I have been with New Gen Pharmacy for around 6 months and lost almost 5 stone on GLP-1, from someone who has suffered with eating disorders, body dismorphia and lack of confidence I can honestly say i... See more
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I had such a positive experience with Nadia and felt compelled to leave a review. As I’m just starting my weight loss journey, I was quite unsure about where to begin, but she made the whole proce... See more
I visited the pharmacy today and the staffs were happy to help me a special service from Amina, you're amazing!! Honestly I came for checking prices I ended up buy the product. Keep up the good work.... See more
Exceptional service from staff really happy with my pharmacy they request for me medications from my GP I dont even have to call my GP anymore - and they deliver it to me the next day. They offered to... See more
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Company details
Written by the company
Your trusted Online Pharmacy. Delivering to You. Get Medication and Range of Other Products at Newgen Pharmacy. Online Prescription Ordering. Consult our Pharmacist Today. Nominate Us.
Contact info
Unit 4, 245 High Street, E15 2LS, London, United Kingdom
- 02045995647
- info@newgenpharmacy.co.uk
- newgenpharmacy.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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Exceptional service from staff really…
Exceptional service from staff really happy with my pharmacy they request for me medications from my GP I dont even have to call my GP anymore - and they deliver it to me the next day. They offered to switch my medications to dosette boxes which made it easier for me now I don't forget to take my medicine. Truly happy

Reply from Newgen Pharmacy
Pharmacy staff deserve a pay rise!!
Pharmacy staff deserve a pay rise!!! They go above and beyond, really happy with the service, recommended to all my friends!

Reply from Newgen Pharmacy
The staff are really nice and care for…
The staff are really nice and care for me they are very patient driven - I had missed my dose as I was away from home and called them they responded with care - the pharmacist issued an emergency supply and in a few minutes I got a call from the driver coming to deliver my medicine. Excellent service from them very exceptional

Reply from Newgen Pharmacy
Amazing service and support
Amazing service and support! Not only were the prices great, but I also got helpful counselling and lifestyle advice alongside my Mounjaro treatment. I’ve lost a lot of weight and feel healthier than ever. They even guided me on how to use the pen properly, which made things so easy. Truly a company that cares — highly recommend!

Reply from Newgen Pharmacy
Game changer
Newgen Primacy provides excellent customer service. The team provide you with all the support you need with your weight loss journey on Mounjaro. It has been a life-changing tool for me! I'm so proud of the person I have become since my journey with Mounjaro.
Excellent service
I've been using Newgen Pharmacy for my weight loss treatment for 6 months. They have excellent communication and deliveries are always on time. Dr Aslam is so helpful with his advice and consultations.
Excellent service, would definitely recommend ⭐️⭐️⭐️⭐️⭐️

Reply from Newgen Pharmacy
Just ordered my medicine needed it…
Just ordered my medicine needed it urgently they delivered it same day amazing team excellent work ethics.Highly recommend

Reply from Newgen Pharmacy
Excellent Weight Loss Support
NewGen Weight Loss Treatment is amazing, i feel happier, lighter. Their doctors are so friendly. I soo soo soo recommend.

Reply from Newgen Pharmacy
Efficient Staff always get medicine…
Efficient Staff always get medicine delivered on time perfectly packed.
Beyond dream experience of…
Beyond dream experience of communication professionalism and care about customer . Best pharmacy ever
Prompt delivery
Prompt delivery! Ordered via Healthera app and received by repeat prescription the next day.
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