Pablo: Honest,commination skills brilliant. Relax but not forceful, making the situation feeling wonderful and awesome to put oneself forward. It's new to me and everyone,he is a great asset to the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Paulo is such an incredible accommodating man. My daughter Grace was scheduled for a photo shoot and something came up that made her to miss it. Grace has been effortlessly rescheduled to have the ph... See more
Company replied
Not long come off the phone to Paolo arranging my induction. He sounds like a great guy - really chatty, bubbly and down to earth. He’s made the whole application process easy, relaxed and enjoyable s... See more
Company replied
We had a wonderful experience with Paulo at the photo studio! My daughter recently had a session there, and from start to finish, Paulo made it truly special. He was warm, professional, and incredibl... See more
Company replied
Company details
Written by the company
We proudly stand as the leading support service in the UK, offering comprehensive assistance to those with aspirations in the modelling and entertainment industries. We serve as the premier resource for individuals eager to embark on their journey but unsure of how to take the first step. In addition to our ongoing guidance, we provide practical support to help you evaluate your potential in modelling or entertainment and can aid in crafting your own professional portfolio.
Contact info
Mirror Works 12 Marshgate Lane, E15 2NH, London, United Kingdom
- 02039258739
- customer-services@newlooktalent.co.uk
- newlooktalent.co.uk
4.7
Excellent
422 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Photo shoot
Paulo got in touch with me and was incredibly helpful and polite. His energy and kindness made me feel so comfortable throughout our conversation.
I’m really excited about what’s ahead, and honestly, I couldn’t have hoped for a better first experience with the industry. Paulo is fantastic!
July 31, 2025
Unprompted review
Reply from New Look Talent
Thank you so much for your kind words! We're thrilled to hear that Paulo made you feel comfortable and welcomed — he truly cares about giving everyone a great first experience. It's amazing to know you're feeling excited about what’s ahead, and we’re wishing you all the best as you step into this journey!
Great experience with Paulo
Great experience, spoke to Paulo who was polite and very informative.
Paulo made me feel very at ease with everything, which has made me confident that NLT are the right company to go with.
July 30, 2025
Unprompted review
Reply from New Look Talent
Thank you for your lovely feedback! We're so pleased to hear Paulo made you feel at ease and confident in choosing us — that means a lot. We’re here to support you every step of the way and can’t wait to see what’s ahead for you!
Paulo is great!
July 30, 2025
Unprompted review
Reply from New Look Talent
Thank you! We agree — Paulo is great! 😊
We’re so glad you had a positive experience, and we wish you all the best moving forward.
Paulo explained everything very well he…
Paulo explained everything very well he was polite, respectful and he made sure I understood everything before saying yes to anything. He was always very energetic and positive over the phone. Paulo made me already feel comfortable coming to the studio and I haven’t even gone yet.
July 30, 2025
Unprompted review
Reply from New Look Talent
Thank you so much for your kind words! We’re really glad to hear that Paulo took the time to make sure everything was clear and that you felt comfortable and respected throughout. It’s lovely to know you’re already feeling confident about coming to the studio — we look forward to welcoming you soon!
I just spoke to Paulo
I just spoke to Paulo, had a great conversation, he explained in full detail everything that is required and looking forward to having my shoot and hopefuly a career change off the back of that
Could'nt have spoke to a more positive guy
July 29, 2025
Unprompted review
Reply from New Look Talent
Thanks so much for your feedback! We're glad to hear you had such a positive conversation with Paulo — he's always happy to help and support each step of the way. Wishing you all the best for your shoot and the exciting journey ahead!
Paulo was very helpful
Paulo was very helpful, he filed me in with all the information needed about times dates and what is required, very well spoken nice lad, answered all my questions with full details.
July 29, 2025
Unprompted review
Reply from New Look Talent
Thank you for your feedback! We're pleased to hear Paulo was so clear and helpful in providing all the information you needed. We’ll be sure to pass on your kind words — he’ll be glad to know his support was appreciated!
I had a lovely chat with Paoulo who…
I had a lovely chat with Paoulo who gave me some great advice and sent me some agencies to sign up to directly as I already have a portfolio. Lovely person
July 28, 2025
Unprompted review
Reply from New Look Talent
Thank you for your kind words! We're so glad Paulo was able to offer helpful advice and guidance. It's great to hear you already have a portfolio — we wish you the very best moving forward and appreciate your lovely feedback!
Paulo was a legend
Paulo was a legend and answered everything I needed gave examples of what people achieved by attending “New Look Talent” and I can’t wait to go and show myself off!
July 28, 2025
Unprompted review
Reply from New Look Talent
Thanks so much for the kind words! We're thrilled to hear Paulo gave you all the info and real examples to inspire you. We can’t wait to welcome you on the day — come ready to shine!
Great initial impression and experience
Paulo explained everything very well and made sure that I understood the process for pursuing things further. The information provided by email was very helpful and informative.
Although I haven’t booked in yet for a shoot I will be doing in the near future once our holiday is over. Paulo made me feel very at ease with everything, which has made me confident that NLT are the right company to go with.
July 28, 2025
Unprompted review
Reply from New Look Talent
Thank you for your thoughtful feedback! We're really pleased to hear Paulo made you feel confident and well-informed. Whenever you're ready to book in after your holiday, we'll be here to help. Looking forward to welcoming you soon!
Someone wrote me from apparently New…
Someone wrote me from apparently New Look Talent. And is asking me for a £50 refundable payment for secure a photo shot in London or Manchester i writing here to verify that information is correct.
July 25, 2025
Unprompted review
Reply from New Look Talent
Hi, thanks for reaching out.
Yes, we do take a fully refundable booking deposit for our test shoots. This is standard practice for new faces who typically don’t yet have professional experience or a portfolio. The deposit is simply to secure the slot and is returned on the day of the shoot, as explained during the booking process.
If someone contacted you claiming to be from New Look Talent and this matches what you were told, it sounds correct. However, if you’d like to double-check the details or speak to someone from our team directly, feel free to contact us .
Best regards,
The New Look Talent Team
Professionalism at its finest
Paulo has been super helpful, respectful and supportive with getting me registered and booked in, followed by with a highly positive attitude. Provided me the photoshoot outfit presentation and booked me in with the studio of my choice and date that suited me best. Explained to me perfectly in detail the procedure/induction and open to call back regarding any queries I may have. Thank you, Paulo for making everything smoother and more enjoyable!
July 25, 2025
Unprompted review
Reply from New Look Talent
Thank you for your lovely words! We're so pleased to hear Paulo made the booking process smooth and enjoyable for you. His professionalism and positivity truly make a difference. Wishing you all the best with your upcoming shoot!
Spoke to Paulo Garcia today
Spoke to Paulo Garcia today, who was very informative about the agency, what they offered and what to expect, I now look forward to getting booked in for my photo shoot and will be passing on the agencies details to individuals i coach and train with for them to seize this opportunity also.
July 24, 2025
Unprompted review
Reply from New Look Talent
Thank you for your lovely feedback! We're so pleased Paulo was informative and helpful. Wishing you all the best on your journey — and thank you for spreading the word!
Paulo was amazing helped me a lot very…
Paulo was amazing helped me a lot very professional done a great job
July 23, 2025
Unprompted review
Reply from New Look Talent
Thank you for the kind words! We're so pleased to hear Paulo made your experience smooth and enjoyable — we'll be sure to pass on your lovely feedback to him. Wishing you all the best on your journey ahead!
Paulo was amazing he helped me with my…
Paulo was amazing he helped me with my daughter’s modelling and gave me fantastic advice which I’m grateful for it was lovely speaking to him thank you so much kind regards Deborah Johnson
July 23, 2025
Unprompted review
Reply from New Look Talent
Thank you, Deborah! We're so glad Paulo was able to support you with helpful advice — he’ll be touched to hear your kind words. Wishing your daughter all the best on her modelling journey!
Just came of the phone with Paulo
Just came of the phone with Paulo. He told me everything I needed to know about when to arrive, what to wear and what the following steps would be if I was called in again. Paulo was very energetic and calm throughout the whole conversation which made it easy to talk.
July 22, 2025
Unprompted review
Reply from New Look Talent
Thanks for the lovely feedback! We're glad Paulo made everything clear and helped you feel at ease — he’s great at what he does. Wishing you all the best for your upcoming day!
Paulo was good with the communicating…
Paulo was good with the communicating with me, explained in depth was helpful and friendly, would recommend
July 21, 2025
Unprompted review
Reply from New Look Talent
Thanks for the kind words! We're glad Paulo was helpful and clear in explaining everything. Wishing you all the best on your journey!
Paulo thank you…
I had a fantastic conversation with Paulo, he was helpful, provided all the information I required and more. Paulo went over and above to assist me by putting me at ease. Thank you so much.
Pearl.Maxwell.
July 22, 2025
Unprompted review
Reply from New Look Talent
Thank you for your lovely feedback, Pearl. We're so glad to hear Paulo was able to support you so well and make you feel at ease. We'll be sure to pass on your kind words to him. Wishing you all the best moving forward!
Modelling Enquiry
Paulo was very well organised when explaning everything on the phone. Very clear instructions provided and was very helpful too.
July 21, 2025
Unprompted review
Reply from New Look Talent
Thank you for your kind words! We're glad Paulo made everything clear and easy to understand — he's always happy to help. Wishing you all the best moving forward!
It was a pleasure to speak with Paulo…
It was a pleasure to speak with Paulo today. Everything was well explained in a friendly manner, he made sure I received all the information to prepare myself for the photoshoot day, so looking forward to it!
July 21, 2025
Unprompted review
Reply from New Look Talent
Thank you for your kind words! We're glad Paulo provided all the information clearly and made you feel at ease. Wishing you all the best moving forward!
Had an amazing experience speaking to…
Had an amazing experience speaking to Paulo on the phone today to book my photo shoot. He is very helpful. He explained to me everything very clearly. Very patient and kind person as I spoke to him over the phone. Thank you very much. Looking forward to meeting everyone.
July 17, 2025
Unprompted review
Reply from New Look Talent
Thank you for your kind words! We're so pleased to hear that Paulo made you feel comfortable and supported during your call. It's great to know he explained everything clearly and made the process easy. We can’t wait to welcome you to the studio soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.