NewYorkCityServers Reviews 118

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its quality and professionalism, highlighting its reliability and excellent performance. Many people appreciate the fast setup process and the smooth user experience, often noting the quick response times and helpful support staff. The company's customer service is frequently described as exceptional, with several reviewers commending the staff for their patience and ability to resolve issues efficiently. However, some people mentioned experiencing issues with connection stability, laggy performance, and difficulty reaching customer support, with some waiting hours for assistance.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the superb and excellent service... See more

Staff

Customers had positive experiences with staff, highlighting quick and immediate responses to requests, even... See more

Quality

Reviewers mention positive feedback about quality, with many customers recommending the service provider for... See more

User experience

Reviewers highlight positive aspects of user experience, noting a pleasant and simple experience with great... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was my first time using a VPS, and I subscribed to the Pro plan for one year. The service has been very professional overall. I had two issues previously, both of which were resolved within an... See more

Rated 5 out of 5 stars

Ordered a VPS with this company and got the login credentials instantly. Not only that but after logging in I saw that my brokers Metatrader software was already preinstalled after I selected it on th... See more

Rated 5 out of 5 stars

Do yourself a favor and invest a little extra money into a service from nyc. The extra money spent is worth it for the service quality they provide. On top of the big things they do right like good pe... See more

Rated 5 out of 5 stars

My first time using a VPS was less stressful than I thought it would be thanks to their support. After my order I remained on the live chat and a worker helped me get connected to my VPS and answered... See more


Company details

  1. Internet Provider
  2. Internet Service Provider

Information provided by various external sources

NewYorkCityServers provides dedicated servers, colocation, virtual private servers, & financial trading servers in Manhattan.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Newyorkcityservers.com 5 Stars!

Awesome Nick the man from Newyorkcityservers.com he is prompt, swift and resolve any issue always attentive and is 100% problem solving, VPS provider highly recommend! 5 Stars!

Thanks alot again Nick for your unparalleled customer service!

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

What can I say...

NewYorkCityServers doesn't disappoint on it's claims of fast speeds (specify your broker), consistent uptime and decent value for money.
Any issues that arise are dealt with lightning fast through the on site support ticket system.
Nick (the owner and all round legend) does more than just deal with VPS issues as he's even helped me try and find solutions to issues I was having with my MT5 terminal and an EA. I'm not even sure that's his job but he did it anyway!

I have a couple friends who will be needing a VPS soonish, I know where I'll be sending them to!

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

The support from NYCS is simply…

The support from NYCS is simply amazing, quick and courteous. We all deal with numerous support teams for different applications. And we all experience good and bad service. I can say without any reservation, that I don't recall such good service in forty years of dealing with support teams.

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, no issues so far and 1 month into use, good contact when required. Thanks

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

New York City Servers Ping Rates

New York City Servers Review

I have tested a few Forex VPS providers and so far have found the best ping rates and server overheads with New York City Servers. I am now running two virtual private servers with New York City Servers and am rapt in the performance.

January 24, 2021
Unprompted review
Rated 5 out of 5 stars

This VPS NYCS is really good

This VPS NYCS is really good, it well recommended. And they got a reliable tech support to respond immediately when you need. Thanks you guys keep up the good service. We gonna have a long business together. Salvador

November 16, 2020
Unprompted review
Rated 5 out of 5 stars

I love my NYServers VPS service. It is excellent.

From the time I set up the server, I have been very impressed with it. The latency is better than 2mseconds pretty much most of the time and the system response to my desktop between NY and Yorkshire, England is pretty much instantaneous and like having the system on my desktop. It is far better than the several other VPS services I have tried to date and I have no reason to believe it can be bettered for the cost. It is first class value for money and I am delighted with it. I thoroughly recommend it to anyone seeking a VPS service for MT4 trading.

October 28, 2020
Unprompted review
Rated 5 out of 5 stars

Quick VPS setup & professional support an weekend !

My VPS was running 10 minutes after the purchase. Beside RDP, the system can also be accessed through VNC in the client area. Upgrading to more CPU und RAM only took 5 minutes and a reboot of the VPS.
The best: support reacts very quickly and is also available on WEEKEND (!). My ticket on sunday got quickly solved (thanks to Nick Esposito, a real quick and reliable support team member).

I initially joined ForexVPS.net, but quit due to extremly slow reacting support
(which is only available on weekdays).

Glad now to be with NewYorkCityServers!

May 31, 2020
Unprompted review
Rated 2 out of 5 stars

the pc is very slow

the pc is very slow
not very good

April 24, 2020
Unprompted review
NewYorkCityServers logo

Reply from NewYorkCityServers

Hello Maged Hatem,

After reviewing your account I see that you began using our service in August 2019, and your service was cancelled in March 2020.

During this 7 month period we did not receive any communication from you at all.

As you can see from our other reviews, slow service is not normal for us. We wish that you would have contacted us during the 7 months that you were a client. Instead, we are just now finding out about it (8 months after you first used the service, and 1 month after your service was cancelled)

If we were made aware that you were having a problem with your service we would have been more than happy to assist you and made sure that all problems were resolved.

Rated 5 out of 5 stars

Great people with great quality VPS!

I just started using VPS recently, with nearly zero knowledge about it.
When found NewYorkCityServers, they're really helpful, guiding step by step, until all setup (in my side) done and have been running well so far.
Highly recommended, helpful people with quality service (so far no issue with speed of the VPS at all). Special thanks to Nick who contributed a lot!

I'm another happy customer of them.

April 9, 2020
Unprompted review

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