I've just had a Harveys water softener supplied and fitted from North East water softeners. Chelsea came out to assess which unit I needed and Connan came out and fitted the unit. He explained to me h... See more
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Review summary
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Reviews shaping this summary
My order was dealt with immediately. I received a phone call from them clarifying our address as we moved earlier in the year and they were checking the details. We had a water softener from North Eas... See more
Just replacing my NE softener, after several years, with a newer model, smaller salt size and reminder to refill the salt. The fitter was great and very helpful….plus we had quite a stock of the lar... See more
I was very pleased with NE Water Softeners on a fast delivery for my new softener. While the first softener was faulty, overflowing the brine, they sent out a replacement straight away. I cannot com... See more
Company details
- Water Softening Equipment Supplier
- Plumber
- Water Damage Restoration Service
- Water Purification Company
- Water Treatment Supplier
About North East Water Softeners
Written by the company
NE Water Softeners are one of the UK's biggest online Water Softener supplier, offering the best water softening brand & models at the best prices online. Tackle London's water hardness - we deliver and install across the UK. Find our why we have such great customer reviews - visit our store online.
What is the Best Water Softener & Best Water Softener Brand?
We are exclusive Harvey Water Softener distributors - the UK’s best water softener and top searched water softener brand.
The Best Water Softener in the UK is the Harvey TwinTec S4 - it's the UK's number one selling water softener. Shop the Harvey TwinTec softener range including the Harvey TwinTec S4 here.
How Much is a Harvey Water Softener?
We offer the most competitive Harvey Water Softener price online, with water softener discount codes available for our Harvey twin tank non electric water softeners. Click below to get your discount code.The Best Water Softener Review
Find out the best water softener to buy with this best water softener review. BEST WATER SOFTENER REVIEWWhat is The Best Water Softener Company Near Me?
We offer one to one expert advice to help our customers find the right solution to their hard water problems. Remove hard water and limescale and experience the benefits of softened water in your home. With our expert advice and premium products - we deliver a quality service, designed to prevent limescale and eliminate hard water problems for good.Want to do More Research? Read our Water Softener Buyers Guide
WATER SOFTENER BUYERS GUIDEHave any Questions or Water Softener Issues?
Read our frequently asked questions and common water softener issues. WATER SOFTENER FAQSContact info
Queens Meadow Business Centre, TS25 5TG, Hartlepool, United Kingdom
- 01429 872 522
- sales@newatersofteners.co.uk
- newatersofteners.co.uk
4.6
Excellent
355 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very satisfied
Very satisfied, excellent service and help from NE team concerning a payment problem. Many thanks
February 22, 2024
Unprompted review
delivered in very good time
delivered in very good time , good price
great customer services team
February 21, 2024
Unprompted review
Very polite staff
Very polite staff, customer service is spot on, definitely recommend to you all, I purchased a Harvey’s softener from this company, so so much better than from Harvey’s themselves, so I extremely recommend purchasing Harveys softener from North East Water Softeners and not Harvey’s themselves
February 16, 2024
Unprompted review
Great service and speedy delivery
January 3, 2024
Unprompted review
Excellent service
Website was easy to use, staff were quick to answer questions online and my water softener arrived on time in good condition, and works perfectly.
November 25, 2023
Unprompted review
Great shop
The team of girls there highly responsive and quick to deal with any issues arising
Great prices too Have bought here last 3 years
February 12, 2024
Unprompted review
Brilliant water filters
Came on time, very helpful and friendly service nice to have pure water and cheaper than buying bottles
February 14, 2024
Unprompted review
Good price for the resin cleaner kit…
Good price for the resin cleaner kit which was sent quickly.
January 10, 2024
Unprompted review
Great service and a great price
Great service and a great price. Thanks.
February 14, 2024
Unprompted review
Very pleased
Water softener delivered promptly. Fitted by plumber about 3 weeks ago and working brilliantly. Can feel the difference and no more nasty water marks on the shower screen. Very pleased.
February 14, 2024
Unprompted review
TwinTec Series 4 Water Softener Purchase
A competitive water softener deal and good communication.
December 30, 2023
Unprompted review
Very happy with the excellent service…
Very happy with the excellent service from North East Water Softeners :)
February 9, 2024
Unprompted review
Great all round experience
Softener arrived on time, easy to install, works a treat. Customer Service excellent
November 10, 2023
Unprompted review
Excellent service
Excellent service, product and the recommended fitter was perfect
February 2, 2024
Unprompted review
Great tap
Great tap, thank you. Delivered to billing address rather than delivery address, but apart from that minor inconvenience, no problems. Thank you.
December 11, 2023
Unprompted review
High quality product and fantastic…
High quality product and fantastic customer service, the lady who called me back couldn’t have been more helpful
January 10, 2024
Unprompted review
The delivery was received quickly but…
The delivery was received quickly but omitted one of the filters I had ordered. This was quickly rectified following a phone call to the company together with an apology.
January 19, 2024
Unprompted review
Very good price for water treatment kit…
Very good price for water treatment kit which was sent quickly.
January 18, 2024
Unprompted review
Connan came to install the water…
Connan came to install the water softener today. Itwas a challenging job as space was tight where we wanted it, but Connan worked his magic and did such an amazing and neat plumbing job. He was kind polite and professional and took time to run through everything and kindly helped us load the app. We would highly recommend him and harvey water softeners.
February 2, 2024
Unprompted review
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