NewsolesReviews 

92
TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 1 out of 5 stars

Placed order 30/3/26 received email order confirming purchase... Just says preparing these items. I've emailed and messaged regarding when items will be dispatched as it states 1-3 days and had no con... See more

Rated 5 out of 5 stars

Absolutely brilliant supplied me with almost all my Nike miler 1.0 T-shirt. All brand new with tags as described. Postage it's always really fast. And Cameron and yusuf are brilliant lads you should... See more

Rated 5 out of 5 stars

Great selection of well matched, top quality clothing and first class customer service. I've been using a number different sites for my outfits for a few years but Newsoles will be my go to site for h... See more

Rated 5 out of 5 stars

I ordered a tracksuit as a present at 5 o’clock in the evening and received it the next day even though I didn’t pay for next day delivery. Such an amazing speed and service that I ordered another the... See more

Company details

  1. Shoe Store
  2. Streetwear Store

Written by the company

Newsoles is an online sneaker & streetwear store established in 2021. Since then, we have been supplying the most in-demand sneakers,clothing and accessories to our clients! Since the beginning of Newsoles we have amassed an ever-growing client base with over 1000 positive reviews across all our e-commerce platforms! You can shop with confidence and peace of mind that we ensure 100% authenticty guarantee of all products! Not only do we Sell sneakers, we also Buy, Trade and Source all pairs too. We are happy to answer any questions via Live Chat or simply drop us a DM on Instagram @newsoles.wf for any further info! Newsoles Team!


Contact info

3.8

Great

TrustScore 4 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(92)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wouldn’t recommend

Wouldn’t recommend, ordered 7th April for express delivery still not been dispatched yet,
No response from them tried emailing numerous times still nothing don’t waste your time or money potential scammers

April 7, 2025
Unprompted review
Newsoles logo

Reply from Newsoles

Hi Billy, apologies for the late reply, we don't usually experience negative feedback so we don't check here often.

Please could you shed some more light on this situation, I have checked our order history for this date and can not see any orders under your name. Once you have found this please reply here or email us on contact@newsoles.uk.

I look forward to hearing your response :)

Thank you

Newsoles

Rated 5 out of 5 stars

excellent communication

excellent communication. I had put the wrong address then contacted them for it to be mended. they got back to me in literally 5 mins after emailing them and it was sorted. The items were also perfect with fast delivery. Definitely recommend

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

Didn’t receive purchase and no refund

Be careful when ordering , orderd a top to go with some bottoms as a bday present , orderd with express shipping got an email four days later saying it was out of stock did I want a refund or diff colour, ( which wouldn’t match the trackies I’d already got so pointless ) have had to keep chasing and emailing all week about the refund to try and get it in time to buy another birthday present, still waiting doesn’t look like it’s coming , item was £110 gunna have to try claim back through bank definitely won’t be able to sort in time for the birthday present which I’d explained to them when it was when that first emailed me

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Quality product

Came on time and quality clothing

February 14, 2025
Newsoles logo

Reply from Newsoles

Hi Ryan, appreciate the feedback! Thank you :)

- Yusuf

Rated 5 out of 5 stars

Good quality stuff

Good quality stuff, fast delivery 🚚 to 😎

February 19, 2025
Unprompted review
Newsoles logo

Reply from Newsoles

Hi Rossi, thanks for the feedback!

- Yusuf

Rated 5 out of 5 stars

New Nike trainers

Ordered new Nike trainers, received them quickly and efficiently, very pleased with purchase, would recommend this seller.

January 29, 2025
Unprompted review
Newsoles logo

Reply from Newsoles

Hi, glad to hear you like your new Nike trainers! Thank you :)

- Yusuf

Rated 1 out of 5 stars

Ordered 3 T-shirts and a hoody

Ordered 3 T-shirts and a hoody, hoody wasn’t in stock so said they’d re send in another colour I liked, said they sent it weeks ago, nothing, messaged asking for tracking was told they’d send tracking on that day, now it’s been days of no response or tracking sent, just completely ghost

January 31, 2025
Unprompted review

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