I have now ordered from Nevala three times and each time the experience has been good. The clothes are lovely quality and the colours always look just like the photos. Once the delivery took slightly... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered the Petra Maxi Dress for a wedding in Surrey last weekend. Honestly, the quality is brilliant for the price—it looks much more expensive than it is. just little long
I shop at Nevala for everything from everyday basics to special occasion outfits and the brand never lets me down. I have ordered tops jeans skirts and multiple dresses and every single piece is good... See more
DO NOT BUY
DO NOT BUY. The item they sent is appalling quality, not like the photo, loose threads, not even any internal labels showing product info or brand name!?!? I have asked for a refund due to the defects and even though it is their company policy to give a full refund they are refusing. Worst company I have ever bought from.
June 20, 2025
Unprompted review
DO NOT USE
Have waited 15 days for a dress that I paid nearly 50 pound for. Hasn't arrived and clearly won't arrive. Customer service not helpful. Wish I seen these reviews before ordering!!
June 12, 2025
Unprompted review
Great Customer service
Great Customer service. Were very helpful and easy with a return. Lovely dresses. 😍 and good quality
April 7, 2025
Unprompted review
Good quality dress, amazed.
Good quality dress, was skeptical at first when ordering as I was unsure of this brand. Delivery did take a while but arrived well. Did have a problem with one dress as I had ordered 2. One was not received as this issue was due to the courier at the time. Nevada customer service was quick on responding and giving me a refund for this issue. Will order with in future.
December 13, 2024
Unprompted review
Do not buy!!!
Do not buy! They falsely advertise their clothes and overcharge for cheap knockoff items. Then refuse to let you return and get your money back. Don’t make my mistake! I’m £50 out of pocket.
I have images that prove this!
November 7, 2024
Unprompted review
THANK YOU NEVALA 🥰
Absolutely love my new dress! It's elegant, comfortable, and just perfect. Thank you! 🥰👗
December 22, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.