Just got on the 309 from haymarmet Newcastle. At 11.40.wrd an absolute credit to nexus the young driver was Helpful and polite. Total credit to your company!!!!!
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See what reviewers are saying
No where does it mention that under 16's need ID to travel and have to go through a member of staff to enter the metro system. My 15 year old was caught out and embarrassed and upset by a member of st... See more
What a grubby little company. Don't attempt to pay your parking charge by phone. Their system doesn't answer and the time ticks away making them a profit. You then get a surprise when your mobile bill... See more
Took my neighbour to A&E Nuneaton.Upon leaving at 11.30 pm I punched in my Reg and £8 was due. Machine took my £10 note but no change given. After 2 weeks was given a parking penalty which I app... See more
The worst service I have seen in my…
The worst service I have seen in my life every day I get late to work , I have never seen running at the right time , I have suggest to the this bad service to remove the time table and just say we are running when we want .
February 7, 2022
Unprompted review
Service for the metro is utter crap A…
Service for the metro is utter crap A don’t blame people when they bump it. utter joke 12 hour shift waiting 15mins for the metro to be booted off the next stop and then having to wait 26 mins sort your deal out or put down the ridiculous cost of tickets
September 29, 2021
Unprompted review
Don't complain, it won't be herd
Don't complain when you are harrassed, threatened, treated in an unprofessional manner or approached and spoken to whilst their staff are breaching COVID restrictions. Nexus will not hear your full complaint, they will close it down at earliest convenience and assume you have no evidence and the staff will be protected by their mates/manager. I advice any interaction with any Nexus staff to have witnesses or a video recording to make nexus listen to your complaint in future and inform them you have this evidence at earliest convenience so they cannot close the complaint down.
November 6, 2020
Unprompted review
Metro covid health hazard
Metro over three years looks dirty, scruffy even thru the covid 19 pandemic were hardly ever cleaned, chavs get on @Pelaw station from South Shields and start to cause bother, begging for spare change, starting fights outside the metro carriage, drunks hanging around central station begging for spare 60 pence.
October 2, 2020
Unprompted review
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