NEU ApparelReviews 

518
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Do not trust NEU apparel, it took me 3 months to get my order and then things were wrong with it and they wouldn’t let me send any of it back as the ‘28’ day deadline had passed as the order got proce... See more

Rated 4 out of 5 stars

So impressed with these leggings and brand! I originally bought because I love the eco ethos and minimal branding, but I was not expecting how soft and beautiful they are! They feel like a second skin... See more

Rated 1 out of 5 stars

Ordered on 15/12/21 website said 3-5 working days for delivery. No sign of order. I emailed them and got an automated response saying "please allow 5 working days for a response" still had no respo... See more

Rated 1 out of 5 stars

For anyone wanting their items I had the same issue last year didn’t get anything until I looked up the ceo on LinkedIn and got my order eventually. I dunno if this will work for you but thought I’d p... See more

Company details

  1. Activewear Store
  2. Clothing Store

Written by the company

*No Longer Trading*


Contact info

2.5

Poor

TrustScore 2.5 out of 5

518 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.5

All reviews

(518)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Quality

Fast delivery. Amazing quality products which were exactly as described. I ordered the light grey seamless scrunch leggings which are sweat proof, squat proof, extremely flattering and so comfortable! I will definitely be ordering from NEU again!

October 8, 2020
Rated 5 out of 5 stars

Loved it

Loved it. Great quality bought it in two colours. Super quick delivery

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing quality

The quality in the sweats and shorts were amazing !! The material is so comfortable and my daughter absolutely loved them !!

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

omg better than expected

omg better than expected - so impressed - the package arrived to Australia in a few days and I am so obsessed with the leggings and crop top - thank you 🙏🏻

October 5, 2020
Unprompted review
Rated 1 out of 5 stars

Owner is very dismissive and…

Owner is very dismissive and aggressive, which is reflected in their business practices. Would not recommend anyone to buy from this brand. Many more smaller brands with more genuine people running them.

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

Great quality material in unique…

Great quality material in unique colour. I ordered the top in a size larger because my size was out of stock but because the material is so stretchy it still fits! Delivery was very fast.

September 30, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered $150+ worth of their leggings…

I ordered $150+ worth of their leggings and tops in June. It's the 29th of Sept and I still don't have them. I've emailed their customer support, and after waiting 1 month, they replied saying it's still in transit. I waited another few weeks for the parcel to arrive - but the tracking number said it was still in the UK. I emailed the same support email for an update - no response. I have been emailing since the end of July and they haven't replied since. This is the worst customer service I have ever experienced. I will never shop here again - and will be telling everyone what happened.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

I'm an Aussie Actress who loves moving…

I'm an Aussie Actress who loves moving my body and this brand is my new favourite. I love seamless active wear that holds you in all the right places and neu honestly makes me feeling nothing but confident so 10/10 from me

September 27, 2020
Unprompted review
Rated 3 out of 5 stars

Products were nice

Products were nice. First time
Purchase with neu apparel and unfortunately the last. I refunded the 2 pairs of shorts as they gave me an unflattering look (camel toe) and it’s 18 days later and I’ve still not received my refund. Customer service was not satisfactory.

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

10/10

I must start off by saying my order took one month to arrive due to covid-19, so be prepared to wait a while for your delivery, however...I ordered the mocha and pistachio coloured sports bra and leggings and WOW. Perfect fit, so flattering, gorgeous colours, amazing quality and sustainable packaging. I could not have asked for more from the products.

September 23, 2020
Unprompted review

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