NEXSTAND Reviews 264

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I bought Carbon version and it is absolutely amazing. Can't believe the weight is like zero and how stable and solid it is. Top notch quality.

Rated 5 out of 5 stars

Gosh, where has this been all my life as a student? As anyone who's 5'8 or taller, the desks and tables are short and I literally have had neck pain for years. No more neck pain anymore thanks to this... See more

Rated 2 out of 5 stars

Nexstand K1 Carbon Fiber Laptop Stand : I dont like the leveling system. Sometimes the level lock doesnt work. Sometimes you can only move one side so you have your laptop in a weird position. Also, y... See more

Company replied

Rated 5 out of 5 stars

I purchased the remote working kit and I've been loving it! Sturdy, lightweight, height-adjustable and looks good! I purchased a lot of laptop stands over the years and they never lasted, or were too... See more

Company replied

Company details

  1. Computer Accessories Store

Written by the company

Rethink how you live and work. With Nexstand we provide the tools for you to work anywhere - so you can choose your space for focus, productivity and growth. Nexstand laptop stands are designed for comfort, convenience and flexibility. It's the perfect product to help you work in comfort so you don't have to suffer from aches and pains.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Love my phone stand!

I wish I’d found this phone stand sooner!
It’s brilliant! Sturdy, stable, and folds away really compact.
I only dropped a star as I had to request my invoice again, the first time round it was a blank document.

August 14, 2022
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Reply from NEXSTAND

Thank you for your review, Jodie! We're glad you love the Phone Stand. We apologize for the inconvenience with your invoice and we'll make sure to correct that. Thank you again for choosing our product and we hope you continue to enjoy it.

Rated 5 out of 5 stars

Great product

Great product, good for both tablet use and gaming with a Nintendo Switch!

July 20, 2022
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Reply from NEXSTAND

We're glad to hear you're enjoying your Nexstand K2 Tracy, and that it's been a helpful addition for both using your tablet and gaming with your Nintendo Switch. Thank you for taking the time to write a review and share your thoughts with others considering purchasing one. We appreciate your feedback and we're happy to know that you find the Nexstand K2 to be a great product!

Rated 5 out of 5 stars
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Reply from NEXSTAND

Thank you for choosing the Nexstand K2 Laptop Stand, Abderrahmane! We're glad to hear that you're enjoying it and that it's been helpful in improving your productivity. We appreciate your taking the time to write a review and share your experience with other potential customers. If there is anything we can do to make your experience even better, please don't hesitate to let us know. Thanks again for choosing Nexstand!

Rated 1 out of 5 stars

Overpriced for a flimsy piece of…

Overpriced for a flimsy piece of plastic, holds the laptop lopsided, would not trust for any portable use. very bad quality materials. very bad value for money.

July 7, 2022
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Reply from NEXSTAND

Hi there, thanks for taking the time to write a review.
I'm sorry to hear that you didn't enjoy your experience with our laptop stand and that you feel it was overpriced and of poor quality.
Our team is constantly working to improve our products and we would love to get more feedback from you. We value your input and would love to help make things right.
A member of our customer support team will reach out to you shortly to work together on a solution.

Rated 3 out of 5 stars

My order was glitched

[edited] The stand did not arrive after 3-5 business days. I waited a few days extra for delivery before contacting customer service. I asked for my tracking number and was not provided with it, I was told someone was investigating instead. It took 3 business days and a nudge from me before 3 people got back to me to say my order had glitched in the system which had never happened before. I was provided with a full refund the evening of the day I asked for an update and offered a new stand. I do appreciate these things happen sometimes and I am probably just an outlier, and all three members of the customer service team were very kind and clear, even if it was a little confusing on who I should reply to. I have edited this review to reflect the experience based on their honesty with the situation and appreciation on the fix.

June 21, 2022
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Reply from NEXSTAND

Hello Catriona,

We're very sorry this is taking longer than expected, a tracking number is usually issued upon dispatch of every order for some reason your order has been marked as despatched by our warehouse but no tracking number was assigned. This has not happened before and we're investigating with both the warehouse and courier.

In the meantime, we do apologise for not updating you sooner with more information. On this occasion, we will provide a full refund as a token of apology for any inconvenience caused.

I will update you as soon as I hear back from the warehouse team and we expect that to be tomorrow.

Again please accept our sincere apologies and we hope to still get the stand to you ASAP.

Kindest regards,
Sam

Rated 5 out of 5 stars

THE Digital Nomad Laptop Stand

It's small. It's light, and it actually works.
Perfect if you travel a lot and have different height requirements from your stand due to being in different places.

There's also something really fun about opening/closing it!

May 23, 2022
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Reply from NEXSTAND

Thank you for your kind words, Chris! We're really glad you like the Nexstand and that it's been a helpful travel companion. We designed it to be as lightweight and compact as possible so that it would be easy to take with you wherever you go, and we're glad to hear that it's meeting your needs. Thanks again for choosing Nexstand!

Rated 5 out of 5 stars

Game-changing device!

This stand is a game-changer & has made working remotely so much easier, as I move from spot to spot in my house. I love it so much, I got one for my daughter.

May 18, 2022
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Reply from NEXSTAND

Thank you for your kind words, Lori! We're so happy to hear that you've found the Nexstand helpful in your work-from-home endeavors. We hope it brings as much convenience and productivity to her as it has to you. Thank you for your support!

Rated 5 out of 5 stars

Easy to order

Easy to order. Fast delivery of good quality products. Very happy.

April 18, 2022
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Reply from NEXSTAND

Thank you so much for your kind words Adrian! We're glad to hear that our products have met your expectations and thank you for taking the time to share this with us.

Rated 1 out of 5 stars

No free shipping

Nextstand promote with free shipping in Irland. However, I have been charged the shipping costs and not been refunded. I like the product but I find the shopping experience bad.

April 1, 2022
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Reply from NEXSTAND

Dear Susan,
I'm sorry to hear that you're not happy with your shopping experience. We do offer free shipping for orders over £50. I can see from your order that you did not meet the requirements to be eligible for this promotion. However we understand that this may not have been made clear to you when completing your order. I have gone ahead and processed a refund for the shipping costs incurred. I'll also make sure our marketing team is aware of the issue so they can review the messaging on site in Ireland. Thank you for bringing this to our attention.

Rated 5 out of 5 stars
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Reply from NEXSTAND

Thank you for choosing Nexstand, Niamh! We're thrilled to hear that you're enjoying our products and appreciate your taking the time to leave a review.

Rated 5 out of 5 stars

Fast delivery and laptop stand is as as…

Fast delivery and laptop stand is as as described. Great product.

March 30, 2022
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Reply from NEXSTAND

Thank you so much for your review and rating, Aino! I'm glad to hear that our laptop stand is as described and that it was delivered quickly. If there's anything we can do in the future to make your experience even better, please let us know. We appreciate your feedback!

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Versatile, easy to assemble and functional.

March 3, 2022
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Reply from NEXSTAND

Thank you for your review, Jessica. We are so happy to hear that the Nexstand is living up to your expectations!

We hope you will continue using our product and please let us know if there's anything we can do to make it even better for you.

Rated 4 out of 5 stars

A swift delivery, good quality

A swift delivery of two good quality products as described on the website.

January 27, 2022
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Reply from NEXSTAND

Thanks Dan for taking the time to review our products and service. We really appreciate your feedback and hope you enjoy using your new laptop stand with keyboard and mouse. If you require any assistance, please don't hesitate to contact us, we'll be happy to help.

Rated 5 out of 5 stars

Great stand for on the go!

This stand is great. Provides great adjustable height for different situations. Love the small storage size for easy packability for on the go work.

Would definitely recommend to anyone needing a stand for on the go to eliminate neck strain while working on playing.

January 26, 2022
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Reply from NEXSTAND

Thank you very much for taking the time to review our product. We're so happy to hear that our laptop stand is helping you overcome neck strain whilst working on your laptop. If we can be of any further assistance please don't hesitate to contact us.

Rated 5 out of 5 stars

Top!

Top. Everything is OK.

January 18, 2022
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Reply from NEXSTAND

Thank you Ilia for taking the time to leave us a review. We really appreciate your feedback.

Rated 5 out of 5 stars

Good product

Good product. Fast delivery

January 4, 2022
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Reply from NEXSTAND

Thank you Les for taking the time to review our product and service. We really appreciate the feedback. If there is anything we can help you with please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent product

Excellent product, fast delivery - thank you!

December 20, 2021
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Reply from NEXSTAND

Thank you Margaret for taking the time to review our product and service. We really appreciate the feedback :)

Rated 5 out of 5 stars

Review wasn't wrong

Read a review of best laptop risers/ stands and this came out on top and it is easy to see why. The unit is compact, comes in a nice box and bag and, when extended, it is fairly robust and securely holds the laptop. The height has a good range for adjusting too. I will probably be getting more. Oh, and the delivery was top notch - came quicker than was estimated.

November 26, 2021
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Reply from NEXSTAND

Hi James, thank you very much for taking the time to leave a review for our product and service. We really appreciate your honest feedback. It's great to hear that our product is meeting your expectations and that delivery was on time.

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