I have been with New Gen Pharmacy for around 6 months and lost almost 5 stone on GLP-1, from someone who has suffered with eating disorders, body dismorphia and lack of confidence I can honestly say i... See more
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I had such a positive experience with Nadia and felt compelled to leave a review. As I’m just starting my weight loss journey, I was quite unsure about where to begin, but she made the whole proce... See more
I visited the pharmacy today and the staffs were happy to help me a special service from Amina, you're amazing!! Honestly I came for checking prices I ended up buy the product. Keep up the good work.... See more
Exceptional service from staff really happy with my pharmacy they request for me medications from my GP I dont even have to call my GP anymore - and they deliver it to me the next day. They offered to... See more
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Company details
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Your trusted Online Pharmacy. Delivering to You. Get Medication and Range of Other Products at Newgen Pharmacy. Online Prescription Ordering. Consult our Pharmacist Today. Nominate Us.
Contact info
Unit 4, 245 High Street, E15 2LS, London, United Kingdom
- 02045995647
- info@newgenpharmacy.co.uk
- newgenpharmacy.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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Friendly and knowledgeable staff who…
Friendly and knowledgeable staff who always take the time to explain medications clearly and offer helpful advice.
Efficient service with quick prescription handling, making every visit smooth and reassuring.
Excellent service amazing staff
It was a great experience with Newgen …
It was a great experience with Newgen pharmacy and got my order on next day.. Highly recommended✨
Supportive Staff
They are very cooperative how to know…
They are very cooperative how to know how to deal with customers
Great service
I visited the pharmacy today and the staffs were happy to help me a special service from Amina, you're amazing!! Honestly I came for checking prices I ended up buy the product. Keep up the good work.
I had such a positive experience with…Nadia
I had such a positive experience with Nadia and felt compelled to leave a review. As I’m just starting my weight loss journey, I was quite unsure about where to begin, but she made the whole process feel clear, manageable, and far less overwhelming.
Nadia was incredibly informative and took the time to walk me through everything in a way that was easy to understand. She answered all of my questions with patience and care, and I never once felt rushed.
What really stood out was her kindness she even stayed behind after work to make sure I felt comfortable and supported before leaving. That level of thoughtfulness is truly rare and meant a great deal to me.
She has also been so helpful to my mum, which makes the experience even more meaningful for us both. It’s clear that Nadia genuinely cares about the people she helps.
I’m very grateful to be starting this journey with her support and would highly recommend her to anyone looking for professional, kind, and dedicated care.
I had a great experience with Newgen…
I had a great experience with Newgen Pharmacy.
The treatment process was smooth, and the support from the team was excellent throughout.
I’ve had very positive results, including weight loss, and I feel much happier and more confident now.
Communication was always clear and professional, which made the whole experience stress-free.
I’m really pleased with the service and would happily recommend Newgen Pharmacy.
I have been with New Gen Pharmacy for…
I have been with New Gen Pharmacy for around 6 months and lost almost 5 stone on GLP-1, from someone who has suffered with eating disorders, body dismorphia and lack of confidence I can honestly say it has changed my life. The team are great, fast delivery and unmatched support!

Reply from Newgen Pharmacy
Worlds best ever 👍
One of the best pharmacy I got medicine from sometimes they deliver same day elsewise next day you get your medicine at your doorstep next day amazing staff and customer service is so good

Reply from Newgen Pharmacy
Very satisfied with my experience
Very satisfied with my experience. The pharmacists are knowledgeable and polite. They take time to explain everything clearly, which makes me feel confident about my prescriptions. Great service and clean environment.

Reply from Newgen Pharmacy
Very helpful with my prescriptions and…
Very helpful with my prescriptions and always on time. Great service 💯.

Reply from Newgen Pharmacy
I used NewGen quite Few times
I used NewGen quite Few times. The staff are very friendly professional. They were able to answer all my questions and and give advise for what i needed.

Reply from Newgen Pharmacy
Absolutely excellent customer service and…
Absolutely exceptional customer service and help. Professional, polite and outstanding highly recommend.

Reply from Newgen Pharmacy
Avoid this business. Terrible!
I rarely have time to write reviews of random businesses, but had to make an exception here. Whatever this place is, it is NOT a pharmacy. The staff are extremely rude, and racist. They behave bizarrely. First time I entered this “pharmacy” was to buy a standard over the counter medication that anyone can just walk in and buy instantly from Boots and other normal pharmacies. They literally interrogated me and their manner was utterly bizarre. On top of that the “pharmacist” refused to even confirm the actual price of the medication and just shoved a card machine in my face. When I queried the price (she charged £10.99 for a £3.99 medication) only then did she admit she was charging me the wrong price. She said, “oh sorry, I thought this was a different product.” She then charged me the correct price. That was six weeks ago. Today my GP had advised me to take this OTC medication again and told me to just go get it from a pharmacist and that I didn’t need a prescription. So I somewhat reluctantly returned to this “pharmacy” to buy my medication. Today the woman flat out refused to sell me the medication. She was unfriendly and vile. She glared at me and said “you’ve been in here before. You can’t take this again.” I mentioned this experience to one of my neighbours who reported similarly awful experiences at this place and who said that having observed the way they treated him compared to the way they treated a white person, he’s convinced they are racists. Sadly, I have to agree. Avoid this place like the plague and just go to Boots. Their website says they sell some kind of weight loss meds apparently as well. I wouldn’t trust them as far as I can throw them. If you require weight loss meds I’d recommend just going to your GP or to a reputable pharmacist like Boots.

Reply from Newgen Pharmacy
Great service
Great service! Dr. Naeen is an excellent doctor, and the entire staff is very efficient! I'm very satisfied with the service and the super fast delivery! I recommend Newgrn Pharmacy!

Reply from Newgen Pharmacy
Great pharmacy
Great pharmacy, everyone is always very helpful and polite, my medication was instantly delivered. I can highly recommend!

Reply from Newgen Pharmacy
Great experience
Great experience, great staff and fast delivery. Helped me with Thyroid medication as i had issues with previous pharmacy. Quick delivery, can not complain.

Reply from Newgen Pharmacy
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