newvehiclesolutions.co.uk Reviews 235

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I contacted New Vehicle Solutions regarding leading a Skoda Octavia Vrs Estate never having leased a car before I spoke to Damien who was brilliant. He guided me through the whole leasing process... See more

Company replied

Rated 5 out of 5 stars

You got me mobile which was important to me having commitments mikes away and no definite public transportation. Good helpful staff to guide me along the way. If I had to make one suggestion perhaps... See more

Company replied

Rated 5 out of 5 stars

Would 100% highly recommend vehicle solutions..fantastic service from start to finish, very friendly staff dealt with a lovely guy named Ryan also met the owner Martin, can honestly say that nothing w... See more

Company replied

Rated 5 out of 5 stars

Dan is a legend. My third vehicle from NVS, The best company by far to deal with, fast and efficient can't do enough for you, Always a smooth ride nothing hidden just straight to it with no pushy s... See more

Company replied

Company details

  1. Motor Vehicle Dealer

Written by the company

Leading suppliers of brand new and nearly new car and commercial vehicles. All with free mainland UK delivery. All low rate finance options are available


Contact info

5.0

Excellent

TrustScore 5 out of 5

235 reviews

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Rated 5 out of 5 stars

Great to deal with

Great to deal with, hadn’t leased before but they made the whole process easy. Offered the best deal for the van I wanted. Friendly and informative staff. Van was delivered on the day they said it would. Would highly recommend if you are thinking of leasing a new van.

July 12, 2022
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Reply from newvehiclesolutions.co.uk

Thanks Darren for taking the time to leave a review. It is good to hear that the NVS process was a smooth transaction for you. We do appreciate your valued business. Hope to see you again in the future :-)

Rated 5 out of 5 stars

Very helpful

Very helpful, brilliantly service, I’ve had a couple of vans from this company and I haven’t got a bad word to say about them.

Big thanks yohan especially who’s been fantastic.

Adam

AC CARPENTRY SW LTD

June 30, 2022
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Reply from newvehiclesolutions.co.uk

Hi Adam. Thanks once again for your continued support and business, it is appreciated and thanks for taking the time to leave a glowing review.

Rated 5 out of 5 stars

Amazing

I’ve recently taken delivery of my new transit custom and from start to finish the service I received was amazing. Claire and Sian in particular were excellent and a pleasure to deal with. Would 100% recommend and will definitely use again. Thank you

May 16, 2022
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Reply from newvehiclesolutions.co.uk

Hi Jack - Thanks for taking the time to leave a 5 star review. We are thrilled you were happy with the service we were able to provide. It's nice to get some feedback. Thanks again.

Rated 5 out of 5 stars

From start to finish Dan and all the…

From start to finish Dan and all the team have made this a pleasurable experience. Delivered on every promise with all the paperwork being so easy to do. Highly recommended.

May 6, 2022
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Reply from newvehiclesolutions.co.uk

Thanks for the review Shaun. It is always good to get feedback and to hear we are exceeding expectations. We hope you are pleased with your new van :-)

Rated 5 out of 5 stars

Having been let down by another company…

Having been let down by another company I must say that I had an excellent first call and staff did what they said they would do as well as being competitive on price and really good on delivery

April 20, 2022
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Reply from newvehiclesolutions.co.uk

Hi Brain. I am glad we were able to pick up where others had failed you and get you back on the road. We do appreciate your business and also taking the time to leave a review.

Rated 5 out of 5 stars

Highly recommend them.

This was the first time using a company like New Vehicle Solutions
But after giving them a call and speaking to Daniel Nixon who was very helpful and explained everything thoroughly.
I felt comfortable in going ahead and purchased a vehicle. Very pleased with vehicle and would definitely recommend them.

April 4, 2022
Unprompted review
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Reply from newvehiclesolutions.co.uk

Hi Ivor. Thanks for taking the time to leave a lovely review and we are delighted you are happy with your new vehicle. :-)

Rated 5 out of 5 stars

Highly recommended!

Daniel, Sian, Deacon and the team couldn't have been anymore helpful. They always answered the phone or called me back regardless of how many times phoned with questions. I was kept up to date at every stage of the order process and when the vehicle arrived it was perfect condition. I would highly recommend you order your vehicle through them.

March 25, 2022
Unprompted review
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Reply from newvehiclesolutions.co.uk

Hi Scott, we will have to open a fleet department for your new vehicles as you have had a few now. We really do appreciate you coming back to NVS each time. Thanks also for your review :-)

Rated 5 out of 5 stars

Top service

Absolutely fantastic service from Claire, guided me through the whole process from start to finish from trading in my old van to receiving my new van. Took all the pressure off and got exactly what I needed. Great to deal with, giving a personal experience throughout with everything sorted out in no time at all. No hard sell, just honest and open with all the details. This is my second time using NVS and would recommend them to anyone.

March 24, 2022
Unprompted review
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Reply from newvehiclesolutions.co.uk

Hi El. Thanks for the review and more importantly thanks for your business and continued support. We do appreciate it.

Rated 5 out of 5 stars

New van …

Excellent service from all at new vans solutions. No hard sell just honest opinions. Taken through all options to purchase with honesty . Would recommend to anyone to use.

March 3, 2022
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Reply from newvehiclesolutions.co.uk

Hi Andrew, Just wanted to say a THANK YOU. Not only for your business but also for taking the time to leave a review

Rated 5 out of 5 stars

Above & beyond service

We had brilliant service from Claire and the team, really friendly and helpful. When we experienced a fault with the van, they went above and beyond to fix the issue, including picking the van up and bringing it back. When the issue couldn't be fixed, they arranged a replacement vehicle for us, which we were really grateful for. Couldn't fault the service we have received from these guys, really trustworthy and honest - would definitely recommend.

March 1, 2022
Unprompted review
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Reply from newvehiclesolutions.co.uk

Many many thanks for your kind words and a 5 star review. It really is appreciated. We are delighted that we were able to provide you with your new van and a service level to keep you happy. We are conscious that vans can and sometimes do fail, however its the way these situations are handled that can make a difference in customer experience. Thank you once again for your valued business.

Rated 5 out of 5 stars

Would 100% highly recommend vehicle…

Would 100% highly recommend vehicle solutions..fantastic service from start to finish, very friendly staff dealt with a lovely guy named Ryan also met the owner Martin, can honestly say that nothing was too much trouble from them..I purchased a used transit custom in prestine condition would definitely be using them again as I’m one happy driver😁 ⭐️⭐️⭐️⭐️⭐️

February 2, 2022
Unprompted review
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Reply from newvehiclesolutions.co.uk

Hi Dean. It was a pleasure to be in a position to be able to supply you with your new van. Thanks for your kind words and happy motoring :-)

Rated 5 out of 5 stars

Cannot recommend them enough

Cannot recommend them enough, Rob and Martin were a pleasure to deal with so helpful
I would absolutely encourage anyone to contact them, great experience from start to finish and would definitely use them again! Thank you guys so much

January 20, 2022
Unprompted review
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Reply from newvehiclesolutions.co.uk

Hi Kat. Thanks for the 5 star review and recommendation. We are delighted you are happy with the service we were able to provide you - See you for your next van :-)

Rated 5 out of 5 stars

Always helpful

Always helpful, efficient and friendly.

January 20, 2022
Unprompted review
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Reply from newvehiclesolutions.co.uk

Thanks for the 5 star review. It really is appreciated

Rated 5 out of 5 stars

Great service

Yohan and Sian , great people to deal with

January 19, 2022
Unprompted review
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Reply from newvehiclesolutions.co.uk

Thanks for taking the time to leave a review and thanks for your business. Both are appreciated

Rated 5 out of 5 stars

Excellent service

Excellent service. I had a vehicle from Yohan, he was really helpful throughout the process. I highly recoommend NewVehicleSolution for leasing.

January 8, 2022
Unprompted review
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Reply from newvehiclesolutions.co.uk

Hi Las - We are delighted you are pleased with your new van and the service we were able to provide you. Thanks again

Rated 5 out of 5 stars

Had 3 vehicles from Dan @ New Vehicle…

Had 3 vehicles from Dan @ New Vehicle Solutions, always looks after me and the handovers are simple and efficient. I wouldn't go anywhere else for a new vehicle

January 4, 2022
Unprompted review
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Reply from newvehiclesolutions.co.uk

Thanks for your feedback Nick. As much as we pride ourselves on our service levels its always great to hear it back from our customers. Big thanks for the 5 star review and a bigger thanks for your business, it is appreciated

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, highly recommend for your vehicle leasing or purchase.

December 31, 2021
Unprompted review
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Reply from newvehiclesolutions.co.uk

Hi Anthony, thanks for taking the time to leave a review, and a 5 star one too! We do appreciate your kind words and your business.

Rated 5 out of 5 stars

Amazing service

Amazing service I’ve not bought two vans from those guys both times I was looked after amazingly well Yohan is a really nice guy answered all my questions always there with a quick reply a pleasure to do business with

December 29, 2021
Unprompted review
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Reply from newvehiclesolutions.co.uk

Hi David. Thanks, not only for your business but also taking the time to leave us a review. Both are appreciated.

Rated 5 out of 5 stars

I have been talking to Mr Yohan from…

I have been talking to Mr Yohan from December 2019 about placing an order for a new van and he was on point. Always kept me up to date with everything, nothing was too much of a bother for him to help with my order. Due to Brexit and then covid, this had delayed my order but yet never did the customer service lack in any form. Later on got to deal with Sian from admin; brilliant communication from the both of them. I have now had my new van delivered; very efficient, would never ever think of going elsewhere in the future. Brilliant! keep up the good wk. Left me feeling like we are friends :)good service, Glen from Middlesex,

December 26, 2021
Unprompted review
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Reply from newvehiclesolutions.co.uk

Hi Glen, We needed to say a big thank you, not only for your business but also for the glowing review you have left for us. We look forward to welcoming you back when you are due for a change of vehicle. :-)

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