Pablo: Honest,commination skills brilliant. Relax but not forceful, making the situation feeling wonderful and awesome to put oneself forward. It's new to me and everyone,he is a great asset to the... See more
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Paulo is such an incredible accommodating man. My daughter Grace was scheduled for a photo shoot and something came up that made her to miss it. Grace has been effortlessly rescheduled to have the ph... See more
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Not long come off the phone to Paolo arranging my induction. He sounds like a great guy - really chatty, bubbly and down to earth. He’s made the whole application process easy, relaxed and enjoyable s... See more
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We had a wonderful experience with Paulo at the photo studio! My daughter recently had a session there, and from start to finish, Paulo made it truly special. He was warm, professional, and incredibl... See more
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Company details
Written by the company
We proudly stand as the leading support service in the UK, offering comprehensive assistance to those with aspirations in the modelling and entertainment industries. We serve as the premier resource for individuals eager to embark on their journey but unsure of how to take the first step. In addition to our ongoing guidance, we provide practical support to help you evaluate your potential in modelling or entertainment and can aid in crafting your own professional portfolio.
Contact info
Mirror Works 12 Marshgate Lane, E15 2NH, London, United Kingdom
- 02039258739
- customer-services@newlooktalent.co.uk
- newlooktalent.co.uk
4.7
Excellent
422 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Photo shoot, sophie Benson
I have to say from the moment Paulo started the conversation he made me feel very welcome and he was very polite, he was super friendly and explained everything to me in great detail, he has a great personality aswell, we look forward to coming for the photo shoot in September, thankyou again , we look forward to meeting you 😊
August 20, 2025
Unprompted review
Reply from New Look Talent
Thank you so much for your kind words! We’re delighted to hear that Paulo made you feel welcome and comfortable while guiding you through everything. He really does have a gift for putting people at ease!
We’re just as excited as you are for your shoot in September and can’t wait to welcome you to the studio. It’s going to be a fantastic experience.
Just phoned out the blue after my son…
Just phoned out the blue after my son first enqured over a year ago!!
Asked for bank details!!!
BYE!!! See you never!
August 19, 2025
Unprompted review
Reply from New Look Talent
We’d like to clarify that as part of our booking process we ask for a refundable booking deposit, which is securely taken over the phone. This is an industry-standard practice across professional studios to ensure attendance.
The deposit is fully refunded after your shoot, and we also provide alternative secure payment methods so clients always have options.
We only ever contact individuals who have previously enquired with us, even if that enquiry was some time ago. If you’d prefer not to be contacted in the future, we can remove your details from our records.
Thank you,
The NewLook Talent Team
LOVE YOURSELF
For me, speaking to Paulo was a hard conversation to have but an easy one at the same time.
I am long legged and short in body, blonde hair blue eyes, however suffer from severe mental ill health. As a single mom, it involves me making sacrifices so ive never actually done anything ive personally wanted to do.
Modelling is something i practise at my church.... alone. I hate mirrors.
Paulo was very good to me, explained everything to the last detail, however i live on UC so i knew i couldnt take yet another amazing opportunity. He was very kind, spoke quickly, eased the unsettlement with "we have a branch in Manchester" talked me through what would happen (hair n makeup supplied), what id need (4 outfits)etc. Passed no judgement on mental state.
I had no choice but to pass, whilst in tears.
Ive given Paulo 5* based on how he treated me over the phone. Thank you Paulo. Thank you for your compliment on my sent selfie too.
August 13, 2025
Unprompted review
Reply from New Look Talent
Thank you so much for sharing such a heartfelt review. We truly admire your honesty and courage in opening up about your journey, and we’re so glad that Paulo was able to make you feel heard, respected, and at ease. He, and our whole team, believe that kindness and understanding should always be at the heart of what we do.
Even though you decided not to go ahead this time, we hope you continue to nurture your passion for modelling in your own way — it’s clear you have the strength and creativity to shine. Please know that the door will always remain open should you ever wish to explore the opportunity in the future.
Paulo was fantastic in explaining how…
Paulo was fantastic in explaining how everything works and very helpful made me feel very comfortable about going to the studio
August 12, 2025
Unprompted review
Reply from New Look Talent
We’re so pleased to hear Paulo made you feel comfortable and fully informed about the process. Our goal is to ensure every client feels confident and at ease before visiting the studio, so it’s wonderful to know he achieved that for you.
Paulo was very informative
Paulo was very informative, helpful and friendly when explaining all I needed to know. He had a good chat with me about the shoot and what to do and bring and we planned the type of work it could lead too.
August 13, 2025
Unprompted review
Reply from New Look Talent
Thank you so much for your kind words! We’re delighted to hear that Paulo was able to answer your questions and give you a clear picture of the shoot and the opportunities it could lead to. We always aim to make the process informative and supportive, so it’s great to know you felt comfortable and well-prepared.
I spoke to paulo Garcia and he talked…
I spoke to paulo Garcia and he talked me through everything he was amazing he had made me feel at ease with the whole process he was very nice he told me everything what to expect on the day I can’t wait now and get my daughter started on her modeling journey thank you again paulo I appreciate it
August 12, 2025
Unprompted review
Reply from New Look Talent
Thank you so much for your lovely feedback! We’re delighted to hear that Paulo made you feel at ease and explained everything clearly. It’s wonderful that you’re feeling excited about your daughter’s modelling journey — we can’t wait to welcome you both to the studio soon!
Excellent customer service
Spoke to Paulo this afternoon. Very pleasant gentleman who explained everything to me patiently and also booked me in for the weekend. Great guy to talk to with great oratory skills and having a calm and patient demeanour.
August 12, 2025
Unprompted review
Reply from New Look Talent
Thank you for your kind words! We’re so pleased to hear Paulo made the process clear and enjoyable, and that his calm and patient approach helped you feel comfortable. We look forward to welcoming you this weekend!
I spoke with Paulo today and he was…
I spoke with Paulo today and he was very helpful ,as I already have support from uk models there was no need for the service however he still gave me some agencies to look out for which I’m very grateful for .
August 12, 2025
Unprompted review
Reply from New Look Talent
Thank you for sharing your experience! We’re glad to hear Paulo was helpful and offered guidance, even though you already have support in place. We wish you the very best in your journey and hope the agency recommendations serve you well.
Very good positive experience
Spoke with Paulo this morning regards my daughter. Explained everything very well and in full answered all my questions. Booked us into the Camden studio for next week.
Sent an information pack and explained the whole process of the day. Even took the time to speak with sky and saw her as a person not just another way of making money.
August 11, 2025
Unprompted review
Reply from New Look Talent
Thank you for your thoughtful feedback! We’re so pleased to hear Paulo took the time to explain everything clearly and made the experience personal for you and Sky. Treating every individual with care and respect is at the heart of what we do, and it’s wonderful to know that came across. We look forward to welcoming you both to the Camden studio next week!
Trust Paulo
I had an absolutely fantastic experience with Paulo, and I can’t recommend him highly enough! From the moment he reached out about the modelling shoot, Paulo was incredibly persistent and dedicated in guiding me through the entire application process. He went above and beyond to ensure I had all the information I needed, answering every question with patience and clarity. His professionalism, enthusiasm, and genuine care made what could have been a daunting process feel seamless and exciting. Paulo’s attention to detail and commitment to helping me succeed truly stood out. If you’re looking for someone reliable and supportive, Paulo is the person to trust! Thank you for making this such a positive experience!
August 11, 2025
Unprompted review
Reply from New Look Talent
Thank you so much for such a wonderful review! We’re thrilled to hear how much Paulo’s dedication, professionalism, and genuine care meant to you. It’s fantastic that he was able to make the whole process smooth, exciting, and informative. We’re so glad your experience was such a positive one, and we wish you every success as you move forward in your modelling journey!
Lovely guy
Lovely guy. Explained everything thoroughly. Talked about his family made me feel more comfortable. Was like talking to family about a new experience not rushed through. And was interested in my daughter didn't see her as a number
August 8, 2025
Unprompted review
Reply from New Look Talent
Thank you for your lovely words! We’re so pleased to hear Paulo made you feel comfortable and took the time to connect on a personal level. It’s wonderful that you felt listened to and that your daughter was seen as an individual — that’s exactly the experience we aim to provide. We wish you both the very best on this exciting journey!
My experience
Paulo explained clearly about the day and the customer service was great. Looking forward to it
August 8, 2025
Unprompted review
Reply from New Look Talent
Thank you for your feedback! We’re pleased to hear Paulo explained everything clearly and that you had a great experience with our customer service. Wishing you all the best moving forward!
Looking forward to my experience
Looking forward to my experience! Paulo was very enthusiastic which was great! And having explained the process very thoroughly!
August 7, 2025
Unprompted review
Reply from New Look Talent
Thank you for your lovely feedback! We’re glad Paulo’s enthusiasm and thorough explanations have you feeling excited. Wishing you all the best for your upcoming experience!
Modeling Shoot
Paulo was very helpful and friendly on the phone and explained everything clearly in great detail. Looking forward to attending.
August 4, 2025
Unprompted review
Reply from New Look Talent
Thank you for your kind words! We’re glad Paulo was helpful and clear in explaining everything. Wishing you all the best as you move forward!
Paulo explained to both me and my dad…
Paulo explained to both me and my dad on what to expect on the day and was explained on what to expect after.
August 6, 2025
Unprompted review
Reply from New Look Talent
Thank you for your kind words! We’re so pleased to hear Paulo was helpful, friendly, and explained everything clearly. Wishing you all the best as you move forward!
I spoke to Conner
I spoke to Conner. He was amazing. He answered any questions I had and went through step by step about what to expect when I arrive for the photo shoot. He made me laugh and addressed any concerns or worries I had. Thank you Conner
August 4, 2025
Unprompted review
Reply from New Look Talent
Thank you so much for your lovely feedback! We’re delighted to hear that Conner was able to answer your questions, ease your concerns, and make you feel comfortable — with a few laughs along the way too! We’re excited for you and wish you all the best for your photoshoot and beyond.
I had an awesome time talking to Paolo
I had an awesome time talking to Paolo. His explanations are very clear . He sound like a very down to earth kind of guy.
August 1, 2025
Unprompted review
Reply from New Look Talent
Thank you so much for your lovely words! We’re really glad you enjoyed speaking with Paulo — he’s a great communicator and always keeps things real and approachable. It’s fantastic to hear his explanations came across clearly.
Wishing you all the best on your journey ahead!
Clear and thorough
Paulo, was very friendly and explained the process in detail. Ensured that I was comfortable with the process and that I clearly understand what the next steps were and what to expect on the day/
July 30, 2025
Unprompted review
Reply from New Look Talent
Thank you for your kind words! We're so pleased to hear that Paulo made you feel comfortable and clearly explained everything — that’s exactly the experience we aim to provide. Wishing you all the best for your upcoming shoot and beyond!
paulo was very informative and helpful…
paulo was very informative and helpful , accommodated my dates and times perfectly. extremely easy to talk to and ask questions and was extremely happy to go above and beyond. Made me have an extremely positive experience and now very excited for my next steps
August 1, 2025
Unprompted review
Reply from New Look Talent
Thank you so much for your wonderful feedback! We're delighted to hear Paulo was able to accommodate your schedule and make the experience so positive. It's great to know you felt comfortable asking questions — we’re always here to support you. Wishing you all the best for your next steps — we’re excited for you too!
Pablo: very welcome and very accommodating and very understanding
Pablo:
Honest,commination skills brilliant.
Relax but not forceful, making the situation feeling wonderful and awesome to put oneself forward. It's new to me and everyone,he is a great asset to the modeling industry.Thank you for making me feel welcome and not judge mental but totally welcome. Again thank you.will be looking forward to seeing you and your team of great talent,to making a normal me
July 31, 2025
Unprompted review
Reply from New Look Talent
Thank you for such heartfelt words — we’re genuinely touched! Paulo will be so pleased to hear how much of a positive impact he had. Making people feel welcome, understood, and comfortable is exactly what we aim for, especially when it’s a new experience. We’re wishing you all the best as you take the next steps, and we’re so glad we could be part of your journey.
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