Many thanks to Pete for his patience in working with me to get exactly what I wanted & correct size bangle over several months. Item itself looked and felt quality, much better than similar high stree... See more
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See what reviewers are saying
Do not think twice about ordering from this company, Pete & Chris provided amazing and responsive customer service on all levels they allowed me to send my silver bangle which I love to ensure... See more
A bit frustrated initially because of no one picking up my phone calls, however once I got the attention of Pete by email, he was very quick at responding and did a great job making me a bespoke gold... See more
Good attentive customer service assistance. Professional advice and support with purchase. Bought for new born granddaughter a bangle for when she is a big girl. Purchased similar before but this tim... See more
Company details
Written by the company
NEWBURY'S the Family Jewellers, Specialists in luxury solid Gold Bangles, Platinum Bangles, Eternity Rings, Wedding Rings and much more
Contact info
Lions Farm, B69, Oldbury, United Kingdom
- 01212881654
- sales@newburys.co.uk
- newburys.co.uk
Good attentive customer service…
Good attentive customer service assistance. Professional advice and support with purchase. Bought for new born granddaughter a bangle for when she is a big girl. Purchased similar before but this time engraved very pleased with everything thank you
February 21, 2024
The delivery arrived on time &…
The delivery arrived on time & outstanding quality of the signet ring
January 26, 2024
Amazing service and communication
Amazing service and communication. Even re sized my bangle for me free of charge and made the whole process smooth and simple. Exactly as described and great quality
December 28, 2023
Gold bangle delight
Excellent service and accuracy of shipping times. Product is high quality and beautiful. Would certainly use Newburys Online again.
January 8, 2024
Yes when talk to them by email they got straight back to me and solved problem
Yes when talk to them by email they got st
January 5, 2024
Order cancelled with no explanation
Ordered and paid for 2 items. Soon afterwards they cancelled my order. No explanation of why and no apology. My credit card has been refunded so I haven't suffered any loss but the lack of communication is poor. They then send their automated emails asking for a review so here it is.
December 10, 2023
Reply from Newbury's the Jewellers
Thank you for your review, we ran into a tech issue with our site where it seems it took over 24 hours to update, unfortunately when you ordered we had already cancelled making the filled bangles but we do apologise to everyone that was affected at that moment and acted quickly to get this glitch fixed and replied to everyone who had contacted us about this
Excellent customer service
Excellent customer service. From start to finish 5* thank you very much. Very pleased with bracelet
December 20, 2023
Can’t get enough…
Can’t get enough…
I can’t get enough of their jewelry, especially the solid platinum and gold bangles. It is absolutely beautiful jewelry!
October 20, 2023
Absolutely fabulous- again!
Absolutely fabulous- again!
Have bought from Newburys online several times now. Pete’s communication and help invaluable.
Product quality outstanding.
We will definitely shop here again.
Thanks
July 27, 2023
Reply from Newbury's the Jewellers
Thank you so much Rose for taking the time to review us, if you ever need help with your orders just let us know and we'll take care of them for you
Best wishes
Newbury's
I’ve been looking for a solid gold…
I’ve been looking for a solid gold slave bangle for a couple of years. The fact that you can choose between widths, diameters and weight is a brilliant idea. You get exactly what you ordered. Fast, efficient service too.
January 7, 2023
Reply from Newbury's the Jewellers
Thank you so much Diane for taking the time to leave us feedback we really appreciate this, just contact us in the future if you ever need anything doing to the bangle and we'll be happy to sort it for you...Happy New Year
She's very pleased
A bit frustrated initially because of no one picking up my phone calls, however once I got the attention of Pete by email, he was very quick at responding and did a great job making me a bespoke gold bangle to match the silver one I had given my wife years ago. I mailed him the silver bangle which he used to shape the oval gold bangle. Even polished the silver before sending both to us. She's very pleased.
December 21, 2022
Great range of rings
Great range of rings, I was a bit disappointed that I was not told that the item had to go away to be assayed but once I realised that no problems.
December 1, 2022
The item was despatched within the time…
The item was despatched within the time stated at point of order and was sent by recorded delivery. The gold bangle I bought as a present is fine but a little sharp on the edges - perhaps a little more care with design would make items more tactile and therefore desirable
December 7, 2022
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