It was my first time using a VPS, and I subscribed to the Pro plan for one year. The service has been very professional overall. I had two issues previously, both of which were resolved within an... See more
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Company details
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NewYorkCityServers provides dedicated servers, colocation, virtual private servers, & financial trading servers in Manhattan.
Contact info
United States
- support@newyorkcityservers.com
- newyorkcityservers.com
Replied to 50% of negative reviews
Typically replies within 24 hours
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Signed up last week but so far so good
Signed up last week but so far so good. No complaints
Super fast server
Super fast server. I had more than 150ms ping to my broker in the mt5 platform. After ordering their service I now have 1.24ms ping. Night and day difference
I have been using different forex vps…
I have been using different forex vps providers since 2014, but honestly I can say that none have matched the service level of NYC Servers. Reliability with reasonable prices.
The easiest setup process among all…
The easiest setup process among all other trading vps providers. My vps came preinstalled with my brokers mt4. I logged into the nysclient area and uploaded my bot directly to the vps. The setup time was literally minutes.
Support was really helpful and assisted…
Support was really helpful and assisted me with connecting to my VPS from my Mac laptop
Setup of the VPS was instant after…
Setup of the VPS was instant after payment. Logged into the VPS and was pleasantly surprised to see that my VPS has the latest gen AMD Ryzen CPU. So far the performance is amazing.
Worst customer service
Worst customer service, their "live" chat is useless, couldnt get to chat to anyone for hours. Never sent me the login details, VPS laggy...
Terrible
I had a terrible experience with NewYorkCityServers. The VPS connection is extremely unstable with constant dropouts, and the server shuts down randomly for no reason. The performance is far below expectations — on the “VBasic” plan, I can only run one EA without issues, whereas other providers’ basic plans easily handle three.
The latency is also horrible — even basic navigation on the VPS feels laggy and frustrating. Overall, the service quality and reliability are very poor, and I would not recommend NewYorkCityServers to anyone looking for a dependable VPS solution.

Reply from NewYorkCityServers
Nice service
It was my first time using a VPS, and I subscribed to the Pro plan for one year. The service has been very professional overall. I had two issues previously, both of which were resolved within an hour — excellent support.
However, today I’ve been unable to connect to my VPS for about an hour and am still waiting for assistance. It seems the support team might be busy, so I’m waiting patiently.
Overall, I still recommend this VPS provider for their quality and professionalism.
These guys are ruthless and will charge…
These guys are ruthless and will charge your credit card on autopay even though the account had been cancelled before the rebill date by two weeks. Support, don't want to know you, which all up is very poor considering I was with them for 3 years.
I was charged for a year with no refund on offer very poor avoid at all costs
Not great at all
Not great at all! They were quick to take charge me but it's been over 6 hours and there is no response, no VPS, still pending!
The website claims "Your VPS will be setup instantly after you pay for your service order" but this is a lie, chat says ONLINE but no one responds, also submited a ticket 3h ago, and so far no response either!

Reply from NewYorkCityServers
Taking Longer than It supposes to be and No customer Service
I have ordered my VPS more than 2 hours now. The billing payment is confirmed by email but suddenly I was log out of my client area and i tried to log back, but it fails saying that my login details are incorrect. I tried to reset my password, however no resetting mail comes from NYC. Up till now I have not even received my VPS details. Chat with the customer service is not working
====
I got my VPS and the resetting of the password of my client area. It is unfortunate. When a company trusted by its clients is facing a challenge, there might be a need to communicate. Nobody throws money on air. We are paying for a service, and we deserve that service

Reply from NewYorkCityServers
Disappointing
besides the subscriptions are quite expensive. on the popular subscription, only 1 meta terminal works, it works very hard. for about 12 hours vps is no longer accessible, the support has no answer or solution. no one answers. I can't access vps. to stop EA. some sleepy ones. stay away from them. there are many more efficient companies. I did not expect this from them. sin.
The VPS connectivity is down for 10hrs
The VPS connectivity has been down for 10 hours already and still not solved. Support not even able to give any ETA and no workaround at all.
VPS connection has been down for 20 hours...
The VPS connection has been down for more than 20 hours and still not fixed!!!!!!!!! Big losses due to network issue!!!!!!!!! I want to rate negative -10000 stars if I can!!!!!!!!!
Best VPS customer support
There is no better VPS service anywhere. Customer support is excellent. You pay a little bit more, but the level of service is worth it.
NYC servers have the best VPS its that simple.
NYC servers have the best VPS its very fast and reliable and able to deliver the professional standard required when my money is on the line.
I've tried some others and I don't trust them to be reliable and fast enough to do the job required.
A top quality VPS will pay for itself in the results gained. A very helpful and prompt customer service ensures a seamless positive experience
Excellent Services | Best VPS
I've been using NYC Servers for more than 4 years now and I highly recommend it to anyone who is looking for a VPS.
It has multiple offers from various markets which can grant you a free subscription.
Personally I can honestly say that they have the best customer support I ever encountered, Nick Esposito is doing a tremendous job, offers very goods advices around the Forex VPS expertise and does everything in a fast pace.
Great job !
Really good Price/Performance ratio for…
Really good Price/Performance ratio for a dedicated, hoster Server in NY4.
Ideal for trading, only miliseconds away from most brokers.
Support is fabulous, even on Sundays I was never waiting long and got support.
I can highly recommend Nick Esposito and NewYorkCity Servers!
Nick and the team were very helpful…
Nick and the team were very helpful assisting with my VPS set-up. Response time on a query I had was super fast just like the VPS!
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