Company was very efficient and reliable, product details clear, payment secure, communication good and delivery prompt. Bed itself is a little flimsy, but price reflects that. One of the two clips sup... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality of the bed itself is very nice, however, was delivered with only 7 feet/legs instead of 8. After emailing the company, they sent out the missing foot resolving the issue promptly. I will b... See more
Good product at a reasonable price. Not so happy with delivery arrangements as I was only given very short notice the evening before being told to expect it between 7.00 and 21.00 the next day. When... See more
Excellent, from ordering on Thursday evening i was expecting a slight delay with delivery, due to the bank holiday weekend. Tuesday evening I had an email to say my bed was getting delivered the next... See more
Company details
Written by the company
We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.
Quality Comfort For Less
Written by the company
- Beds and prices you won't be able to resist.
- All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.
Contact info
Ehhmy Home, City West Business Park, LS12 6LX, Leeds, United Kingdom
- 03301 330 441
- info@nextdivan.co.uk
- nextdivan.co.uk
4.3
Excellent
346 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy ordering and speedy delivery with…
Easy ordering and speedy delivery with good communication re delivery times etc.....bed is good quality and looks great. Would recommend.
December 19, 2025
Bought this for my 3 year old grandson
Bought this for my 3 year old grandson. The base is low so it’s easy for him to climb on to. It was an easy ordering process and delivered on time. He loves it so happy with the purchase.
December 18, 2025
Prompt order delivered on time helpful…
Prompt order delivered on time helpful delivery men good value for price
December 16, 2025
Lovely bed frame delivered at a time…
Lovely bed frame delivered at a time that suited thanks
December 5, 2025
The prices were comparable to other…
The prices were comparable to other suppliers, The items appear to be good quality.
Delivery was as advised either to people who would place where you wanted them.
December 3, 2025
Reply from Next Divan
Thank you for taking the time to leave your feedback. We are delighted to hear that you were happy with your overall experience, from ordering through to delivery. Your kind comments mean a great deal to us, and we truly appreciate your support.
Thank you for choosing NextDivan :)
Website easy to filter
Website easy to filter. Good communication re delivery. Mattress very comfortable on arrival
December 3, 2025
Reply from Next Divan
Thank you for your kind feedback. We are delighted to hear that everything went smoothly and that you are enjoying your purchase.
We truly appreciate you choosing NextDivan :)
Amazing quality, loved the bed and mattress.
We got the bed and the mattress. Its amazing quality and exactly like we thought its going to be. Thanks for all the logistical work your team did.
Amazong price for this quality! Team is quite responsive with emails and gets things resolved quickly.
December 13, 2025
Unprompted review
Reply from Next Divan
Thank you very much for your kind words. We are delighted to hear that you are happy with your purchase and that everything met your expectations. Your appreciation of our team’s efforts and service means a great deal to us.
Thank you for choosing NextDivan :)
Reply from Next Divan
Thank you for taking the time to share your experience. We are glad to know everything went smoothly and that our team was able to assist you. We truly appreciate your support and thank you for choosing NextDivan :)
Beautiful bed with the best price!
December 4, 2025
Reply from Next Divan
Thank you for your lovely feedback. We are delighted that you are happy with your bed and appreciate your kind words.
Thank you for choosing NextDivan :)
Reply from Next Divan
Thank you for your feedback. We are very sorry to hear that you are unhappy with your bed. We can see that no contact was made with us regarding any issues after delivery, so we were not aware of the concerns you have mentioned. Please reach out to us at info@nextdivan.co.uk
with your order details, and our team will be more than happy to investigate and resolve any issues you are experiencing.
Order to delivery was great
Order to delivery was great, kept informed of delivery and came when expected.
December 3, 2025
Reply from Next Divan
Thank you for your positive review. We appreciate you choosing Next Divan and hope you enjoy your purchase. If you need any further assistance, our team is always here to help.
You get what you pay for!!
Sorry I realised I left a review previously for the wrong company so have now deleted.. I have recently bought two beds from two different suppliers and got them mixed up. Next divan was ok, the fasteners for the underside of the divan don’t clip together properly or securely and the instructions attaching the headboard weren’t clear for a complete novice which I am.
November 25, 2025
Reply from Next Divan
Thank you for taking the time to share your feedback, and we are sorry to hear about the issues you have experienced with your delivery. We have investigated the matter on our side and, unfortunately, we do not have any record of the communication you described regarding the request to change your delivery date. In addition, our couriers have provided us with images confirming proof of delivery.
We kindly ask that you contact us urgently at info@nextdivan.co.uk
with your order details and any supporting information so that we can review this fully and resolve the matter without further delay. Your satisfaction is important to us, and we are committed to addressing this as quickly as possible.
Kind Regards
The Next Divan Team
Average
Delivery was great, very timely. The bed was a bit flimsy with the head board. I feel like it might snap if I pull it the wrong way.The pleats in the head board are not tight. I went for this company thinking I would get better quality but I think I would have got the exact same bed for £100 less from Facebook market place
November 21, 2025
Reply from Next Divan
Thank you so much for your positive feedback. We’re delighted to hear that you’re pleased with the quality of your bed and that it arrived so quickly. We truly appreciate you choosing us. If you ever need anything in the future, we’re always here to help.
Kind Regards
The Next Divan Team
Great price for the divan
Great price for the divan, great quality and delivery quick and friendly. Will be purchasing from you again when I need to get more stuff.
November 20, 2025
Reply from Next Divan
Thank you for your fantastic review. We are delighted to hear that you found the divan to be great value, high quality, and that your delivery experience was both quick and friendly. We truly appreciate your positive feedback and look forward to assisting you again when you are ready to make your next purchase.
Excellent service and fast delivery
Excellent service good quality and fast delivery
November 13, 2025
Reply from Next Divan
Thank you for taking the time to share your feedback. We’re thrilled to hear you were pleased with our service, the quality of your bed, and the fast delivery. Your support means a lot to us, and we’re glad you had such a positive experience. If you need anything at all, we’re always here to help.
They delivered my bed exactly on time
They delivered my bed exactly on time, the bed is very comfortable. I would recommend the company to anyone who wants a new bed or mattress.
November 12, 2025
Reply from Next Divan
Thank you for your kind review. We are very pleased to hear that your bed was delivered on time and that you are finding it comfortable. Your recommendation means a great deal to us. If you ever need any further assistance or are looking for another bed or mattress in the future, we will be happy to help.
The price was competitive for the bed…
The price was competitive for the bed and headboard.overhall satisfied customer,
November 14, 2025
Reply from Next Divan
Dear Customer,
Thank you for taking the time to share your feedback. We are sorry to hear about the smell you experienced, as this is not something our customers typically report and it’s certainly not the standard we aim to deliver.
We also cannot find any record of contact from you regarding this issue at the time of delivery or afterwards. If you had reached out, we would have been more than happy to investigate and assist immediately.
Please contact us at info@nextdivan.co.uk with your order details, and a member of our team will respond the same day. We would really appreciate the opportunity to look into this further and ensure everything is resolved for you.
Kind regards,
Next Divan Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.