neworleansparking.com Reviews 

1,079
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We booked this for 3 consecutive cruises on the Valor in October/November. Directions were easy to follow on the day we arrived. We checked into the garage, parked on the roof level, took the elevator... See more

Rated 5 out of 5 stars

This is our 2nd time to New Orleans. The first time there we didn't have a clue what we were doing or where to go. We stopped to ask direction and was fortunate to meet Nati at the Fulton garage. S... See more

Rated 5 out of 5 stars

It is always comforting knowing when we travel to New Orleans to catch our cruises we can trust New Orleans Parking. They check you in quickly and the shuttle drivers are always very pleasant and... See more

Rated 5 out of 5 stars

The people who work at Fulton Parking (New Orleans Parking) have always been great to us, even jumping off a dead battery when we disembarked our cruise ship only to find a dead car in the midst of... See more

Company details

  1. Parking Lot

Written by the company

We offer 6 parking facilities conveniently located within a 5 minute walk from most hotels. Our garages are well lit and at night time could be seen from blocks away. We pride ourselves in maintaining the cleanest facilities, the most secure locations with video recording and the best prices and value for a great product.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

All reviews

(1,079)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to Book

Easy to reserve

November 7, 2022
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Reply from neworleansparking.com

We are so happy our website is easy to navigate. Thank you for your review!

Rated 5 out of 5 stars

Great

The person I spoke with was very helpful and polite. She answered my questions and was very informative.

October 8, 2022
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Reply from neworleansparking.com

Alfred, that's what we're here for! Thank you for an awesome review!

Rated 5 out of 5 stars

great

no issues with the parking

September 27, 2022
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Reply from neworleansparking.com

Nicxavier, we are so happy to hear that. Thank you for the review!

Rated 5 out of 5 stars

Parked here 5 Cruises

Always use the Fulton Street Garage for cruise parking in New Orleans. Comparable price, excellent service both to and from the ship

August 9, 2022
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Reply from neworleansparking.com

Darrell,

We are glad you had a good experience and hope you use our service in the future!

Best Regards,
Autumn @ Airport Parking

Rated 5 out of 5 stars

Easy to find parking and make…

Easy to find parking and make reservation

August 1, 2022
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Reply from neworleansparking.com

Don,

We try to make it as easy as possible for our customers. We appreciate the feedback! We hope you continue to use our service.

Best Regards,
Autumn @ Airport Parking

Rated 5 out of 5 stars

Ever time we cruise this is where we…

Ever time we cruise this is where we park. They’ve always been reliable and done a good job.

July 18, 2022
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Reply from neworleansparking.com

Amy,

Reliability is always on the top of the list with easy accessibility. We hope you use our service in the future.

Best Regards,
Autumn @ Airport Parking

Rated 5 out of 5 stars

Convenient parking

July 17, 2022
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Reply from neworleansparking.com

Sheryl,

Thank you for the feedback, it is appreciated!

Best Regards,
Autumn @ Airport Parking

Rated 5 out of 5 stars

Easy to reserve.

July 15, 2022
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Reply from neworleansparking.com

Tj,

Thank you for the feedback! We hope you use our service in the future!

Best Regards,
Autumn @ Airport Parking

Rated 2 out of 5 stars

Can’t leave the garage!

Didn’t realize I couldn’t leave the garage with a rental car.
Once you leave, the reservation is canceled.
It should have been more transparent while booking the six night reservation!
I paid $50 for two nights and the $5 reservation fee after requesting a reservation.
Felt like I was ripped off after renting the car to get around.

June 24, 2022
Rated 5 out of 5 stars

Booking parking on line is simple

Booking parking on line is simple. Booked a 5 day parking for a cruise. Arrived the day of departure, was greeted and instructed where to park. Elevator was nearby. Shuttle to port was quick and driver was very friendly and accommodating. We were told where we were to be picked up at the end of the cruise. Shuttle was there waiting for us when we returned. Taken back to the garage, given simple instructions and we were out in10 min.

May 13, 2022
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Reply from neworleansparking.com

We love hearing this! Thank you so much for the review!

Rated 3 out of 5 stars

I just booked and then printed out the…

I just booked and then printed out the information on the website, in the email I was sent and then I printed the receipt. So far, the different docs are giving conflicting information about what to do upon arrival at the garage. Wish me luck!

May 2, 2022
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Reply from neworleansparking.com

I am sorry that you were confused. You should have only received one reservation receipt with instructions on what to do. Please contact our office to discuss any conflicts on any information.

Rated 5 out of 5 stars

Easy Parking Close to the Port

This worked out well. The Fulton Street Parking Lot is a 5-minute walk from Julia Street Pier (Norwegian Cruise Lines). May be a 7-8 minute walk for Carnival. A shuttle is provided for those who don't want to take the walk.

Staff were friendly and I had no issues finding an available parking spot.

April 27, 2022
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Reply from neworleansparking.com

We love hearing this! Thank you so much for the review!

Rated 5 out of 5 stars

Great and convenient parking options

Great and convenient parking options. Great shuttle service.

April 13, 2022
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Reply from neworleansparking.com

We are so happy that you enjoyed our service! We hope to have you book with us again soon!

Rated 4 out of 5 stars

Fairly easy to do once you figured out…

Fairly easy to do once you figured out the page. The dates kept changing on me at first.

April 9, 2022
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Reply from neworleansparking.com

Thank you for the review! We will have our techs look into why it was changing your dates. We are glad that it worked out for you!

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