Do not trust NEU apparel, it took me 3 months to get my order and then things were wrong with it and they wouldn’t let me send any of it back as the ‘28’ day deadline had passed as the order got proce... See more
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So impressed with these leggings and brand! I originally bought because I love the eco ethos and minimal branding, but I was not expecting how soft and beautiful they are! They feel like a second skin... See more
Ordered on 15/12/21 website said 3-5 working days for delivery. No sign of order. I emailed them and got an automated response saying "please allow 5 working days for a response" still had no respo... See more
For anyone wanting their items I had the same issue last year didn’t get anything until I looked up the ceo on LinkedIn and got my order eventually. I dunno if this will work for you but thought I’d p... See more
Company details
Written by the company
*No Longer Trading*
Contact info
NEU APPAREL, WA2 8QU, Warrington, United Kingdom
- support@neuapparel.com
- neuapparel.com
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Amazing Quality
Fast delivery. Amazing quality products which were exactly as described. I ordered the light grey seamless scrunch leggings which are sweat proof, squat proof, extremely flattering and so comfortable! I will definitely be ordering from NEU again!
it took forever to get the order and…
it took forever to get the order and when i finally had it everything fit terribly couldnt even workout in this stuff
I love love the tights I bought and I…
I love love the tights I bought and I also loved the shape of the crop but when I tried it on the zip broke to the point I now have to get it fully replaced which costs way more.
Loved it
Loved it. Great quality bought it in two colours. Super quick delivery
Amazing quality
The quality in the sweats and shorts were amazing !! The material is so comfortable and my daughter absolutely loved them !!
omg better than expected
omg better than expected - so impressed - the package arrived to Australia in a few days and I am so obsessed with the leggings and crop top - thank you 🙏🏻
I still didn't receive my order
I still didn't receive my order. Its been almost a month since I made my order
Owner is very dismissive and…
Owner is very dismissive and aggressive, which is reflected in their business practices. Would not recommend anyone to buy from this brand. Many more smaller brands with more genuine people running them.
I love these workout sets
I love these workout sets. Best I’ve found by far. I’m 5’4” 125lbs and I wear the M-L
Great quality material in unique…
Great quality material in unique colour. I ordered the top in a size larger because my size was out of stock but because the material is so stretchy it still fits! Delivery was very fast.
I ordered $150+ worth of their leggings…
I ordered $150+ worth of their leggings and tops in June. It's the 29th of Sept and I still don't have them. I've emailed their customer support, and after waiting 1 month, they replied saying it's still in transit. I waited another few weeks for the parcel to arrive - but the tracking number said it was still in the UK. I emailed the same support email for an update - no response. I have been emailing since the end of July and they haven't replied since. This is the worst customer service I have ever experienced. I will never shop here again - and will be telling everyone what happened.
Gorgeous colour
Gorgeous colour, perfect fit - I think it actually gives me a better shape than I have! HA
Absolutely love my outfits
Absolutely love my outfits.
Great colours
Great quality
Will definitely purchase from you again.
I'm an Aussie Actress who loves moving…
I'm an Aussie Actress who loves moving my body and this brand is my new favourite. I love seamless active wear that holds you in all the right places and neu honestly makes me feeling nothing but confident so 10/10 from me
Products were nice
Products were nice. First time
Purchase with neu apparel and unfortunately the last. I refunded the 2 pairs of shorts as they gave me an unflattering look (camel toe) and it’s 18 days later and I’ve still not received my refund. Customer service was not satisfactory.
Have been trying to return £70 worth of…
Have been trying to return £70 worth of items / receive confirmation to do this for weeks now. Still waiting. Any help appreciated
The quality of the products is amazing
The quality of the products is amazing, the comfiest activewear I own. Very stretchy material. Even during the pandemic arrived quickly and customer service answered my questions quickly too. Really pleased :)
10/10
I must start off by saying my order took one month to arrive due to covid-19, so be prepared to wait a while for your delivery, however...I ordered the mocha and pistachio coloured sports bra and leggings and WOW. Perfect fit, so flattering, gorgeous colours, amazing quality and sustainable packaging. I could not have asked for more from the products.
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