NetBet.co.uk Reviews 

2,872
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 588 reviews, reviewers had a great experience with this company. Customers consistently highlight exceptional customer service and helpful staff, often described as professional, efficient, and quick to resolve issues. Many appreciate the personalized approach and swift assistance. Reviewers also enjoy the engaging website, noting its good game selection and smooth functionality. The service is generally considered reliable, with users praising fast payouts and a positive gaming experience. However, some customers noted issues with withdrawal processes, experiencing slow payouts or difficulties accessing funds. Others felt the website could be unfair, citing problems with bet settling and suspended cash-out options.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, efficiency, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their efficiency, helpfulness,... See more

Website

People report ambiguous experiences with the website, with some new users expressing satisfaction and finding... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting very fast... See more

Service

Clients share positive opinions on service, with many reviewers describing it as exceptional, professional,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Jumped into a tournament on the site and honestly, it kept me hooked. Watching my rank shift every hour, chasing after those top spots was oddly thrilling even though I didn’t clinch first place. Felt... See more

Company replied

Rated 4 out of 5 stars

Good site for basic gambling. Sometimes the offers dont always load and bet settling takes long in comparison to most sites. Offers could be better. Welcome offer was good when I signed up. Any issues... See more

Company replied

Rated 4 out of 5 stars

Not really fan leaving any reviews to gambling sites ,coz I always lose haha But I want leave a comment to those guys who thinks they not will able to withdraw money. So what happen,I open my accou... See more

Company replied

Rated 5 out of 5 stars

It has good range of games plus its daily wheel for now, I'm sure it might be different in the future but it's really good and not only gives you spins on a good game, unlike other sites which gives y... See more

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Betting Agency
  3. Casino
  4. Lottery Vendor

About NetBet.co.uk

Written by the company

Bet £20 & Get 100 Free Spins
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
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4.1

All reviews

(2,872)

583 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carl from support team is a legend

Carl from support team is a legend! Please give that man a raise!! 5/5

April 13, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Bart,

We love hearing this — thank you for such fantastic feedback! 😄

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team

Rated 5 out of 5 stars

Thanks for the swift resolution and for…

Thanks for the swift resolution and for being so helpful Max.

April 13, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Dimitri,

We’re really pleased to hear that Max was able to provide a swift and helpful resolution. It’s great to know you had such a positive experience, and we’ll be sure to pass your kind feedback on to him.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Great customer service

Great customer service

April 12, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi,

We’re really pleased to hear that you had a great experience with our customer service. Your feedback is appreciated.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Good service

Very helpful!

April 11, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Marian,

We’re glad to hear that you found the support very helpful. Providing friendly and efficient assistance is always our goal, so your feedback is greatly appreciated.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Carl was very quick at checking out my…

Carl was very quick at checking out my issue for big bass splash free spins.

April 11, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Georgia,

We’re really pleased to hear that Carl was quick to look into your issue with the Big Bass Splash free spins. It’s great to know you received prompt and helpful support — we’ll be sure to pass your kind feedback on to him.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Excellent do good

Excellent do good

April 11, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Marcin,

We’re delighted to hear that you had an excellent experience — thank you for your kind words! It’s always great to know we’re doing a good job.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Great service…

Thank you for your quick response & sorting this matter out. I do appreciate it. Great service & happy with out come. Thank you again.

April 11, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Shaun,

You’re very welcome, and thank you for your kind words! We’re really pleased to hear that everything was sorted quickly and that you’re happy with the outcome. It’s great to know you had a positive experience with our service.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Nice 😊

Nice 😊, people and quick answer

April 11, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Alin,

We’re really pleased to hear that you found our team nice and the responses quick 😊

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 4 out of 5 stars

Altogether pretty good experience

Everything ran pretty smoothly and paid out when they were supposed to unlike some other casino sites I've been on.

April 10, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Scott,

We’re really pleased to hear that everything ran smoothly for you and that your withdrawal was processed as expected.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Query resolved expertly and efficiently.

Query resolved expertly and efficiently.

April 9, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi,

We’re delighted to hear that your query was resolved expertly and efficiently.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service

April 9, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Emma,

We’re delighted to hear that you experienced amazing customer service. That’s exactly what we strive to deliver every day, so your feedback truly means a lot to us.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Paul,

We love the enthusiasm — thank you for the great feedback! It’s fantastic to know you’re enjoying your experience with us.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Instant pay for Revolut

I play for fun and wins. It's the only site I found that keeps the games entertaining after many months, I self excluded from others. The Big Bass games I love but they take and take even on all stakes if their RTPs are decent and when they give, it's insignificant, they could be a bit more friendlier but whatever they(not netbet) did to the Big Bass games goes back to over a year ago across all websites and it's sad.

April 8, 2026
Unprompted review
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Paula,

Thank you for sharing your experience with us! We’re really glad to hear that you’re enjoying the entertainment value of our games and that you’ve chosen to continue playing with us.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Amazing tbf

April 7, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Lewis,

We’re glad to hear you had an amazing experience — thank you for sharing your feedback! It’s always great to know we’re meeting your expectations.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

My problem was dealt with quickly

My problem was dealt with quickly, as soon as I notified them,

April 5, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Paul,

We’re really pleased to hear that your issue was handled quickly as soon as you reached out. Providing prompt and efficient support is always our priority, so it’s great to know we delivered.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Enrico,

We’re really pleased to hear that Carl was very helpful — thank you for sharing your feedback! We’ll be sure to pass your kind words on to him.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

5 stars

great customer service and timely responses, would recommend👍🏼

April 5, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Brandon,

We’re delighted to hear that you had a great experience with our customer service and found the responses timely. Your recommendation means a lot to us — thank you for sharing your feedback! 👍🏼

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Christina was very helpful and gave me…

Christina was very helpful and gave me full support of my problem very much appreciated lovley lady

April 5, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Tina,

We’re really pleased to hear that Christina provided you with full support and was so helpful throughout your experience. It’s wonderful to know she made such a positive impression — we’ll be sure to pass your kind words on to her.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Nick has helped me very well

Nick has helped me very well, and I look forward to the processing of this. I also hope to maintain good communication with you.

April 4, 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Orvinio,

We’re really pleased to hear that Nick was able to assist you so well. It’s great to know you’re happy with the support so far, and we’ll do our best to maintain clear and consistent communication moving forward.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Cian,

We’re really pleased to hear that Max was extremely helpful during your experience. It’s great to know you received the support you needed, and we’ll be sure to pass your kind feedback on to him.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

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