neworleansparking.com Reviews 

1,079
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We booked this for 3 consecutive cruises on the Valor in October/November. Directions were easy to follow on the day we arrived. We checked into the garage, parked on the roof level, took the elevator... See more

Rated 5 out of 5 stars

This is our 2nd time to New Orleans. The first time there we didn't have a clue what we were doing or where to go. We stopped to ask direction and was fortunate to meet Nati at the Fulton garage. S... See more

Rated 5 out of 5 stars

It is always comforting knowing when we travel to New Orleans to catch our cruises we can trust New Orleans Parking. They check you in quickly and the shuttle drivers are always very pleasant and... See more

Rated 5 out of 5 stars

The people who work at Fulton Parking (New Orleans Parking) have always been great to us, even jumping off a dead battery when we disembarked our cruise ship only to find a dead car in the midst of... See more

Company details

  1. Parking Lot

Written by the company

We offer 6 parking facilities conveniently located within a 5 minute walk from most hotels. Our garages are well lit and at night time could be seen from blocks away. We pride ourselves in maintaining the cleanest facilities, the most secure locations with video recording and the best prices and value for a great product.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

All reviews

(1,079)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great services

April 9, 2022
neworleansparking.com logo

Reply from neworleansparking.com

Thank you so much for the review! We hope to have you use us again soon!

Rated 1 out of 5 stars

Website is totally broken :(

I have an existing account. My address was an old address, so I attempted to change it. When submitting the change, the page said that my email was already taken(?) and would not update the address. Decided to checkout without updating my address, but my card declined because the address was incorrect. I attempted to click the “contact us” to call for support, but nothing happened. I had to create a new account with the correct address. Your website is 100% broken. For the love of god, please hire real developers. You are losing money!

Used Safari on iPhone.

April 7, 2022
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Reply from neworleansparking.com

I apologize that you feel this way. We are not having any other customers with this issue. You can reach out to our customer service number on our website.

Rated 5 out of 5 stars

Very good

Very easy to use so far

March 30, 2022
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Reply from neworleansparking.com

Thank you for the review! We are happy that it was an easy process for you. We hope to have you book with us again soon!

Rated 4 out of 5 stars

Great location but a hazard to park…

Great location but a hazard to park going around with multiple cars at the same exits

March 28, 2022
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Reply from neworleansparking.com

Thank you for the review, however, this is just to review the customer service for the website. We hope to have you book through us again soon!

Rated 5 out of 5 stars

Easy as pie!!!

Easy as pie!!!! Thanks!!!!!

March 6, 2022
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Reply from neworleansparking.com

Thank you for the review! We are happy that it was an easy process for you. We hope to have you book with us again soon!

Rated 5 out of 5 stars

It was very easy

March 6, 2022
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Reply from neworleansparking.com

Thank you for the review! We are happy that it was an easy process for you. We hope to have you book with us again soon!

Rated 4 out of 5 stars

I didn’t find any options for military/…

I didn’t find any options for military/ veterans discount

March 3, 2022
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Reply from neworleansparking.com

Thank you for the review! Unfortunately, because our prices are already discounted, we do not offer any other discounts. We do hope that you still had a great experience and hope you will be using our service in the future!

Rated 3 out of 5 stars

Being sent description of reservation…

Being sent description of reservation to junk email and not regular. No dates or category to regular email

March 1, 2022
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Reply from neworleansparking.com

I do apologize that our emails were going to your spam folder. Unfortunately, this is not something that we can make right. This depends on how you have your email set up. You can give us a call or send us an email at any time, and we can forward your information to you from our personal email. This will sometimes help the issue as it is a Gmail account so most emails will recognize it. We do hope this does not deter you from booking through us in the future!

Rated 5 out of 5 stars

easy booking options

February 16, 2022
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Reply from neworleansparking.com

Thank you for the review! We are happy that it was an easy process for you. We hope to have you book with us again!

Rated 5 out of 5 stars

Awesome staff

February 15, 2022
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Reply from neworleansparking.com

Thank you for the review! Our staff does try to have the best customer service around. We hope to have you book with us again soon.

Rated 5 out of 5 stars

Awesome!

I used New Orleans Parking for the last 6 years whenever we cruise out of New Orleans. We never have any problems. Overnight parking is safe, convenient and affordable.

February 14, 2022
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Reply from neworleansparking.com

Thank you for the review! We are happy that it was an easy process for you. We hope to have you book with us again!

Rated 5 out of 5 stars

Easy to use site

Easy to use site
clear instructions

February 13, 2022
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Reply from neworleansparking.com

Thank you so much for the review! We are happy that it was an easy process for you. We hope to have you book with us again soon.

Rated 1 out of 5 stars

When we got to the Cummings lot a…

When we got to the Cummings lot a police officer recommended we not leave our car there.

January 24, 2022
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Reply from neworleansparking.com

I do apologize for any inconvenience that you endured during your arrival with the Cummins parking lot. Unfortunately, we are just the customer service for the website, and we cannot control the parking lots specifically. They allow us to sale so many parking spots for them and we put them on our website. We do offer other options for the New Orleans area if you would like to look into those for your next parking experience.

Rated 4 out of 5 stars

Fast,Easy and Solid.

Fast,Easy and Solid.

Used this site last time and it worked beautifully.

January 13, 2022
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Reply from neworleansparking.com

Thank you so much for the review! We are happy that it was an easy process for you. We hope to have you book with us again soon.

Rated 5 out of 5 stars

Great and easy way to book our cruise…

Great and easy way to book our cruise parking. We are going on a back-to-back cruise. I wanted my car covered to protect it for 10 days.

January 10, 2022
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Reply from neworleansparking.com

Thank you so much for the review! We are happy that it was an easy process for you. We hope to have you book with us again soon.

Rated 5 out of 5 stars

it was easy

it was easy to do

January 5, 2022
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Reply from neworleansparking.com

Thank you so much for the review! We are happy that it was an easy process for you. We hope to have you book with us again soon.

Rated 5 out of 5 stars

Always easy reservations

Always easy reservations. We used them the last trip with zero issues getting in the garage, getting to the port, getting back to the garage and leaving.

January 5, 2022
neworleansparking.com logo

Reply from neworleansparking.com

Thank you so much for the review! We are happy that it was an easy process for you. We hope to have you book with us again soon.

Rated 5 out of 5 stars

I have parked here many times the staff…

I have parked here many times the staff gives excellant service every time

December 16, 2021
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Reply from neworleansparking.com

Thank you so much for taking the time to leave this great review! We are glad you enjoyed your experience with us, and we look forward to hearing from you again!

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