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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the product quality, noting that items often look more expensive than their actual price. Many appreciate the luxurious feel of the fabrics, the accurate sizing, and the beautiful designs that match online descriptions. The ordering process is frequently described as easy and efficient, with many people highlighting fast delivery and professional packaging. However, some people were dissatisfied with the product quality, describing items as low quality, not meeting expected standards of authenticity, or poorly constructed, with issues like loose threads and missing labels. A few customers also reported that their orders never arrived or that delivery took significantly longer than expected, leading to concerns about tracking information. Additionally, some reviewers mentioned receiving items that did not resemble the pictures online, with discrepancies in design, fit, or overall appearance.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the luxurious feel and high... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the outstanding fabric... See more

Order

People report positive experiences with order. Many customers praise the smooth and easy ordering process,... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast delivery times,... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the fair and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have now ordered from Nevala three times and each time the experience has been good. The clothes are lovely quality and the colours always look just like the photos. Once the delivery took slightly... See more

Rated 4 out of 5 stars

Ordered the Petra Maxi Dress for a wedding in Surrey last weekend. Honestly, the quality is brilliant for the price—it looks much more expensive than it is. just little long

Rated 5 out of 5 stars

I shop at Nevala for everything from everyday basics to special occasion outfits and the brand never lets me down. I have ordered tops jeans skirts and multiple dresses and every single piece is good... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

65 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Terrible company

Terrible company
Resell Shein clothing, quality is rubbish, make you pay for returns and dont align with their policy. Do not buy from them! I WILL be making a TikTok about them too

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Buyers beware

Buyers beware. Products are low quality, fake and badly constructed. One of the items purchased claimed to be Zara look alike in design. The quality, design and missing contrast stitchings were so bad. It goes into trash immediately.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Dresses are not as pictured!!!

Sent me a dress that was not as described (it was fit for a child and not an adult in terms of length) looked nothing like the photo. Refused to refund. Having to claim via my bank. Awful!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

The quality of Nevala’s dresses really…

The quality of Nevala’s dresses really surprised me. I ordered the Petra Maxi Dress for a wedding, and the fabric feels soft and premium nothing like fast fashion. The stitching and details are well done, and the color looks exactly like it did online. I got so many compliments! You can tell they put effort into their designs. Definitely recommend if you want stylish dresses without overpaying.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Helen Maxi Dress is a total dream

Just received my Helen Maxi Dress and it’s honestly stunning! The quality is unreal for the price thick, flattering, and not see-through at all. It arrived nicely packaged and I wore it straight away. Got so many compliments 😭✨ Shopping with Nevala has been such a good experience, everything felt effortless. 10/10 recommend! 🙌💗

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!FRAUD!! SCUMBAGS

SCAM!!! Biggest scam and trust pilot needs to start getting people writing fake and misleading review.
That they write Nevala .co.uk when they are not is their first fraud!
Product quality is appalling!!! Wouldn't clean my floor with it. Won't waste time sending item back to China to get store credit knowing I will NEVER buy off them EVER again!
Pls be warned.... they are a fraud . DO NOT believe the fake reviews written by fake customers .. don't fall for this scam, scumbags !

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Not even dispatched 6 days after placing order.

Placed my first order on the 2nd Dec, shipping to the UK.

Intl shipping was advertised in multiple places on the website as free. It was not free. I was charged for shipping.

Shipping isn't updated until the 3rd. When going on to the update, there is no update: it hasn't dispatched.

Still by the 8th, there is no dispatch.

Am I still to believe this will reach me well in time by Christmas, as per the checkout window said? I have my doubts. This will be another parcel lost in the post no doubt.

Edit: 10 days in, still no tracking information. Nevala customer service got in touch to say it is in transit but have no intel beyond that.

Edit: 13 days later with 0 tracking available and much anxiety, the order did arrive. The “XS” sparkle sheer blue gloves I purchased look nothing like the photo and they hang off the wrist like a size L. Weirdly they came with a dress I did not ask for which concerns me - clearly they sent me a random matching XS dress when I tried to purchase XS gloves and both look super cheap and not like the photos. Waste of time. Do not recommend this company.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Very satisfied – everything was perfect

My shopping experience with Nevala was amazing. Ordering was simple, delivery was fast, and the dress fit perfectly straight out of the box. The emerald green color is stunning and the fabric barely wrinkles, which is a huge plus. Everything just felt easy and professional great service and beautiful quality. I’ll definitely be ordering again!

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality for the price!

The quality of Nevala’s dresses really surprised me. I ordered the Petra Maxi Dress for a wedding, and the fabric feels soft and premium nothing like fast fashion. The stitching and details are well done, and the color looks exactly like it did online. I got so many compliments! You can tell they put effort into their designs. Definitely recommend if you want stylish dresses without overpaying.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

I was hesitant at first, but everything went perfectly!

I’ll be honest I was a bit unsure about ordering from Nevala after reading a few mixed reviews online. But I’m so glad I gave it a try! My dress arrived beautifully packaged, right on time, and the fit is spot on. The fabric feels thick and luxurious, not cheap at all. I’m happy I didn’t let the negative reviews stop me my experience was completely positive!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

The perfect mix of comfort and style

I recently ordered a coat and a sweater from Nevala, and I couldn’t be happier. The sizing is spot on, the materials feel luxurious, and the colors are exactly as shown online. I also really appreciated the friendly customer service when I had a question about sizing. In short: beautiful clothes, great quality, and a brand I’ll definitely recommend to all my friends! 💖

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Modern, feminine, and effortlessly chic

What I love most about Nevala is that every piece feels like it was made just for me. The dresses are elegant yet easy to wear every day. I get so many compliments whenever I wear my favorite Nevala sweater! 🌿 You can tell there’s real attention to detail and quality it’s stylish, sustainable, and made to last. A classy brand without the crazy price tag.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Finally a brand that truly understands women!

I’m absolutely in love with Nevala! 😍 The quality of the fabrics is amazing my coat feels super soft and still looks brand new after weeks of wearing it. The fit of the pants is perfect; finally, clothes that look great and feel comfortable. Shipping was fast and everything came beautifully packaged. Nevala is now my go-to brand for stylish, comfy pieces!

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

A scam company

A scam company. Lures you in with FAKE PICTURES and your package never arrives. 100% stay away. Scumbags at their finest. I hate this company and that is very much out of character for me. But these bastards have no sense of human decency whatsoever. They will burn in hell for the crimes they committed against these innocent people.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Honestly So Impressed! 💕

I was a bit worried after seeing some bad reviews, but my experience with Nevala was honestly great! My dress and coat arrived on time, fit perfectly, and look amazing. The quality’s lovely for the price I’d definitely recommend them! 💖

October 25, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality

Clothing is coming from China but there advertising makes it seem it is a uk company. Dress arrived but looks nothing like the picture. Very poor quality. I bought it for a wedding. Seems like they have taken pictures from other companies for their advertising. When I looked up reviews there were a huge number of people with bad reviews. I am only giving a star because seems I cant.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Best dresses ever! 😍

My package came beautifully wrapped with a handwritten thank-you note. That little detail made it feel extra special xxx

July 12, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY. The item they sent is appalling quality, not like the photo, loose threads, not even any internal labels showing product info or brand name!?!? I have asked for a refund due to the defects and even though it is their company policy to give a full refund they are refusing. Worst company I have ever bought from.

June 20, 2025
Unprompted review

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