New Skills Academy Reviews 

Basic and outdated information

References the Yellow Pages which became Yell.com in 2019! And has statistics from a decade ago. Information is very basic, superficial, and self-exploratory, can't say I learnt anything. Not impressed, especially for the price. Very expensive for what it is.

Clubcard points don't work, so please don't advertise that they do... numerous reviews confirming this, but I'd already ordered them before I read them!

Very easy to understand and clear I really enjoyed learning more information.

Fantastic, I'm so glad I bit the bullet so to speak, and purchased a package deal, I've done several mini courses already and they're giving me confidence, and extra qualifications to add to my CV, been made redundant at Christmas after 10+ years, and middle aged has been a tough learning curve how the job sector has changed, and just the sheer volume of competition applying for the same jobs out there. I had to do something to help me stand out, and New Skills Academy, is definitely helping me get on the right track to new employment opportunities.

They get you in by promoting their big discount of unlimited courses then fail to tell you they will charge you 99 pound yearly even if you are unaware and have never logged into account in that year. Then they ignore messages once you query what they are doing AVOID AVOID AVOID

Taken money a year later without my permission. No where on the website to remove card details. With fraud department at the bank

excellent on line learning at my own pace

Tried to cancel membership on the day before payment. Received an email 10 minutes after “cancellation” stating that I’ve been charged for another years worth of service which I didn’t want. Contacted customer services and never received a response. Will most likely go through my bank to receive refund.

To clarify it was 10pm when it was cancelled and nothing had been taken until after the email confirmation of the renewal came though 10 minutes after cancellation.

Last year I have paid £75 for a year access to their courses and I did complete several of them.
However, they have now taken £99 out of my account without my permission or without any reminder of the payment etc.
I did not give permission for them to retain my details and I have not been informed that they automatically put you on a 'auto-renew', and also the change of price is 😵.

I have tried to contact them via their website several times, but nobody seems to be bothered enough to reply. I have also tried to cancel the membership, but no confirmation of that either.

I thoroughly enjoyed doing the Pet Psychology Course, it had really opened my eyes and learned so much. Well recommended. I personally think all pet owners should take this course, to understand their pets much better, so to meet their needs. Thank you for the great experience. Good value for money too.

Good and amazing

Decided to take up the offer for a language course, not impressed. Constant log in issues which got to the point of not being able to log in at all..I have decided to give up & not waste time.

Last year I paid £75 for a years access to their courses. I did complete quite a few. However they have now taken £99 out of my account without my permission. I did not give permission for them to retain my details and I was not made aware that they automatically put you on a 'auto-renew'

I have since tried to contact them via their website and via email and have had no response.

Its a shame because I did enjoy the courses and would've used them again if I needed to.

EDIT
30 minutes after posting this review. I recieved my refund.
A day later I recieved an email asking me to edit or delete my review.
So I'm doing as they asked. It's a shame they didn't want to refund just because I asked politely via email. I had to review in able to get it back.

So now I wouldn't use this company again!

Good course range, most with very good content. A few could be improved, but overall i am happy with this company. Easy to use website, and clear ways to keep track of where you are in a course.

Lots of different courses to do at your leisure with printable certificates, they all really helped me to gain more qualifications in other areas of interest to me.

I have enjoyed doing various courses, which were affordable and highly useful for me. I have acquired some skills and broadened my studies in various sectors and courses. The modules are well explained and easy to understand. I love the fact that l can study at my own pace and rewrite the tests if l don't do well. These courses go a long way. I am ever so grateful and thankful for New Skills Academy. You are brilliant!

I am extremely disappointed with New Skills Academy. As a teacher I am aware that the quality of the courses is low, but can occasionally find something of interest as a hobby.
I purchased a course twice in error and despite multiple contacts, they will not respond. All I wanted was to transfer my payment to a different course. Unfortunately, they have not done this. Will not be buying any courses in the future. I have found far superior courses for less online and will stick to those now.

This is a dream filling opportunities for people to gain more skills to be confident in finding work at the end of the courses to be able to give you confidence in recapping skills you already acquired 🥰 🙏

Decided to take a marketing course to firm up some of my knowledge. It was really worthwhile. I enjoyed using the newskills platform and found it really rewarding when I completed the course and got my certificate.

I paid for and completed a course on here and then paid a further £15 to have a certificate sent to me. The certificate was paid for on July 1st and it is now September 18th and I still have not received it despite countless emails. Their customer service has been nothing short of abhorrent and I won't be giving them any more of my money!

Not to mention some of what was written in the course I took (Diploma for Animal Behaviour) actually had some false information regarding animals, suggesting giving cats milk when recent evidence shows most cats are actually lactose intolerant and saying that gerbils are bigger than hamsters when that's actually the other way around, etc