NexGen Auto Transport Reviews 51

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Marco Perez was awesome. I had a lot of trouble with a prior company which took 2.5 weeks to get a carrier to pick up and deliver my car from Houston, TX to Reno, NV. On the day of the pick up, the ca... See more

Rated 5 out of 5 stars

Requested a Chevy Equinox transport from Houston to Denver, CO. Normal deliveries take unto 3 days but they got it delivered in 24hrs. Had great experience with NexGen as they are pro at what they... See more

Company replied

Rated 5 out of 5 stars

Quick, honest, and smooth scheduling to transport my newly purchased vehicle from Indiana to New Jersey. Was pleasantly surprised how quickly they were able to pick it up with no delay. Before loading... See more

Company replied

Rated 5 out of 5 stars

Carlos Diaz did an exceptional job. This was my first time shipping an auto out of state. He guided me through the entire process easing any fears I had. I appreciate his kindness and patience throu... See more

Company details

  1. Shipping Company
  2. Logistics Service

Written by the company

NexGen Auto Transportation is a top auto shipping firm. We ship your automobile door to door at the lowest possible cost, using the best equipment available. Our drivers are trustworthy and seasoned experts. We ensure the safe transportation and prompt delivery of automobiles, trucks, and motorbikes. We are a highly rated car shipping company. Visit our Reviews page to find out who our happy clients are. Over the last decade, we have established ourselves as one of the greatest brokers in the market. NexGen Auto Transport is quickly becoming the leading choice for car shippers, with over 10,000+ vehicles safely shipped and a 99.4% satisfaction rating from our clients and customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

....

Leo Garcia , great guy very understandable , would work again for sure .

May 26, 2025
Unprompted review
NexGen Auto Transport logo

Reply from NexGen Auto Transport

Thank you for the great feedback! We're glad Leo made your car transport experience a positive one. His clear communication and helpful attitude make him a valuable part of our vehicle shipping team. We'd be happy to work with you again anytime!

Rated 5 out of 5 stars

STELLAR service, great communication, honest and could not be happier

We have used NexGen twice now for our personal vehicles. We had two large motorcycles sent from TX to NH for a long ride home! The service and timeliness and communication of this company is STELLAR.

Service was so good, that we ended up buying a very expensive vehicle in NJ and needed it transported to TX just last week. NexGen was my first call! They had the car picked up the next day!! And delivered to us in 2 days!
I cannot recommend them highly enough.

Katherine Jenks

May 17, 2025
Unprompted review
NexGen Auto Transport logo

Reply from NexGen Auto Transport

Thank you so much, Katherine, for the amazing review and continued trust in NexGen! We're thrilled to hear that your motorcycle transport experiences were smooth, timely, and handled with the level of care we strive for. Providing fast and reliable auto transport services is our top priority, and we're so glad we could deliver on that—twice! We truly appreciate your recommendation and look forward to serving you again in the future.

Rated 5 out of 5 stars

Quick, Honest, and Smooth

Quick, honest, and smooth scheduling to transport my newly purchased vehicle from Indiana to New Jersey. Was pleasantly surprised how quickly they were able to pick it up with no delay. Before loading for transport, the driver took detailed pictures to ensure no surprises upon delivery. My new truck arrived the following day without a scratch. Driver was courteous and kept me updated along the way. Henry was a pleasure to work with. Would definitely recommend and will use again in the future for sure. Thank you

May 12, 2025
Unprompted review
NexGen Auto Transport logo

Reply from NexGen Auto Transport

Thank you for sharing your experience with us! We're thrilled to hear that everything went smoothly with your vehicle transport from Indiana to New Jersey. Providing quick service and ensuring your truck arrived safely and on time are our top priorities. We'll be sure to pass along your kind words to Henry and our team. Thanks again for choosing us, and we look forward to assisting you in the future! Safe travels!

Rated 5 out of 5 stars

Great exp - transported Chevy Equinox to Denver, CO from Houston

Requested a Chevy Equinox transport from Houston to Denver, CO. Normal deliveries take unto 3 days but they got it delivered in 24hrs. Had great experience with NexGen as they are pro at what they do and got my car delivered in same condition. Super professional staff and they put their customers first!

Highly recommend them as they save me hassle to go through a rental and save money too.

Thanks NexGen

May 14, 2025
Unprompted review
NexGen Auto Transport logo

Reply from NexGen Auto Transport

Thank you for your kind review! We're delighted we could deliver your Chevy Equinox from Houston to Denver so quickly and in perfect condition. Our team takes pride in providing fast, reliable, and hassle-free auto transport, and we're glad we could exceed your expectations.

We appreciate your recommendation and look forward to serving you again in the future!

Rated 5 out of 5 stars

The pickup and delivery of my 2025…

The pickup and delivery of my 2025 Corvette was a very smooth transaction. Everyone that I dealt with at NextGen was very responsive and helpful. Henry did a great job managing the pickup and delivery of my vehicle.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

This company rescued me from the others!

This company rescued me from the other shark companies. The rep Henry did what he promised, getting my car picked up and to it's destination when other companies wouldn't/coundn't. This is the only company I'll use in the future.

April 22, 2025
Rated 5 out of 5 stars

Smooth Process

Very smooth transaction, great communication with Leo. Process was seamless from start to finish, excellent company with amazing customer service, with an unbeatable price point. Highly recommended!

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely book with this company!

Definitely book with this company when it comes to transporting your car to another state, this is my third time and I always have a great experience. They are very fast too! Car transport from Boston to Orlando, Florida 2 days! Henry is very, nice, kind honest and upfront! Just how I like keep up the good work!

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

They are scammers, do not fall into the trap!

They are scammers, don't fall into the trap, I repeat, don't fall into the trap! They bombard you with messages and calls so that you make them pay a deposit to reserve the date and then they disappear, they do not answer calls or messages. The phone number from which they communicate is (832) 886-1327 DO NOT FALL INTO THE TRAP!

April 4, 2024
Unprompted review
NexGen Auto Transport logo

Reply from NexGen Auto Transport

We’re very sorry to hear that you feel this way and that your experience with us left you frustrated. Please know that we take allegations like this very seriously.

We never intend to pressure or overwhelm anyone with calls or messages. Our goal is to follow up promptly to assist customers who’ve requested quotes, and we sincerely apologize if our communication came across as excessive.

Rated 1 out of 5 stars

They are a Scam

They are a Scam, I got a quote from them to transport 2 vehicles out of the state 2 weeks before the shipping date and the quote was fair and low but a day before the shipping date got a text telling me the price was going to be almost double what was quoted. the problem is they tell you that for sure with the original quote they will deliver so the bate and switch. Do not support with your money this scammers.

December 22, 2023
Unprompted review
NexGen Auto Transport logo

Reply from NexGen Auto Transport

We’re sorry to hear that you’re unhappy with your experience, but we want to be clear: NexGen Auto Transport does not engage in bait-and-switch tactics. Our quotes are based on current market rates, and we always explain that final pricing depends on carrier availability as the shipping date approaches—especially for multi-vehicle or long-distance transports.

We do not collect any deposit until a carrier is confirmed and assigned, and we strive to communicate any rate changes as early and clearly as possible. If there was any misunderstanding or miscommunication, we regret that—but calling our company a scam is not accurate or fair.

We’d be happy to review your specific case and clarify any confusion. Please feel free to reach out to us.

Rated 4 out of 5 stars

Positive Experience!

Was a positive experience. Needed the car moved as soon as possible. Was given an offer of quick delivery for an added fee. The car was delivered as promised. It was a non running car and the job was handled well.

December 18, 2023
Unprompted review
Rated 1 out of 5 stars

Don't do business with them scammers

December 11, 2023
Unprompted review
NexGen Auto Transport logo

Reply from NexGen Auto Transport

We take accusations like this very seriously, but your comment lacks any specific details about your experience with our company. At NexGen Auto Transport, we pride ourselves on professional, transparent service — and we have no record associated with your name or account.

If you truly had a negative experience, we’d like the opportunity to address it properly. Please contact us directly at (832) 886-1321 or contact@nexgenautotransport.com with your booking details so we can investigate further.

If this is a fake or malicious review, we respectfully ask that it be removed, as it does not reflect any legitimate interaction with our business.

Rated 1 out of 5 stars

This is the worst company ever seen in…

This is the worst company ever seen in my lifetime! Very dishonest people... I received 680$ quote back three months ago. Then they requested for 1000$ quote right before the shipment date. I cannot trust this scam.

December 5, 2023
Unprompted review
NexGen Auto Transport logo

Reply from NexGen Auto Transport

We're sorry to hear that you're upset, but we must clarify that your description does not accurately reflect how NexGen Auto Transport operates.

Our quotes are based on current market conditions at the time of booking, and we always make it clear that pricing is subject to change if a carrier hasn’t been confirmed—especially over a span of several months. If your quote was from three months ago and no booking was secured, it’s possible that market rates shifted significantly by the time you were ready to ship.

We do not promise fixed pricing without a confirmed carrier, and we only request a deposit after a carrier has been assigned. Calling our service a “scam” is simply not accurate.

If you’d like to share your order number or booking details, we’d be happy to look into this further and provide clarity.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look