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NGT Academy Reviews 

1,021
•
TrustScore 5 out of 5

4.8

Training School
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Review summary

Created with AI, based on recent reviews

Looking at 341 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the practical hands-on labs and clear instructional videos that make complex networking and information technology concepts remarkably easy to comprehend for absolute beginners. Learners deeply appreciate the flexible scheduling, supportive peer study groups, and knowledgeable instructors who provide engaging, structured guidance to help everyone succeed. Though some reviewers found the video pacing a bit fast or jarring during certain technical modules. A few people also mentioned experiencing notable challenges with dense terminology and a large amount of information to retain without readily available direct guidance.

What people talk about most

User experience

Consumers find user_experience to be positive, highlighting the well-structured materials and supportive... See more

Staff

Customers consistently note positive experiences with staff, highlighting that instructors and support teams... See more

Instructions

Reviewers highlight positive aspects of instructions, noting that the training materials are thorough and... See more

Product

People report high satisfaction and positive experiences with the product. Consumers mention that the... See more

Quality

Users describe satisfaction with quality, highlighting excellent learning resources and top-tier content.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

NGT Academy has been a game changer for me. The instructors actually know how to teach, not just read slides. They break down complex networking concepts into simple, real-world examples and are a... See more

Rated 5 out of 5 stars

The practice labs and the quizzes were my favorite part of this learning environment. It was broken up enough for me to grasp the basic concepts and truly understand this new world. I can't speak high... See more

Rated 5 out of 5 stars

As a Navy veteran transition from the civilian insurance industry into tech, I was looking for more than just a coding bootcamp. I needed a program that could help me gain real, marketable skills and... See more

Rated 5 out of 5 stars

The lesson videos and the instructor, Jason Hess, are outstanding. The explanations are clear and easy to follow, which made even complex topics easier to understand. I learned a lot from this course... See more

Company details

  1. Training School

Written by the company

NexGenT (DBA NGT Academy) was founded by two Air Force veterans who have trained thousands of engineers for the military. They have combined the military-style training philosophy of job readiness with decades of network engineering and cyber security experience working at Cisco Systems, Arista Networks, and Dimension Data into an immersive program to get people into cyber security or networking careers faster and more effectively than ever! NGT Academy is on a mission to help 1 million people get tech jobs by 2030. There will be 3 million unfilled cyber security jobs in the market by 2021. We want to close that skills gap by providing people an affordable education that gets them job-ready for a career in cyber security. NGT Academy believes that students shouldn’t be left with outrageous debt from degrees that don’t teach the required skills to succeed in the workplace. We believe we have the best program to equip anyone to be cyber security specialists in the fastest way possible. We believe in having a strong foundation in network architecture before students go into our cyber security training. Once the student masters the fundamentals in networking, they are better prepared to step into our cyber security training program along with real-world projects.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 75% of negative reviews

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4.8

All reviews

(1,021)

333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had a great learning experience with…

I had a great learning experience with plenty avenues to get my questions answered.
The printouts of the lab , resources, test reviews with explanations was very helpful.
If you are serious and put the time in you will complete this course with clear directions.

8/9 Update: I earned my FSNA Certification and CompTIA Security + Certificate. You can too!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks NGT

So far I feel like I got my foot in the door to information technology and NGT has helped me with that

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

The best! In my opinion

I really liked this platform and community. The modules and lessons were extremely easy to follow along with. The labs enhanced my understanding of what I was learning. I also like the accountability that the community provides. There's literally no reason to not pass and get certified with this program and platform.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

This program has been amazing for me!

This program has been amazing for me! Breaks it all down so you can easily understand and go at your own pace for your busy lifestyle .Very thankful for the knowledge I've gained thus far! Looking forward to a bright future all thanks to the amazing NGT academy !

July 19, 2026
Unprompted review
Rated 4 out of 5 stars

I liked how the program was self taught…

I liked how the program was self taught and paced however if i had any kind of questions there was no one who would respond to messages and i honestly didnt know who to each out to i had to dig though the website to find a message board and try that way.

July 19, 2026
Unprompted review
NGT Academy logo

Reply from NGT Academy

Thank you for sharing your feedback with us! We're glad to hear that you enjoyed the flexibility of the self-paced, self-taught format of the program.

At the same time, we're really sorry for the frustration and difficulty you experienced when trying to get help. Clear communication and timely support are top priorities for us, and it sounds like we fell short in making those support channels easy for you to find. We are actively working to make our contact points much clearer so no student ever feels left in the dark or has to dig around for answers.

For quick reference moving forward, here is the best way to get in touch with us whenever you need assistance:
- Direct Support Email: support@nexgent.com
- Live Support: Use the chat function directly inside the LMS for quick questions.
- Community Board: Post in our Community platform, where our training team actively monitors and responds to student questions.

We truly appreciate your input as it helps us make the overall learning experience better for everyone. Thank you for being a part of our program, and please don't hesitate to reach out if you need anything at all!

Rated 3 out of 5 stars

Good material overall

Good material overall, but some labs and instructions could be clearer. Better guidance would improve the learning experience.

July 19, 2026
Unprompted review
NGT Academy logo

Reply from NGT Academy

Thank you for taking the time to share your feedback! We’re glad to hear that you found the course material valuable overall.

We are always looking for ways to improve our curriculum, and your input regarding lab instructions and guidance is extremely helpful. Our team is actively reviewing and refining our practical exercises to ensure a smooth, clear, and effective learning experience.

If you ever run into a specific step or lab where you need immediate assistance or further clarification, please don't hesitate to reach out to us:
- Email: support@nexgent.com
- Live Chat: Directly within the LMS chat function
- Community: Reach out via the Community platform, where our training team is active and responsive

Thank you again for your feedback and for being a part of our learning community!

Rated 5 out of 5 stars

So far

So far, at the end of the first block, I'm loving it. This is a super efficient way for people to gain further education and better themselves for the future. The time I spend at work I would've never thought I could go back to school and get a better future. This is the way.....

July 12, 2026
Unprompted review

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