Marco Perez was awesome. I had a lot of trouble with a prior company which took 2.5 weeks to get a carrier to pick up and deliver my car from Houston, TX to Reno, NV. On the day of the pick up, the ca... See more
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Requested a Chevy Equinox transport from Houston to Denver, CO. Normal deliveries take unto 3 days but they got it delivered in 24hrs. Had great experience with NexGen as they are pro at what they... See more
Company replied
Quick, honest, and smooth scheduling to transport my newly purchased vehicle from Indiana to New Jersey. Was pleasantly surprised how quickly they were able to pick it up with no delay. Before loading... See more
Company replied
Carlos Diaz did an exceptional job. This was my first time shipping an auto out of state. He guided me through the entire process easing any fears I had. I appreciate his kindness and patience throu... See more
Company details
Written by the company
NexGen Auto Transportation is a top auto shipping firm. We ship your automobile door to door at the lowest possible cost, using the best equipment available. Our drivers are trustworthy and seasoned experts. We ensure the safe transportation and prompt delivery of automobiles, trucks, and motorbikes. We are a highly rated car shipping company. Visit our Reviews page to find out who our happy clients are. Over the last decade, we have established ourselves as one of the greatest brokers in the market. NexGen Auto Transport is quickly becoming the leading choice for car shippers, with over 10,000+ vehicles safely shipped and a 99.4% satisfaction rating from our clients and customers.
Contact info
3945 GREENBRIAR DR. STE B-1 STAFFORD TX 77477, 77477, Texas City, Texas, United States
- (832) 886-1321
- contact@nexgenautotransport.com
- nexgenautotransport.com
4.6
Excellent
51 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Best company
Best company. Satisfaction for 3 times I work with the company
October 12, 2023
Unprompted review
Very Good service and price
October 8, 2023
Unprompted review
Reply from NexGen Auto Transport
We wanted to express our heartfelt thanks for your positive review on TrustPilot. Your support and kind words mean the world to us at NexGen Auto Transport. We're delighted that you had a great experience with our car shipping services.
Your feedback is incredibly valuable to us, and it inspires us to keep delivering top-notch service. We're here whenever you need reliable vehicle transport in the future.
Thanks again for choosing NexGen Auto Transport!
Best regards,
The NexGen Team
I contacted Jack Miller to schedule a…
I contacted Jack Miller to schedule a pick up.
He sent me a link to agree for $170 contract.
He had me sent him $50 through Zelle.
The balance of $120 will be pay to driver next day.
Jack also said, he will confirm the driver who will pick up my car, the time to go pick it up, and provide the driver certificate of insurance.
After one hour he said he found a driver for next day but the balance will have to be $200, and not $120.
After 4 hours, I have not heard back from him.
Jack said he was waiting for the driver to give him all the info to give me.
Later, Carlos, Jack's manager called me.
Carlos reassured me that the my car will deliver the next day which it did.
I was satisfied with the delivery time.
The car was deliver with no damage.
Also, the driver did provide the insurance certificate.
Overall, I was satisfied with the outcome.
Had Jack found a driver sooner and communicated to me that it will take a little more time to find a driver, then there would not be an misunderstanding.
They are a legitimate company. I will use them again, but expect to be $75 or $100 more than the initial quote. They said the drivers have the final say how much they want to work for the distance and location. What matters is they are a legitimate company.
October 1, 2023
Unprompted review
Absolute scam
Absolute scam! These guys quoted $400 then came back wanting 1200! Then they refused to return our deposit once they couldn’t fulfill their quoted price.
August 30, 2023
Unprompted review
Reply from NexGen Auto Transport
We’re sorry to hear your concerns, but this description does not reflect how we operate.
At NexGen, quotes are estimates based on current market rates. We never lock in a price or charge a deposit until a carrier is confirmed and approved by the customer. If pricing changes due to market shifts, you are under no obligation to move forward.
If a deposit was taken under different circumstances, we’d like to investigate. Please contact us with your booking details so we can look into this further.
– NexGen Auto Transport
Please stay away from them.
Please stay away from them.
No matter what they said please don’t belive them
They promise me final price and took deposit from me then they changed the price and when I did not accepted then keep the deposit and never return
After that they said
it’s company terms and condition . which is BS ….
I hope they lose more money than they steal from me.
Good luck guys with diffrent company
I’m sorry Guys
I forget about Zack
he is better lier than Hollywood actress.
He just deserved oscar in loosers category
Have a great day
September 13, 2023
Reply from NexGen Auto Transport
We’re sorry you feel this way, but your account is highly misleading.
At NexGen Auto Transport, a deposit is only collected after you agree to a confirmed carrier and rate. If a customer decides to cancel after that confirmation, our terms and conditions — which are clearly provided before any payment is made — outline the refund policy.
We understand frustration when plans change, but personal attacks and false accusations don’t reflect the actual process. If you'd like to discuss your case further, we’re happy to review it. Please contact us at (832) 886-1321 or contact@nexgenautotransport.com with your order ID.
We stand by the professionalism of our team and the transparency of our service.
– NexGen Auto Transport
Booked with them and they really…
Booked with them and they really knocked it out the park. Customer service was great. Great job and I would definitely recommend to family and friends.
September 8, 2023
Unprompted review
Reply from NexGen Auto Transport
We wanted to express our heartfelt thanks for your positive review on TrustPilot. Your support and kind words mean the world to us at NexGen Auto Transport. We're delighted that you had a great experience with our car shipping services.
Your feedback is incredibly valuable to us, and it inspires us to keep delivering top-notch service. We're here whenever you need reliable vehicle transport in the future.
Thanks again for choosing NexGen Auto Transport!
Best regards,
The NexGen Team
Very reliable
Very reliable! Car was delivered early and the process was simple!
July 28, 2023
Unprompted review
Reply from NexGen Auto Transport
We wanted to express our heartfelt thanks for your positive review on TrustPilot. Your support and kind words mean the world to us at NexGen Auto Transport. We're delighted that you had a great experience with our car shipping services.
Your feedback is incredibly valuable to us, and it inspires us to keep delivering top-notch service. We're here whenever you need reliable vehicle transport in the future.
Thanks again for choosing NexGen Auto Transport!
Best regards,
The NexGen Team
Nexgen really worked with me when I was…in a jam and needed help getting my car outta of a scary situation
Nexgen really worked with me when I was in a major bind. 5 stars for me for nexgen auto transport
July 15, 2023
Unprompted review
Reply from NexGen Auto Transport
We wanted to express our heartfelt thanks for your positive review on TrustPilot. Your support and kind words mean the world to us at NexGen Auto Transport. We're delighted that you had a great experience with our car shipping services.
Your feedback is incredibly valuable to us, and it inspires us to keep delivering top-notch service. We're here whenever you need reliable vehicle transport in the future.
Thanks again for choosing NexGen Auto Transport!
Best regards,
The NexGen Team
Ben has been great at getting drivers…
Ben has been great at getting drivers and a decent price for delivering inventory to my auto dealership
May 22, 2023
Unprompted review
Reply from NexGen Auto Transport
We wanted to express our heartfelt thanks for your positive review on TrustPilot. Your support and kind words mean the world to us at NexGen Auto Transport. We're delighted that you had a great experience with our car shipping services.
Your feedback is incredibly valuable to us, and it inspires us to keep delivering top-notch service. We're here whenever you need reliable vehicle transport in the future.
Thanks again for choosing NexGen Auto Transport!
Best regards,
The NexGen Team
great job
They got me a great price to haul my motorcycle to Colorado, it got there in quick time and in great shape.
I would use them again.
May 15, 2023
Unprompted review
Reply from NexGen Auto Transport
We wanted to express our heartfelt thanks for your positive review on TrustPilot. Your support and kind words mean the world to us at NexGen Auto Transport. We're delighted that you had a great experience with our car shipping services.
Your feedback is incredibly valuable to us, and it inspires us to keep delivering top-notch service. We're here whenever you need reliable vehicle transport in the future.
Thanks again for choosing NexGen Auto Transport!
Best regards,
The NexGen Team
Best service on time with step by step…
Best service on time with step by step update definitely looking forward to do more shopping with them
May 10, 2023
Unprompted review
Reply from NexGen Auto Transport
We wanted to express our heartfelt thanks for your positive review on TrustPilot. Your support and kind words mean the world to us at NexGen Auto Transport. We're delighted that you had a great experience with our car shipping services.
Your feedback is incredibly valuable to us, and it inspires us to keep delivering top-notch service. We're here whenever you need reliable vehicle transport in the future.
Thanks again for choosing NexGen Auto Transport!
Best regards,
The NexGen Team
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