NetNerd Reviews 903

Almost immediate response and and my problem was sorted out. Many thanks.

Problem sorted within the hour. Never had an issue that wasn't resolved quickly.

I've had several queries dealt with recently by the amazing NetNerd support team. Their response time is excellent and their explanations of what I need to do to fix my problems are exemplary. I'm not particularly 'techie' and I couldn't wish for better support. Thank you. If only all organisations were like this.

Absolutely fantastic service! The team understood "SAfrican" and published the new website with ease.
Pointed us in the right direction with easy instructions.
Old C-panel users so it was a bit challenging for us.
New website up and running and looking good!

We had an issue where a couple of people were unable to access any of our sites today. I posted a ticket which was picked up by Ashitha and in minutes one person was able to access the sites, the other took longer as they were away and unable to provide an IP address.When they returned and gave me the IP address I supplied it and Ashitha was able to restore their access. Both addresses are now whitelisted.

I've just read the most recent reviews and couldn't agree more with the sentiments expressed. For sure, tech issues arise from time-to-time. I probably get one every year or so. Netnerd have never let me down. Issues are resolved promptly. Thanks Ashitha for today's excellent service .....

I have been with netnerd for around 10 years with all of my sites. It is honestly the best value you will find and no downtime. They don't offer phone service, but they go above and beyond in the messenger requests. I have worked with others in the past, and their customer service is for sure the best. They get back to you generally within 15 mins and are SO PATIENT even if you are not able to understand what to do. I can't recommend them high enough.

I’ve been a Netnerd user for a number of years, and on the few occasions I’ve needed tech support they’ve always responded in minutes and fixed any tech issues way before my web designer has even had a chance to read his emails! I can’t recommend highly enough!

NetNerd are professional, helpful, friendly and FAST! They have a customer service team that is dedicated to making your experience stress free. SO so glad that we moved to them for domain and website hosting. Wish we had moved to them sooner!

Instant help yet again. Issues resolved in double quick time.

Very fast response & solved my issue instantly! :)

These guys often go above the call of duty to help. They are responsive and offer friendly advice where needed.

I've been using NetNerd in their various forms for well over ten years. They've always been really reliable, and whenever I've had a tech query/problem (usually of my own making), then the support has always been quick to respond and really helpful. Absolutely no cause to complain and customer service like this is pretty rare these days.

Fast, efficient and friendly - couldn't ask for more!

Very efficient quick responses to queries and helpful execution

Good tech support. quick and professional

I have been a customer of NetNerds since day one.
Queries are always dealt with quickly and professionally and without fuss.
I would (and have on many occasions) recommended this company

I have raised a few tickets to the NetNerd Technical Support team over the last few years and on every occasion they have responded very promptly and with all the information that I needed. Excellent customer support.

I have had an account with several domains with them for 14 years and am really pleased with their service. I always find the tech support helpful and responsive. Any requests I put in are acknowledged immediately and handled very quickly, even for tickets I only label as medium priority.