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NewYorkCityServers Reviews 118

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TrustScore 4.5 out of 5

4.5

Internet Provider
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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its quality and professionalism, highlighting its reliability and excellent performance. Many people appreciate the fast setup process and the smooth user experience, often noting the quick response times and helpful support staff. The company's customer service is frequently described as exceptional, with several reviewers commending the staff for their patience and ability to resolve issues efficiently. However, some people mentioned experiencing issues with connection stability, laggy performance, and difficulty reaching customer support, with some waiting hours for assistance.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the superb and excellent service... See more

Staff

Customers had positive experiences with staff, highlighting quick and immediate responses to requests, even... See more

Quality

Reviewers mention positive feedback about quality, with many customers recommending the service provider for... See more

User experience

Reviewers highlight positive aspects of user experience, noting a pleasant and simple experience with great... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was my first time using a VPS, and I subscribed to the Pro plan for one year. The service has been very professional overall. I had two issues previously, both of which were resolved within an... See more

Rated 5 out of 5 stars

Ordered a VPS with this company and got the login credentials instantly. Not only that but after logging in I saw that my brokers Metatrader software was already preinstalled after I selected it on th... See more

Rated 5 out of 5 stars

Do yourself a favor and invest a little extra money into a service from nyc. The extra money spent is worth it for the service quality they provide. On top of the big things they do right like good pe... See more

Rated 5 out of 5 stars

My first time using a VPS was less stressful than I thought it would be thanks to their support. After my order I remained on the live chat and a worker helped me get connected to my VPS and answered... See more

Company details

  1. Internet Provider
  2. Internet Service Provider

Information provided by various external sources

NewYorkCityServers provides dedicated servers, colocation, virtual private servers, & financial trading servers in Manhattan.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Service.

I've used a few similar companies in the past and NYC Servers has been the best, stability, technical support and customer services have been excellent.

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

!!! SCAMS and CHEATERS !!!

I opened a LIVE account, by the forex broker, "Key To Markets", on about July,2023, to trade at least 5 Lots/Month, to get a FREE Forex VPS, from "New York City Servers", that are the partners, of "Key To Markets".
I traded much more than 5 Lots/Month.
I told that, to "New York City Servers", and they answered to me, that they asked a few times, for a confirmation, from "Key To Markets", but "Key To Markets", NEVER ANSWERED to them, ESPECIALLY FOR SURE !!!
I sent about 10 E-mails, to "Key To Markets", and asked them, to confirm, to "New York City Servers", that I traded the needed Lots, to get the FREE Forex VPS, from "New York City Servers", but "Key To Markets", NEVER ANSWERED to me also, ESPECIALLY FOR SURE !!!
I sent pictures, to "New York City Servers", of ALL my Trades, by "Key To Markets", and asked them, to get my FREE Forex VPS, that I deserve, but "New York City Servers", answered to me, that
"Key To Markets", NEVER ANSWERED to them, and untill "Key To Markets", confirms to them, that I traded the Lots needed, they can NOT give to me, the FREE Forex VPS, that I deserve !!!
Another very BAD and DANGEROUS thing, by "Key To Markets", is that the Stop Out= When the broker's server, closes the most temporary loosing Trade= When the Equity=100% of the Margin.
This is a very high percentage.

!!! The Forex Broker "Key To Markets", and the VPS company "New York City Servers", are shameless SCAMS and CHEATERS !!!

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Support

I got my VPS really fast, on the very day I applied but it was not till a few days later that I had the time to do something about it. I am a dud at digital stuff and somehow it was powered off. I emailed support and Nick Esposito helped me so much - twice. Yup! I don't know what I did again, and he was so sweet about my apologies.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

highly recommend!

Newyorkcityservers.com he is prompt, swift and resolve any issue always attentive and is 100% problem solving, VPS provider highly recommend!

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

excellent

excellent
fast server
I tried 4 companies before and had a bad experience with them
Good prices and support

March 19, 2022
Unprompted review
Rated 5 out of 5 stars

I have been using newyorkcityservers…

I have been using newyorkcityservers for the past 4 months. I started with the standard plan and eventually upgraded to their dedicated server. Super responsive and fast ping to my brokers. Cheaper than other forex servers too

January 20, 2022
Unprompted review

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