Newpharma Reviews 3,195

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I like shopping at Newpharma because the prices are lower than at other stores, I can always find all the products I need, the website is easy and intuitive to use, and delivery is not only very fast... See more

Rated 5 out of 5 stars

I always order a lot of health products and household supplies from Newpharma and I’m very satisfied with the experience every time. I appreciate that there are many different things you may need, eve... See more

Rated 5 out of 5 stars

I believe that the products offered in pharmacies are more reliable and have better therapeutic effects. I buy my skincare products from your pharmacy. You always offer the lowest prices and fast de... See more

Rated 4 out of 5 stars

One item was missing in my package. I have informed the customer service and was assured via email to receive the money for the missing item back within 5 working days. However, I didn't receive any... See more

Company replied

Company details

  1. Pharmacy
  2. Cosmetics Store
  3. First Aid Station
  4. Fitness and Nutrition Service
  5. Skin Care Clinic
  6. Wellness Center

Information provided by various external sources

Op zoek naar cosmetica, voedingssupplementen of geneesmiddelen (zonder voorschrift) aan een voordelige prijs én met kwaliteitsgarantie? Dan is Newpharma de uitgelezen plek om de zoektocht te starten. Ruim 30.000 producten van 750 bekende merken staan er tot uw beschikking.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

They don`t display the complete…

They don`t display the complete ingredientes of their products. I have ordered 1 thinking the ingredientes that they display in the product card where all of them, when I received the product there there like 10 more ingredients that they dont share, some of them very damaging of your health and sugars added.

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Already the 2nd time that my order was…

Already the 2nd time that my order was lost and had to be dispatched again.
Although quick reply and sent again, no proper apology and redemption offered.Very annoying that I need to follow up and be worried for future orders if they might arrive.
Will look elsewhere to avoid unnecessary frustration…

October 17, 2024
Unprompted review
Rated 3 out of 5 stars

Products were poorly packed

Products were poorly packed. One product package was broken.

October 8, 2024
Unprompted review
Newpharma logo

Reply from Newpharma

Hello and thank you for your feedback.

We apologize for the delay and inconvenience.

Could you please send us your order number to info@newpharma.be so that we can compensate you?

We remain at your disposal.

Sincerely, the Newpharma team

Rated 1 out of 5 stars

SCAMMERS

I received the wrong articles. I ordered NanolLASH but got NanoEYEBROW.
Everyday(!!) I send massages together with the photo’s. But nobody gave me a personal massage how the will solve my problem!🤬 ! No new articles
NOTHING!! I MONEY GONE!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

I believe that the products offered in pharmacies are more reliable and have better therapeutic effects. I buy my skincare products from your pharmacy. You always offer the lowest prices and fast del


I believe that the products offered in pharmacies are more reliable and have better therapeutic effects. I buy my skincare products from your pharmacy. You always offer the lowest prices and fast delivery. Your post-purchase support is also very valuable to me. Whenever I need a product, I always check your site first. Wishing you continued success!

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and fast delivery

The parcel arrived within time and very nicely packed. Everything was in great condition. I have used New Pharma three times so far and I can confidently recommend it.

February 5, 2024
Unprompted review
Rated 3 out of 5 stars

Its fine,but you have to know the product you're buying

Overall this website is okay, ordered multiple times before.
However, you can't return an item that was opened. How am I supposed yo know if some new product fits my skin if I haven't even tried it? Now I'm stuck with a bottle that I can't use or return. Not ordering from here again.
Customer service wasn't much of help either.

May 14, 2024
Unprompted review

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