This pension is good far better than not invest at all. Investment strategy is diversified globally not just shares. Overall, the compounding has been good. However, the biggest complaint is t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I think it is ok, the fee's are quite expensive for each deposit and over time can eat into your returns quite significantly. I would like to see more fund options as well as you don't have much contr... See more
Company replied
Once i supplied nest with the information needed, i didnt have to do anything. Nest kept me updated with progress of transferring pensions to one account and now progressing with payment of said accou... See more
Company replied
All done on line with Nest Pensions. Very straight forward easy questions as long as you have all the necessary information at hand it doesn't take long. It's a great feeling when you're in control of... See more
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Company details
Written by the company
Nest was set up by the government to give every UK worker somewhere good to save after the introduction of auto enrolment. Since then, it’s grown to become the largest workplace pension scheme in the country with more than 13 million members. As a not-for-profit pension scheme, Nest doesn't answer to shareholders. It’s set up to serve its customers’ interests and aims to help millions of people enjoy a better retirement. Nest’s members benefit from an award-winning investment strategy and one of the most diversified DC portfolios in the industry. It practices responsible investment to help manage long-term growth and risk while also helping contribute towards the world its members want to live and retire in.
Contact info
United Kingdom
- nestpensions.org.uk
4.1
Great
15K reviews
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Simple instructions to make deposits
April 24, 2026
Reply from Nest Pensions
Hi Jenny. We're happy to hear that the contribution instructions were simple for you. Thank you for your feedback; we appreciate it. Thanks, OZ
Reply from Nest Pensions
Hi Lee. We're happy our platform is user-friendly for you. We appreciate your feedback and work to make things simple for everyone. Thanks, OZ
Keep pestering me for a review!
April 24, 2026
Reply from Nest Pensions
Hi there,
We send requests for reviews to many of our customers. We're sorry if you didn't want to receive the review. It is useful to know what are customers feel about Nest. We apologise if this is something you don't want to share.
Thanks,
ZA, The Nest Team
Payment update is very prompt
Every payment to the pension pot is timely updated and the pot has been growing.
April 3, 2026
Reply from Nest Pensions
Hi Ola,
We’re honoured to be helping millions of people, like yourself, build up pension pots. Thanks for sharing your experience with us.
Thanks,
AJ, The Nest Team
Reply from Nest Pensions
Hi Allan,
I’m sorry that we haven’t earned a better review from you.
I’ve looked into this and asked someone from our customer service team to reach out to you. If you don’t hear from them, please call us on 0300 020 0090, Monday to Sunday, 8am to 8pm.
Thanks,
AJ, The Nest Team
Nest pension
Nest is very easy to communicate with when I phoned them and very helpful. I transferred my other pension into Nest and they did all the work once I gave them the details of my other pension pot.
I am very happy with Nest Pension so far.
April 24, 2026
Reply from Nest Pensions
Hi Lee,
I’m pleased to hear about your transfer experience. It sounds as though we might have done an even better job for you and we’ve taken note of your feedback.
Thanks,
AJ, The Nest Team
Nest is a fast and easy way to save for…
Nest is a fast and easy way to save for your future 😊
September 9, 2025
Reply from Nest Pensions
Hi Sandra,
We support 1 in 3 workers in the UK, including you, who’re saving for later in life. We know you’re counting on us to watch out for you.
Thanks,
AJ, The Nest Team
Reply from Nest Pensions
Hi Philip,
It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
AJ, The Nest Team
Easy to navigate online
April 23, 2026
Reply from Nest Pensions
Hi Alice,
It’s great to hear about your experience online. 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
AJ, The Nest Team
Easy to use and find information
April 23, 2026
Reply from Nest Pensions
Hi Joseph,
It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
AJ, The Nest Team
Lacking in knowledge with regards to…
Lacking in knowledge with regards to their pension scheme. Reading from website rather than answering questions. More like a very basic call centre.
March 17, 2026
Reply from Nest Pensions
Hi Michelle,
I'm sorry our team's knowledge of the pension scheme didn't meet your expectations. We'll address this to improve our service.
We value your feedback.
Thanks,
AJ, The Nest Team
Cannot login using Firefox
Cannot login using Firefox. They probably do not have a proper IT department.
Update: See their reply below. Tells user to change browser instead of fixing their bugs.
April 23, 2026
Unprompted review
Reply from Nest Pensions
Hi Allen,
I apologise that you’ve found it difficult to get in to your Nest account using Firefox. Kindly try using a different browser like Google Chrome, and you should be able to log in.
If you're still unable to log-in, you can provide us with your details as requested through Trustpilot or get in touch with our customer service team on 0300 020 0090 – they’re available Monday to Sunday, 8am to 8pm, and should be able to assist you.
Thanks,
AJ, The Nest Team
Reply from Nest Pensions
Hi Vincent,
Thanks for sharing your experience with us.
Thanks,
AJ, The Nest Team
Employee to Employer…
I have been a Nest pension customer for many years and moved a couple of smaller pension pots into Nest too. Now, as Director of a CIC, I use Nest for each of our employees
April 23, 2026
Reply from Nest Pensions
Hi CJ,
We appreciate that you've been a Nest pension customer for many years and also use Nest for your employees. It's great to know that you consolidated your pensions with us. Thank you for sharing.
Thanks,
AJ, The Nest Team
Good, trustworthy Nest
My money is invested and Nest are really good when contacted
February 20, 2026
Reply from Nest Pensions
Hi Magnus,
Thanks for taking the time to share your thoughts on how we’re doing. We support 1 in 3 workers in the UK, including you, who’re saving for later in life. We know you’re counting on us to watch out for you.
Thanks,
AJ, The Nest Team
Reply from Nest Pensions
Hi Fiona,
Thanks for sharing your experience with us. We value your feedback.
Thanks,
AJ, The Nest Team
Great investment
Great investment
Very easy to manage and track your savings
Very transparent and easy to use online services.
Since joining, I have never wanted to phone the office.
April 23, 2026
Reply from Nest Pensions
Hi Kemmonye,
I'm pleased to hear that you find our services easy to manage and transparent. 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
AJ, The Nest Team
Reply from Nest Pensions
Hi Charles,
Thanks for taking the time to share your thoughts on how we’re doing.
Thanks,
AJ, The Nest Team
I pay in every month and top up when I…
I pay in every month and top up when I can. NEST keeps me informed of my ‘growing pension and is easy to access.
April 23, 2026
Reply from Nest Pensions
Hi Stephen,
It’s great to hear about your experience . 😊 We take pride at Nest in making things as easy as possible for our customers.
Thanks,
AJ, The Nest Team
The company is well organised
The company is well organised. Everything works well. It is a bit difficult to find some things, but not critical. I am an older person and not tech- savvy, probably that was why I struggled a bit. My money was safe, the process of communication was easy. They offered several ways of managing my money. I am satisfied with the service and may go to them again
April 23, 2026
Reply from Nest Pensions
Hi Inna,
I'm pleased to hear that our organization and communication met your needs. Your satisfaction and the safety of your money are important to us. We have taken note of your feedback and will pass it on to the relevant team.
Thanks,
AJ, The Nest Team
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