Newbury 4x4 Centre Ltd Reviews 

165
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic customer service and level of knowledge of the vehicles. Always go the extra mile to help. Nigel Belcher

Company replied

Rated 5 out of 5 stars

Have used Newbury 4x4 servicing for my Range Rover Sport for many years as found them trustworthy, extremely helpful including emergency repairs scheduling and good value for money ! Very pleasant to... See more

Company replied

Rated 5 out of 5 stars

I've used them for nearly 30 years. They've forgotten more about Landies than anyone else knows. They wield some sort of magic that keeps my antediluvian Rangie P38 safe, legal and going/stopping. And... See more

Rated 5 out of 5 stars

Service carries out and brake disc problem identified. Was fully informed of work required and cost. All work finished promptly within the day. I can thoroughly recommend Newbury 4 x 4 particularly if... See more

Company replied

Company details

  1. Car Repair and Maintenance
  2. Air Conditioning Repair Service

Written by the company

We are an independent Land Rover & Range Rover service & repair specialist in the heart of Berkshire which was established in 1981.


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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No recent history of asking for reviews

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4.9

All reviews

(165)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Can't recommend these guys enough

Can't recommend these guys enough. My Dad has been using them for many years on various Discovery's. I've since got the Land Rover bug and have trusted them with mine. Always happy to give proper honest advice, rather than just take your money. Wouldn't go anywhere else.

July 23, 2024
Unprompted review
Newbury 4x4 Centre Ltd logo

Reply from Newbury 4x4 Centre Ltd

Thank you Dan, that's very kind!

Rated 5 out of 5 stars

Brilliant service

Brilliant service - As always! Just had a small problem quickly corrected but the guys checked and saw a couple of upcoming issues. They are just so 'on the ball'! Very highly recommended :-)

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Been using Newbury 4x4 since the late…

Been using Newbury 4x4 since the late 90's when I had a P reg Discovery.. They were in Newbury then. Nice to find many familiar faces still with them. Always helpful and honest about what they do by means of servicing our vehicle. When I had other brands of car, i went to the brand's local dealer. As soon as I bought my new 2019 Discovery 5 , I returned to Newbury 4x4. No regrets.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, good communication and transparent with issues and prices.

June 12, 2024
Unprompted review
Newbury 4x4 Centre Ltd logo

Reply from Newbury 4x4 Centre Ltd

Thank you for your kind review!

Rated 5 out of 5 stars

Exceptional Service

As ever the team at Newbury 4x4 were fantastic, they really know their stuff and nothing, it seems is too tough for them! I have used them for well over 20 years and have NEVER had a less than excellent experience, couldn't recommend them highly enough.

June 3, 2024
Unprompted review
Newbury 4x4 Centre Ltd logo

Reply from Newbury 4x4 Centre Ltd

Thank you Dave, very kind of you!

Rated 2 out of 5 stars

Work carried out failed within 6months

Work carried out failed within 6months, investigation of fix was going to be charged for. excuses made about corrosion. Why was fix made taking 4weeks and costing £1500 could avoided fixing the Range Rover. Beware this garage not giving you the option not to fix a problem so that you also have to return

May 1, 2024
Unprompted review
Newbury 4x4 Centre Ltd logo

Reply from Newbury 4x4 Centre Ltd

Dear Sara.
I'm sorry to hear you are dissatisfied with the service provided & I would be happy to discuss in person with you your issues, if so please call me on 01635 32028 & ask for Jason. Just to clarify your vehicle was dropped off as a breakdown on 25/07/23 & repaired on 31/08/23 as the parts required were on back order with JLR. After we had removed the leaking pipes we advised you that we had found further issues with corrosion in the component that the pipes fit into, Because this part was so costly we gave you the option of fitting the new pipes with or without the second component to see if it would would be ok or not. After completing the work & road testing we found no more leaking. But we did pre warn you on your invoice about the additional corrosion & that it could cause a leak at some point.
You called us late April this year to say there was a leaked picked up on your MOT test & we booked you in for 07/05/24 for investigation (which you did not turn up for). You may of misunderstood us regarding charging you for diagnosing, as what we said was, you would only get charged if it was not related to the original repair. If however it was leaking from the corroded component we advised or a different component then you would get charged. If however it's deemed to be our fault we would repair it FOC.
Kind regards Jason

Rated 5 out of 5 stars

Professional | Friendly | Honest

Professional, personable, friendly, honest, organised…. The list of superlatives could go on. I’ve been using Newbury 4x4 for my Defender since buying it and I would not consider anywhere else to look after it! Newbury 4x4 are one of those garages that you just feel completely looked after from start to finish. Their prices are always fair and the service is second to none! Why go anywhere else? I think it’s worth buying a 4x4 just to use these guys!!

May 10, 2024
Unprompted review
Newbury 4x4 Centre Ltd logo

Reply from Newbury 4x4 Centre Ltd

Many thanks Cary for the review

Rated 5 out of 5 stars

Highly Recommended

Works carried out on time and at a fair price - as ever. Real Land Rover experts who get it right first time. Highly recommended

May 3, 2024
Unprompted review
Newbury 4x4 Centre Ltd logo

Reply from Newbury 4x4 Centre Ltd

Thank you for leaving a kind review, we really appreciate it

Rated 5 out of 5 stars

Five star service and five star work =…

Five star service and five star work = five stars!
All work completed as planned and excellent, much appreciated advice given.

May 2, 2024
Unprompted review
Newbury 4x4 Centre Ltd logo

Reply from Newbury 4x4 Centre Ltd

Thank you Roger for leaving a kind review

Rated 5 out of 5 stars

Excellent service as always and…

Excellent service as always and reasonably priced. New pads all round and front discs, OEM equipment without the excessive JLR labour costs

May 3, 2024
Unprompted review
Newbury 4x4 Centre Ltd logo

Reply from Newbury 4x4 Centre Ltd

Thank you Jason for leaving a review

Rated 5 out of 5 stars

Car fixed same day

My car developed an issue on the way to work. As I was close by Newbury 4x4, I dropped it round for inspection. They identified the problem, ordered the part and found time to fix it for me the same day!
Always excellent service at Newbury 4x4!

May 6, 2024
Unprompted review
Newbury 4x4 Centre Ltd logo

Reply from Newbury 4x4 Centre Ltd

Thank you for the review, glad we could get you back on the road quickly

Rated 5 out of 5 stars

Exceptional.

Have used Newbury 4x4 several times and I wouldn’t use anyone else! Quality of workmanship, experience and technical knowledge second to none! The best around

April 23, 2024
Unprompted review
Newbury 4x4 Centre Ltd logo

Reply from Newbury 4x4 Centre Ltd

Many thanks for the review, it is really appreciated.

Rated 5 out of 5 stars

Specialist business excellence

I've just had my Land Rover serviced by Newbury 4X4 Centre, and more importantly, had an intermittent fault on the air inlet side found and fixed by them prior to a trip to Scotland. They have previously done some work on my vehicle shortly after I bought it last year.
Its been a real pleasure having them do this work for me - they have been thorough, attentive and done everything required.
Because they specialise in this type of vehicle, they almost know what is wrong before looking! And they carry comprehensive stocks of the parts they know are likely to be required.
They know their stuff, do what they say they will do when they say they will do it, and are the perfect antidote to using main dealers.

April 5, 2024
Unprompted review
Newbury 4x4 Centre Ltd logo

Reply from Newbury 4x4 Centre Ltd

Many thanks Ian for the review, it is really appreciated

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