Spoke with a guy named Henry and Casey and they were both incredibly helpful. Very timely with replying to emails and actually gave me physical phone calls to talk me through my issue.
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See what reviewers are saying
The process of purchasing was fast, and easy. Customer service was top tier. We had some issues with the freight company, and NewStripe handled every issue that we faced. Their communication skills we... See more
Excellent Service Called Newstripe on a riding sprayer and talked with them about some troubleshooting and testing procedures. Very helpful and walked me though testing and explained the how and why... See more
Company replied
I purchased a 4250 and it has been a great machine for me. I had some issues with it and Henry has been absolutely amazing. Probably the best customer service I've ever had. He has walked me through... See more
Company details
Written by the company
Newstripe is a leading manufacturer of equipment for athletic field marking and maintenance, pavement and floor striping, and industrial waste recycling and compaction. Since 1981, our commitment to product innovation, quality, and service excellence keeps customers coming back to us year after year.
Contact info
1700 Jasper St., 80011, Aurora, United States
- 800-624-6706
- info@newstripe.com
- newstripe.com
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Hasn’t replied to negative reviews
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The only reason I didn't give 5 stars…
The only reason I didn't give 5 stars is because they didn't send the part that they said they would send and after a week waiting I had to call them back to ask where it was and was told that they forgot to send it.
Very helpful knowledgeable about…
Very helpful knowledgeable about parts.shipped to me promptly.
high Quality stencils
Ordered a hopscotch and stipe stencil for my sons eagle project and they both Arrived quickly and are of very high quality. They are thicker than I expected and big but did the job perfectly! It made the painting job of a bunch of 13 year old boys look professional.
Excellent customer service
Excellent customer service! Shawn handled our warranty work very professionally and got our Newstripe 5000 back into service quickly!!
very easy to operate
overall great machine
overall great machine, and we are using less paint. primer/spray valve could be upgraded, we have to install a new one every so often.
I could not have done any of the…
I could not have done any of the problem-solving needed to solve the problem.
The person was knowledgeable and patient.
We found the problem and he had me up and running as soon as the parts arrived.
no complaints.
We purchase the product to repair a…
We purchase the product to repair a product which was given to us from another division in our company. The product work as required and we were very pleased.
Good folkes
Professional company reasonable pricing with fast shipping.
Shawn hunter is a very friendly a…
Shawn hunter is a very friendly a knowledgeable person down to earth
I have recommended to everyone I come across that may need what they have
Was sent what I asked for in a timely…
Was sent what I asked for in a timely manner
friendly service and quick delivery!
Good experience
Shawn did a good job of finding prices of various modes of shipping to keep our bill as low as possible.
Went out of their way to help me…
Went out of their way to help me expedite items needed!
Quick shipping
Quick shipping, great customer service, they stand behind their product
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