New Skills Academy Reviews 

3,365
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, most reviewers found their experience to be average overall. Many customers appreciate the platform's ease of use and the flexibility to study at their own pace, making learning accessible alongside other commitments. People generally find the courses good, informative, and well-structured, with a wide selection and practical examples that enhance understanding. However, some people were dissatisfied with aspects of the subscription model, reporting issues with automatic renewals and difficulties canceling their accounts, leading to unexpected charges. A few other people also felt that some course content was basic, outdated, or lacked sufficient depth, suggesting that while the selection is broad, the quality can vary.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform easy to use and supportive of... See more

Product

People report positive experiences with the product, highlighting the wide variety and extensive choice of... See more

Website

Clients share ambiguous opinions on the website, with many praising its ease of use and navigation, finding... See more

Subscription

Consumers find subscription experiences to be ambiguous, with many expressing frustration over recurring... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding courses affordable and offering excellent... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good courses if you’re just after basic knowledge on something. A lot of the facts and figures included in the business course I did were very outdated so I don’t think the courses can be updated regu... See more

Rated 3 out of 5 stars

I’d say my experience with New Skills Academy was just ok – nothing special. The courses I tried felt very basic and not particularly engaging, more like surface-level knowledge that most people would... See more

Rated 3 out of 5 stars

Varying quality of courses. A couple have been really repetitive, whereas todays really has cut the mustard and is faster moving and challenging.

Rated 5 out of 5 stars

They have a whole range of different courses to choose from that are related to so many jobs and every day life. They have courses in child minding, pet sitting, food safety, maths, English, animal ca... See more


Company details

  1. Education & Training

Written by the company

Join over 675,000 students who have taken one of our 750+ online courses. Study at your own pace and gain a certified qualification

Unlimited Course Access to 700+ courses for only £99 per year!

Written by the company

Find out more on our unlimited offer here - https://newskillsacademy.co.uk/subscription
New Skills Academy - An award winning business
As a family business we are dedicated to first class customer service. Our ethos as a family and as a business is treat everyone with respect and to be honest, helpful and respectful. This ethos has helped us win 6 awards for education, with our proudest moment coming when we won the Natwest Entrepreneur of the Year Awards for Family Business.

Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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3.7

All reviews

(3,365)

63 reviews in the last 12 months

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Rated 1 out of 5 stars

I signed up to new skills Academy for…

I signed up to new skills Academy for one year that as my subscription is now cancelled I can no longer access any of my courses. It does state in their policy that you have a lifetime access to your courses however this is not true as I have no access to any of them anymore there is nothing that I can see that you lose your lifetime access if you have unlimited learning, this has been an absolute waste of money and time on my behalf. They want me to join and pay for another whole year this is very misleading for that reason I’m giving it a very poor review

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great Academy for new skills

I stumbled upon this website while searching for an aesthetics course and ended up learning so much more. Their courses were well taught and easy to follow along . I would definitely recommend New Skills Academy to anyone looking for either a new career path or to increase their knowledge base.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing courses

My experience with new skills academy has been amazing. I managed to do so many courses and gain lots of different knowledge on various things. New skills academy has helped me realise what career I’d like to go into. I’ll forever be thankful. I have had to cancel my subscription simply due to other priorities and having to spend money elsewhere. I would highly recommend the subscription though!

May 15, 2025
Unprompted review
Rated 4 out of 5 stars

▪︎ Easily accessible

▪︎ Easily accessible
▪︎ Affordable
▪︎ Officially Accredited
▪︎ Easy to understand format
▪︎ Similar format for all the courses
▪︎ Wide variety of courses

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

wide variety of courses across multiple industries

I began utilizing the New Skills Academe over a year ago, and I have found the annual subscription to be highly beneficial. The platform offers a wide variety of courses across multiple industries, with no time restrictions on completion, allowing for flexible learning at your own pace. I have completed numerous courses, including some to gain a better understanding of the roles my colleagues perform in a clinical setting. Primarily focusing on the administrative aspects of the organization, this experience has enhanced my ability to provide support in clinical areas when needed.

In addition to benefiting my daily work environment, successfully completing each course and earning a recognized certification has provided a meaningful sense of accomplishment.

I highly recommend New Skills Academy to anyone seeking to expand their knowledge across various sectors.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company, learnt a lot, excellent prices, great options, worth joining and learning with thankyou

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

New skills academy

The courses are so informative and interesting,has loads of interesting facts and videos and quizzes,I don’t regret a single second of signing up to this organisation and I renew my subscription every year

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

I 100% recommend new skills academy

I have studied on and off with New skills academy over the last 2 years using a variety of their courses and I totally 100% recommend. Studying with new skills academy has helped me develop and further the skills and knowledge I already had and has taught me so much! With all the courses I have done, my CV has grown and I am able to work towards my dream job with having the extra qualifications.

August 22, 2025
Unprompted review
Rated 2 out of 5 stars

The courses are interesting and some…

The courses are interesting and some details but it's a little difficult to claim they are great for supporting career pivots. I never received the printed certificates, and the points are similar to those in Duolingo. Personally felt that many of the course were not supportive.

Although on a positive note the inclusivity of the course to listen to the information was useful .
I would not pay for the ultimate subscription again as little value to my choice. But f you just want to learn a small snippet of something without a full recognized qualification then sure.
You would be better going to Coursera or something similar

June 12, 2025
Unprompted review

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