I had Nextbase dashcam which had been installed by Halfords, it attached to the front windscreen with a suction cup. My car faces west, and in the summer I would frequently find the dashcam on t... See more
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Required new part to allow the dash camera to stick on the windscreen. Very easy to contact Nextbase and order replacement part via the web. Fairly priced for replacement part and order placed and co... See more
Company replied
Your service time wise was excellent, delivered within 4 days. I went to 3 “Halford” shops who sell next base products, on each occasion I was told they were out of stock, two of the outlets said the... See more
Company replied
Decided to buy battery (£10) and fit myself instead of sending camera away (£30) to be done. Okay to diy providing you have the necessary tools, a very steady hand and knowledge of soldering onto c... See more
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Company details
Written by the company
We specialise in supplying replacement parts for Nextbase Dash Cams, DVD Players and DAB Radios. We are an official retailer of all Nextbase parts and accessories, based in the UK and we ship worldwide.
Contact info
Unit 2 Caerphilly Business Park , CF83 3ED, Caerphilly , United Kingdom
- 02920866429
- reviews@nextbase.com
- nextbaseparts.co.uk
Your service time wise was excellent
Your service time wise was excellent, delivered within 4 days. I went to 3 “Halford” shops who sell next base products, on each occasion I was told they were out of stock, two of the outlets said the product was discontinued and no longer available ?. Most importantly, the tightening nut for the component was not in the package.

Reply from nextbaseparts.co.uk
I needed a micro 2 piggyback fuse…quick delivery
I needed a micro 2 piggyback fuse connector, ordered on a Monday, arrived on Wednesday. At £5 including postage I thought was reasonable.
I noticed that if you buy a hardwired kit from Halfords and require a micro 2 piggyback fuse Nextbase will supply one free of charge (June 2022).

Reply from nextbaseparts.co.uk
BIT FIDDLY, SOMETIMES GLITCHY, SEMI STABLE DASH CAM SYSTEM
I was a bit anxious of buying my first dash cam as usually technology is not so straight forward.
Granted the first one i ordered (522GW model) would not connect to the app so i had to return it. I then ordered the dual front and rear camera version, and this all worked first time.
Really easy to install to my cigar lighter discreetly. I would like to wire into fuse but need to research this as my car fuse box is hidden somewhere
.
Need to tweak the settings to set it up for full capacity use but so far seems easy and this one work well with the app.
I then bought the dual front and back set instead and so far, touch wood it’s been fine. Would like to explore the settings more and playback some footage sometime to see how clear it is.
Also bought a Samsung 128GB memory card instead of there one for £12.00 on eBay and it works fine no need to format.
I wish in future they could have them so they can angle upward and down even more as i prefer to have mine under the existing rear view mirror so i can also glance at it in operation (they are really made for left hand side behind the mirror - which i think is silly).Instead mine is of the black plastic that comes down the windscreen with sensors. If I could angle it down more that would be better but i have done so just above the bonnet being in shot. Rear seems to be ok but as it’s a magnetic ball you have to fiddle with it to make it level, which is tricky to do, and it can move about so i have used sticky cable holders to hold its cable in place, so the ball does not move.
I did buy the suction cup mount from their site so i could take it with me in another's car as well. An odd thing I only just noticed which gives the camera more movement is the power lead can plug into the screen mounted holder and not just the camera… daft of me to not see that sooner.
UPDATED 25/06/2022 - Sadly as time passes i am noticing my camera keeps freezing for no reason on odd occasions and i have to use the reset button, this is very annoying. Also, the g sensor even on low seems to make the camera save a recording every time i start the car, this eventually takes up space and fills the memory card. I might switch this off but then will mis out on it saving a recording that could catch damage to the car! Might be wise to leave that off.
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Reply from nextbaseparts.co.uk
Arrived so fast it came with a speeding…
Arrived so fast it came with a speeding ticket.Many thanks

Reply from nextbaseparts.co.uk

Reply from nextbaseparts.co.uk
No goods yet
Asking for a review but I haven't got the goods yet. Update: received the goods yesterday, all is fine.

Reply from nextbaseparts.co.uk
thought I could shorten cable for rear…
thought I could shorten cable for rear window camera , bad idea , search the net for new cable some really silly prices then found nextbase parts and ordered a new cable for a good price , they delivered it really quickly and it works fine . really good service .
Gave 4 stars as when ordered I did not…
Gave 4 stars as when ordered I did not receive any email confirmation or any dispatch information so was a bit worried until ordered part arrived. Little more communication about orders please.
Very helpful customer service and spare…
Very helpful customer service and spare part (battery) was delivered pretty quickly
Good delivery for a good product
Great service thank you
The part arrived before time quoted and…
The part arrived before time quoted and fitted perfectly.
Quick courteous service
Went online to find a replacement part, the live chat was very quick and helped me find exactly what I needed without any fuss.
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