I've gotten into the groove with new orders for similar but updated User's Guides for my software project. The experience is seamless. I work on my project, print a couple of home proofs for editing,... See more
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Review summary
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Reviews shaping this summary
Very happy with by Newprint experience. They were responsive and eager to make sure I was happy with my print job. There was some font fading in my initial mock-up and they were super helpful in troub... See more
Company replied
Exceptional value and a very smooth process! I recently used New Print for the first time after doing extensive price research, and they are easily the best "bang for your buck" in the industry rig... See more
I was very impressed with the quality and speed of service, especially during this busy election period. Having a printing service available in Ottawa was a huge help, since all the providers in Gatin... See more
Company replied
Company details
- #1 of 1 best companies in Packaging Supply Store
- #2 of 22 best companies in Business to Business Service
- #1 of 7 best companies in Prints and Signs Store
Written by the company
As a premier online packaging and printing company, we offer the largest selection of products, expert customer service, and outstanding quality all backed by our satisfaction guarantee. We may provide printing, but we do so much more than that. One of our goals is to make your life easier and help you to be more effective and efficient as you do business. In order to do this, we have expanded our services beyond printing. The services we offer presently include: Commercial Printing, Graphic Design, Direct Mailing and Variable Data Printing, Special Fulfillment Requests and Multiple Shipments, Packaging and Labels and we are indeed, environmentally friendly.
Rest Assured!
Free artwork inspection with every order
Every order is manually inspected by a pre-press technician and will let you know if any corrections need to be made before printing. Choose from a digital or a hard copy proof before you print!. Your approval is always required before printing.
Contact info
25-2450 Lancaster Road, K1B 5N3, Ottawa, Canada
- 18776391286
- marketing@newprint.ca
- newprint.ca
4.8
Excellent
4K reviews
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Vibrant Final Product
While I found the template on your site was not very ‘user friendly’ and made it difficult to know if I had done it correctly, your tech team took over and were able to make the final product appear as I hoped it would look.
May 31, 2025
Reply from Newprint
Hi! Ellen, We truly appreciate your honesty and were grateful for the chance to turn your experience into a positive one and happy to hear that our tech team was able to step in and bring your vision to life. Your satisfaction means a lot to us and feedback like yours that helps us grow and improve. Thank you again for your support and trust. We look forward to working with you again soon!
Reply from Newprint
Hi! Deanna. Thank you for sharing your experience. it means a lot to us. We're truly happy to hear that you had such a smooth and easy experience and that our customer service made a great impression. Your satisfaction is important to us, and we genuinely appreciate your support and trust. Feedback like yours is a great reminder that putting our customers first makes a difference. We’re eager to collaborate with you again and bring your next idea to life.
Reply from Newprint
Hi! Jessie. Were happy to hear you had an excellent experience with us! Your trust and satisfaction is our top priority, and it means a lot to know we’re hitting the mark. We truly appreciate your support and loyalty, and your feedback helps us keep delivering the quality and service you deserve. Looking forward to serving you again soon!
Great communication & super fast!
Great communication & super fast!! was referred by a friend and I’m not disappointed!!
May 28, 2025
Reply from Newprint
Hi! Jessie, Thank you for trusting Newprint with your order. We're especially honored to have been recommended by a friend, and we're thrilled to know our fast service and clear communication met your expectations. At Newprint, we take pride in making every customer feel valued and well-supported throughout the process. Your feedback is truly appreciated and encourages us to keep delivering outstanding service and high-quality results. We look forward to welcoming you back on your next order!
We look forward to the opportunity to work with you again on your next order!
Reply from Newprint
Hi! Lane, Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you found our service fast, efficient, and supported by clear, responsive communication. Your satisfaction is important to us, and we’re committed to consistently delivering excellent service and high-quality products. Thank you again for your trust, we look forward to welcoming you back on your next order!
Fantastic experience!
I had a fantastic experience with Newprint. The ordering process was straightforward, and I appreciated being able to select a custom size that perfectly suited my needs. The colours I received were exactly as I had hoped. What stood out to me was the communication; I was kept informed throughout every step of the process. Additionally, the shipping was impressively fast. Overall, I couldn’t be happier with my purchase, and I look forward to becoming a regular customer!
May 28, 2025
Reply from Newprint
Hi Cakecanconfections, Thank you for taking the time to share your positive experience with us! We’re truly delighted to hear that everything from the ordering process to the fast delivery met your expectations. At Newprint, we strive to provide not only quality products but also clear communication and personalized service every step of the way. Knowing we made such a great impact means a lot to us. We truly value the trust you’ve placed in us. We’re thrilled to welcome you as a regular customer. We look forward to supporting your next project with the same care and attention!
Loved the quality of their product
Loved the quality of their product! The website is extremely informative and answered all of my questions. Pricing was competitive. Quality was exceptional. Delivery was way better than expected.
So far I’ve used Newprint for booklets and printed foam board. I’ll continue to use them. Highly recommended!!
May 6, 2025
Reply from Newprint
Hi! Dave. Thank you for sharing such a wonderful experience with us!
We’re delighted to hear that we hit the mark in satisfying you from our website and pricing to quality and delivery. It’s always our goal to make every step seamless. We’re honored to be your trusted partner and truly appreciate your continued loyalty. We look forward to supporting your next project!
The customer service at Newprint was…
The customer service at Newprint was excellent and we won't hesitate to use them again:)
May 26, 2025
Reply from Newprint
Hi! Nicola. We’re so happy to hear that our customer service left a positive mark with you! Serving you well is what truly drives us, and your kind words inspire our entire team. It’s an absolute pleasure to have earned your trust. We’re excited to welcome you back for your next order. Stay tuned for exciting updates and new services designed just for wonderful customers like you. Thank you for letting us be your trusted print partner, your support truly motivates us!
The communication was great
The communication was great, and they helped me upload my designs. The final product turned out exceptionally well. I will certainly use them again.
May 21, 2025
Reply from Newprint
Hi! Noel. Thank you so much for choosing Newprint! We’re happy that everything went smoothly. delivering a final product that exceeds expectations is always our goal and we’re so glad we hit the mark! We’re excited to support your upcoming projects with the same level of assistance and commitment. Stay connected for exciting updates and new printed products and services designed just for our valued customers. Thank you again for your trust and support!
Fast and reliable
May 24, 2025
Reply from Newprint
Thank you for your kind feedback! We’re grateful for your support and happy to hear you’re satisfied with our quality products and reliable service. Stay connected for exciting updates and new services designed just for our valued customers. Thank you again for your trust and support! We’re excited to welcome you back for your next order.
Reply from Newprint
Thank you so much for choosing Newprint! We’re truly grateful for your kind words and support. Knowing that you’re happy with the service, quality, and pricing means a lot to us, feedback like yours inspires us to keep improving and doing our best and we feel honored to be part of your print project. You can always count on us to deliver with the same care and commitment. Please stay connected. We’ve got some exciting updates and new services on the way, created to our valued customers like you.
Thank you again for your trust. We genuinely look forward to working with you again soon!
Do not hesitate to Order from Newprint
Excellent communication! From my first question on how to order to what would best fit our needs… we received the BEST service! The end product arrived yesterday and better than I was expecting! Will definitely be ordering again!
May 19, 2025
Reply from Newprint
Thank you so much for choosing Newprint. We’re absolutely thrilled everything went smoothly and that we could deliver exceptional service. Amazing customers like you truly inspire us to keep raising the bar. You deserve nothing but the best, and we’re excited to support your upcoming projects with the same care and dedication. Stay connected for exciting updates and new services designed just for our valued customers. Thank you again for your trust and support!
I've always had positive experiences…
I've always had positive experiences ordering through Newprint, and will continue to use their services in the future!
May 18, 2025
Reply from Newprint
Hi! Jessica. We love hearing this, Thank you! It truly means a lot to know you've consistently had great experiences with Newprint. Your loyalty and support keep us motivated to do what we love every day, delivering top-notch products with service you can count on. We look forward to collaborating with you on your next order and ensuring an exceptional experience once again.
I was very pleased with the fast and…
I was very pleased with the fast and prompt delivery of the 50 perfect bound books I ordered. (You sent 52).
Other than 4 having a few flaws on the grayscale front and back covers, one badly smudged, I would say you did a great job overall.
May 13, 2025
Reply from Newprint
Hi! Gerald. Thank you very much for your thoughtful feedback!
We truly appreciate your trust in Newprint and are glad to hear you were pleased with the fast and prompt delivery of your perfect bound books. We're also grateful you took the time to mention the minor issues with a few covers, insights like yours help us refine our process and maintain the quality we stand for. Your support means a great deal to us. We look forward to continuing to earn your confidence with every order and delivering better experience. Thank you once again!
Re-order
I needed to get a re-order and everything went so smooth and easy. Everything was under my account and I was able to get approved same day.
May 16, 2025
Reply from Newprint
Hi! Lukas. Thank you so much for sharing your experience!
We’re genuinely happy to hear that your re-order went smoothly and that everything you needed was right in your account, it’s always encouraging to know when things work well for our customers. Your continued support keeps us motivated to improve and serve you even better each time. We look forward to collaborating with you on your next order and ensuring an exceptional experience once again.
Great customer support with proofs
Great customer support with proofs, fast shipping, the best pricing I could find for custom notepads, and the product is exactly as expected, the colours look great. Plus they're Canadian - major bonus points! Will order again.
May 13, 2025
Reply from Newprint
Thank you so much for taking the time to share your feedback. We're delighted to hear that the entire process from support, pricing, proofs to shipping and delivery went smoothly and met your expectations. It's wonderful to know the custom notepads turned out just right. Your recognition of our work and your support for a local business are greatly appreciated. We deeply value the trust you’ve placed in us especially as a returning customer. We look forward to collaborating with you again and ensuring another exceptional experience on your next order.
Review
The assistance that was provided when I had troubles with the links, and the final product
May 14, 2025
Reply from Newprint
Thank you so much for your thoughtful feedback! We're happy to hear that our team was able to assist you when you ran into trouble with the links, your satisfaction is our priority. It’s wonderful to know you were pleased with the final product, too! Your support and trust mean so much to us. Loyal customers like you keep us motivated to deliver excellent service and quality every time. We look forward to helping you again soon!
Repeat order
Repeat order - always flawless and easy. Always happy with the final product.
May 14, 2025
Reply from Newprint
Hi! Veronica. Thank you so much for the awesome feedback! We’re thrilled to hear that everything’s always flawless and easy for you that’s exactly what we aim for. We truly value your continued trust in us, and we’re so happy to have you as a loyal customer. We look forward to collaborating with you on your next order and ensuring an exceptional experience once again!
Impressed
From placing the order to the order being shipped, I was more than happy. The turn around time was quick too....Im a happy customer.
May 12, 2025
Reply from Newprint
Thank you so much for your kind words and for sharing your experience with us. We're truly grateful for your support and thrilled to hear that everything from placing your order to receiving it, met your expectations. Quick turnaround, excellent service, and quality products are exactly what we strive for, and it’s always rewarding to know we’re hitting the mark. We’re so happy to have you as a happy customer, and we can’t wait to serve you again soon!
Very well organized and quick response.
May 11, 2025
Reply from Newprint
Hi! Danielle. Thank you so much for taking the time to share your feedback! It truly means a lot to know our service met your expectations. Your satisfaction is always our top priority, and we’re delighted to have delivered an experience you’re happy with. We genuinely appreciate your support and look forward to working with you again on your next order to deliver another outstanding experience!
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