest mortgage solutions. If you looking to buy - she is your best choice.

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

I couldn't recommend Ania Cooper highly…

I couldn't recommend Ania Cooper highly enough. She is very
professional, prompt, knowledgeable and a pleasure to deal with. Ania understands her clients situation and provides advise suitable for the situation. Always prompt at replying any queries- very professional and reliable. Thank you Ania for a great service and for helping us get the best mortgage.

October 3, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service !!

I highly recommend Anna- She is very knowledgeable which made whole proces as easy as it can be. She answered all of my questions. Anna was easily contactable if and when I needed some assistance or a question answered. I will be definitely recommending Anna to everyone ! Thank you !

August 2, 2021
Unprompted review
Rated 5 out of 5 stars

10/10 Excellent Service

10/10 Anna was very professional, friendly and patient with all my questions- As a first time buyer I had a lot of them. She made sure I understood all details of the offer and whole process of buying property. She was well organized and patient. Great communication, she also kept me up to date. I could never imagined better service!

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

Best service

Best service! Anna is very knowledgeable and goes the extra mile for her clients. Very happy with the whole process. Definitely will be back when re-mortgaging again. I am already recommending NEST services to all my friends and family. Keep up the good work, you are amazing!

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Anna was...

Anna was very helpful and always answered when I called or texted. Made it as easy as possible for me to get a mortgage and get me a very good deal. Wouldn't hesitate to use her services again and will be sure to tell my friends and family too.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

I simply must recommend Ania Cooper to…

I simply must recommend Ania Cooper to anybody who is looking for excellent mortgage broker services. Ania has arranged for our personal residence mortgage when our offer on the house was first accepted. Because of Ania's systematic approach, an eye for detail and long-term strategic thinking everything went smoothly. It was amazing to see her literally throwing herself into the process with an absolute 100% commitment. I guess that would be really easy to do for someone who has such depth of knowledge of the mortgage and protection markets and such great insight. Ania is inspirational, down to earth, engaging, professional and yet personal. As we have come to learn very quickly, to have Ania in our team meant for us to have things done to a very high standard and in a timely manner. With her high work ethics showing all the way through, Ania guided us through a complicated process of acquiring a mortgage right to the completion. What was impossible or hard to achieve for other mortgage brokers that we spoke with, became a reality for us when Ania entered our house purchasing process. There are really no appropriate words to thank her enough for her hard work and commitment to our success. THANK YOU, ANIA!

July 6, 2021
Unprompted review
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