I'd give 6 out of 5 stars - why? - savings are huge (compared to the prices of single tickets) - flexibility on the one side & easy access on the other sid 'fast lanes' - (almost) all hot-spots &... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Aug 2026. Amazing value. We did 3-4 things a day with the all inclusive 5 day pass. The App is easy to use, great map feature. Just pay attention to certain attractions may need reservation before ar... See more
Company replied
An excellent pass if you know in advance what to visit and when. We took a pass for 5 attractions and thus saved 80 dollars per person, which I call a good deal. The application is very simple and ea... See more
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Easy to book , even The Edge and TOTR just a few minutes before we visited . Great tours included , did Walking tour of Greenwich Village , Sunday Tour in Harlem and 5 Boroughs . Also visited MOMA and... See more
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Company details
Information provided by various external sources
Discover more & spend less with The New York Pass! Visit over 100 attractions with the only all-inclusive sightseeing pass that features the Empire State Building, an app and fast-track privileges. Over 3+ million customers trust us. Discover what makes The New York Pass so special.! Learn more on newyorkpass.com
Learn more about The New York Pass
Written by the company
- Save Money!
- Free entry to your choice of over 100 top New York attractions
- Save Time!
- Skip the lines at a number of selected attractions saving you time during busy periods
- Save Stress!
- The New York Pass has everything you need for the perfect day out helping you make the most of your time in the city
Contact info
New York City, United States
- 1 (877) 714-1999
- info@newyorkpass.com
- newyorkpass.com
4.7
Excellent
27K reviews
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Go City review
Is a good tool but all the tours that need to be booked on their own webpage don't synchronize on the go city Tool, so you need to keep a separate schedule for those, is not practical. And more important, if you missed one of those externally booked the individual tour would charge your credit card with the full amount. I suggest to add those booking on the go city tool so there is no confusion.
September 30, 2025
Reply from The New York Pass
Thank you for taking the time to share your feedback with us. We love hearing suggestions from our customers, as they really help us learn and improve the Go City experience. Your comments about integrating bookings directly into the Go City planner are very much appreciated, and we’ll make sure they’re shared with our team. We’re always working on ways to make planning and exploring even smoother, and feedback like yours is what helps us continue moving in the right direction.We hope you had a fantastic time discovering your chosen attractions and that Go City added some extra ease and excitement to your trip.
Very practical
Very practical, easy to use, very clear app. We definitely saved over $100 in three days.
September 30, 2025
Reply from The New York Pass
Hi IIona,
We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
Great experience and very easy to use…
Great experience and very easy to use thanks
September 30, 2025
Reply from The New York Pass
Hi Romina,
This made our day. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to serve you again in the future.
Regards,
Go City
New York …all the sights !
The pass allowed us to do and see all the things we wanted to see . We had everything in one place which made organizing visits easy . Booking was simple and straightforward and also easy to amend if necessary. The choice of things to do was great the difficulty was choosing which to do . The pass was easily recognisable in all venues which also made it easy to use . I would einitely use go city again when travelling .
September 14, 2025
Reply from The New York Pass
Hi Patricia,
We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.
Regards,
Go City
I'd give 6 out of 5 stars
I'd give 6 out of 5 stars - why?
- savings are huge (compared to the prices of single tickets)
- flexibility on the one side & easy access on the other sid 'fast lanes'
- (almost) all hot-spots & must sees of NYC are included in the pass (e.g. 2 days hop-on-hop-off, 9/11 memorial museum, several roof top viewing platforms), ...
- digital functionality with the APP is easy to handle & planning the access of the sites is convenient
September 15, 2025
Reply from The New York Pass
Hi Klaus,
We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.
Regards,
Go City
Great value for money
Great value for money. Very easy to use. Worked perfectly at each landmark we used it at. Only downside is that you're not able to book ALL attractions through it. You can book some on the app, but not all of them. For others, you just have to go to the venue once you're there to book. This might be due to the attraction's policies and out of the hands of the pass. Would still recommend.
September 18, 2025
Reply from The New York Pass
Hi Richard,
We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We will try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
Perfect for visiting NY
Everything worked out perfectly. We would highly recommend the Pass if you visit NY.
September 24, 2025
Reply from The New York Pass
Hi Paul,
We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
Reply from The New York Pass
Hi Bruna,
This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
What a great experience with New York Pass
Very easy to use, flexible to change times, no lining up for tickets, great value and the best attractions in NYC
100% recommend
September 30, 2025
Reply from The New York Pass
Hi Andrew,
We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.
Regards,
Go City
Everything I need was in the NY Pass
Everything I need was in the NY Pass, I recommend it!
September 30, 2025
Reply from The New York Pass
Hi Juan,
We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
Great app
Along with big bus and your app we got to a number of New Yorks attractions with our 3 day pass. The app also allowed us to reschedule some of bookings to suit adjustments getting.
September 29, 2025
Reply from The New York Pass
Hi Graeme,
We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
New York Pass with Restrictions
We liked the New York Pass.
The entrance fees to the individual attractions are quite high and are somewhat cheaper with the New York Pass, but you have to make the most of it and visit three or four of the attractions in one day.
Unfortunately, only the ferry ride to the Statue of Liberty is included, and the pedestal/crown tour cannot be booked separately. We therefore booked the tour with the pedestal as well.
At the Empire State Building, admission times cannot be booked during sunset or for two hours before sunset. An additional fee for this time would be reasonable.
September 16, 2025
Reply from The New York Pass
Hi Anderl,
We really appreciate your feedback, and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
Correct Planning.
The website is very descriptive, if you plan the places to be visited correctly, you can buy tickets at affordable prices.
September 23, 2025
Reply from The New York Pass
Hi Tolga,
We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.
Regards,
Go City
The pass was easy to use
The pass was easy to use and helped plan our time in NYC. It included all the things we wanted to do plus much more. Once things were booked it was easy to change bookings on most things as our itinerary changed
September 23, 2025
Reply from The New York Pass
Hello,
This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
Reply from The New York Pass
Hi Jill,
This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
The Metropolitan Museum of Art was not…
The Metropolitan Museum of Art was not included.
It would be convenient if you could get a 3-day ticket and only one day was not consecutive.
September 26, 2025
Reply from The New York Pass
Thank you for your suggestion! We always love hearing our customers’ ideas and are constantly looking for new attractions to add. While we don’t currently include The Metropolitan Museum of Art, we do offer other fantastic museums and art galleries for our explorers to enjoy. We appreciate your feedback and hope you have a great Go City experience
Easy to use
Easy to use! And cheap, because the tickets bought separately were expensive. We couldn't use it for every place we wanted, but even so it was great!
September 26, 2025
Reply from The New York Pass
Hi Luiz,
We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.
Regards,
Go City
Reply from The New York Pass
Hello,
This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
NYC PASS
Hi, I chose the NYC CityPass for 4 days and I don't regret it. There were no problems. The only thing to keep in mind is that some attractions require reservations, which can be made in advance (the number of days in advance depends on the attraction)! It's also a good idea to read the "Know Before You Go" section, then you can plan your vacation comfortably and the pass will work 100 percent! I'll definitely use it again next time!
September 26, 2025
Reply from The New York Pass
Hi Jozef,
We are beyond thankful for your review and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
Reply from The New York Pass
Hi Tina,
We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.
Regards,
Go City
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