1st Call Services Reviews 

125
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Thank you so much David and your lovely assistant Bue. You sorted out my boiler problem promptly and with great knowledge and kindly had a look and advised me of my dodgy bath taps. I will definitel... See more

Rated 5 out of 5 stars

1st Call Services were excellent when they installed our new boiler. From the initial consultation with David we knew we had chosen the right Company. They were very tidy workers and treated our hous... See more

Rated 5 out of 5 stars

Had a back boiler in fireplace that was replaced with a new Worcester Bosch and moved to loft so lots of work to do there. The whole experience was stress free , very competitive price with a 7 year... See more

Rated 5 out of 5 stars

David @ 1st Call Services just fitted a Worcester Bosch 32cdi compact boiler, fantastic quite boiler. David PRICED MATCHED on line companies, so great value, with the added bonus of him being the loca... See more

Company details

  1. Boiler and Heating Service

Written by the company

A warm welcome to 1st Call Services. We are a family owned business that has proudly been serving our customers in the Essex area for over 20 years. Although we offer a wide range of plumbing services, our core business is in the installation and replacement of Gas Boilers. We are now offering up to a 10 year no quibble parts and labour guarantee. We can also offer finance in the form of either: buy now pay later, interest free credit or a loan. We install, service and repair a wide range of boiler makes. We do however prefer to install Worcester Bosch boilers. We believe that only Worcester Bosch have the quality and service that we want for our customers. We have been the go to company for Worcester Bosch boilers in the SS poscode area for over 17 years and are PLATINUM level accredited installers for them. Our commitment is to provide all of our customers with a high level of service, whilst providing the best and most efficient solution for their needs, home, budget and the environment. We pride ourselves on the high level of recommendations and feedback that we receive from our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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4.9

All reviews

(125)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

1st Call Services replaced our boiler …

1st Call Services replaced our boiler and radiators two years ago and we have been delighted with the work that David and his team did. David gave us an honest quotation which we accepted and we felt very comfortable with them working in the house and they did a very neat and tidy job. They explained everything as they went along and left us with a great heating system that has performed beautifully. The saving in gas compared with our old boiler means that our monthly gas usage has dropped considerably saving money.
I have recommended 1st Call to my family and would not hesitate to recommend them to anyone

February 3, 2018
Unprompted review
Rated 5 out of 5 stars

The best company

The best company. Came round explained everything that was going to be done. Told me who would be working at my home. Polite, hard working bunch of guys. Would highly recommend them.

February 3, 2018
Unprompted review
Rated 5 out of 5 stars

Our boiler was replaced by this company …

Our boiler was replaced by this company 6 years ago, and we have had a trouble free service from our Bosch boiler so far. We always have our boiler serviced once a year by this company and they efficiently replace and clean whatever is needed for a fee which is well worth considering!
Another point was that we had our boiler moved from one side of our house to the other which was all done with the least upheaval.
Valerie (Hadleigh)

January 31, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish and …

Fantastic from start to finish and every service since! They were clear, on time, tidy, helpful and did exactly what they said they would do! Their service each year is fantastic and Ive recommended them to a friend who also was very happy with their service! Wouldn’t hesitate to recommend them to any of my customers, and as a painter and decorator, I do get asked if I know other trades. Happy to use them for all boiler and plumbing related issues!

January 29, 2018
Unprompted review
Rated 5 out of 5 stars

1stcall Services fantastic

1st call Services first fitted the boiler 2 years ago when the old one broke down and went the extra mile to help us understand what boiler to replace with. They have since performed the annual review each year and I'll be calling them for all our boiler needs.

January 29, 2018
Unprompted review
Rated 5 out of 5 stars

Used 1stcall Services

Used 1stcall Services for a Bosch boiler installation,spoke with David,agreed the price and arranged fitting.Removal of old boiler and fitting of new one carried out by David and all I can say is that it was carried out in an organised and efficient manner,no mess, boxes,old boiler etc taken away,new boiler fitted without any problem,even arranged first annual service which has now been carried out.All in all a first class and professional company

January 28, 2018
Unprompted review
Rated 5 out of 5 stars

David and his team were great

David and his team were great from providing the initial quote through to the installation. Completed moving a new boiler from downstairs bathroom to upstairs within a day and were very tidy

January 28, 2018
Unprompted review
Rated 5 out of 5 stars

Good

Good, reliable, reasonably priced company. Definitely recommend.

January 27, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from David, heating wasn’t working and he could hear the worry in my voice and was straight round to sort the problem out. Would highly recommend 1st Call Services

January 27, 2018
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. David was a great help from the very start answering lots of questions helping us decide what boiler would be best. A very long warranty and finance if needed, I’ve recommended a couple of times since the install.

January 27, 2018
Unprompted review
Rated 5 out of 5 stars

Top notch boiler technician and service team!

David and his team installed a new boiler system for our family in Leigh-on-Sea in the summer of 2015, and the quality of the service we received stays with us to this day. David was polite, patient and professional every step of the way, from guiding us through the options, to fitting the appliance and familiarising us with the settings. The job was completed so quickly and well that we have not had any cause to enlist David's services since, but we are planning some structural improvements to our home this year, and will definitely be giving him a call.

January 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Very helpful and have advised me on a few matters even out of work hours... very accommodating and friendly. Highly professional and knowledgable. Thoroughly recommend them.

January 27, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended Company

1st Call Services were excellent when they installed our new boiler. From the initial consultation with David we knew we had chosen the right Company. They were very tidy workers and treated our house with respect. They even removed a pipe from our old boiler which another Company refused to do as they said it contained asbestos. All work was completed to a very high standard and we have had no problems. We have the boiler serviced by them every year and, again, this is always trouble free.
Highly recommended.

January 27, 2018
Unprompted review

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