NGT Academy Reviews 918

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 318 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the hands-on labs, practical exercises, and flexible pacing that make learning engaging and effective. Many appreciate the knowledgeable and supportive staff, particularly the instructors who explain complex concepts clearly and provide real-world insights. The product itself is frequently described as well-structured, comprehensive, and focused on building practical skills. However, some people were dissatisfied with the service, mentioning issues with outdated curriculum and a perceived lack of empathy regarding financial hardship. A few other people also felt that the amount of information presented could be overwhelming, and that the instructor's pacing was sometimes inconsistent.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the informative,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the instructors and support... See more

Instructions

Reviewers express high satisfaction with the instructions and instructors. Customers consistently praise the... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the helpful staff, professional... See more

Product

Customers had positive experiences with the product. Many reviewers found the courses to be great, well put... See more

Reviews shaping this summary

Rated 5 out of 5 stars

NGT Academy has been a game changer for me. The instructors actually know how to teach, not just read slides. They break down complex networking concepts into simple, real-world examples and are a... See more

Rated 5 out of 5 stars

I have been looking for a program that would give me not only instruction on IT, but give me the opportunity to get some hands on training. I am a visual learning, along with the ability to understand... See more

Rated 5 out of 5 stars

I give a 5/5 because of the NGT Community, not the program itself. if it wasn't for the TA's that held Study Groups, i don't know if I would have gotten through the material in the FSNA, It was a lot... See more

Rated 5 out of 5 stars

My experience with the NGT Academy has been great. I would recommend this to any veteran or civilian that needed a career start or change. This is the future that we are headed towards and I believe N... See more


Company details

  1. Training School

Written by the company

NexGenT (DBA NGT Academy) was founded by two Air Force veterans who have trained thousands of engineers for the military. They have combined the military-style training philosophy of job readiness with decades of network engineering and cyber security experience working at Cisco Systems, Arista Networks, and Dimension Data into an immersive program to get people into cyber security or networking careers faster and more effectively than ever! NGT Academy is on a mission to help 1 million people get tech jobs by 2030. There will be 3 million unfilled cyber security jobs in the market by 2021. We want to close that skills gap by providing people an affordable education that gets them job-ready for a career in cyber security. NGT Academy believes that students shouldn’t be left with outrageous debt from degrees that don’t teach the required skills to succeed in the workplace. We believe we have the best program to equip anyone to be cyber security specialists in the fastest way possible. We believe in having a strong foundation in network architecture before students go into our cyber security training. Once the student masters the fundamentals in networking, they are better prepared to step into our cyber security training program along with real-world projects.


Contact info

4.8

Excellent

TrustScore 5 out of 5

918 reviews

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Replied to 60% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Low stress

I enjoy the low stress of the work being on my time. The instructions are quite thorough.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

Company has underhanded refund…

Company has underhanded refund practices. I have not started the class I want refunded and upon reading the refund policy I believed I was well within the 72 hours of starting that class for a full refund as I have not started it yet. I did not ask for a full refund just one on the course I did not take. Besides that the material is quite dated and at times leaves me questioning whether they care about the student at all. I will not be completing it and I will not be coming back. This is a slimey company and you can get the same education for free on youtube. The fsne is not as highly regarded as they claim.

Edit for response: which course do your records state that i logged into and do you understand which one I am seeking a refund for.

January 11, 2026
Unprompted review
NGT Academy logo

Reply from NGT Academy

We take all feedback seriously, but we must clarify the facts regarding your enrollment.

Our records show that you enrolled in October 2025 and signed a clear Enrollment Agreement outlining our refund windows (3 days and 14 days). Your request for a refund was made more than 70 days after enrollment, which falls well outside of those contractual terms.

While you mentioned not having started the course, our system logs tell a different story. Our Learning Management System tracks every login, including the specific dates, times, and modules accessed. According to our data, there has been significant progress made in the program as recently as the day before your withdrawal request.

We stand by the quality of our curriculum and its alignment with current industry exams. We are happy to provide you with your specific access logs and a copy of your signed agreement should you wish to review them.

Rated 5 out of 5 stars

The instructor and the lesson videos are great

The lesson videos and the instructor, Jason Hess, are outstanding. The explanations are clear and easy to follow, which made even complex topics easier to understand. I learned a lot from this course and would highly recommend it to anyone interested in expanding their knowledge in this field.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

just wanted an oppurtunity

they have created an opportunity for me to have a career and change my life. I have PTSD and other health predicaments that can make my life trajectory less than ideal. But Garrett and everyone at ngt. have come alongside me and supported my journey to this point. not yet working but soon I have faith!!!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

great experience

It was a great experience, and I learned a lot. The platform is very user-friendly. I like the flexibility and how it keeps you focused so you can reach your goal.

January 1, 2026
Unprompted review
Rated 4 out of 5 stars

A direct way to learn.

I went with NGT Academy because of their teaching methods. Similar to military schools, its direct and straight to the point, just the meat and potatoes. Gives me the tools I need, to build myself a solid foundation to begin my IT career with.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Determination, Consistency, and Growth

Consistency is key to success. Falling is part of the journey, but what matters is continuing to move forward, one step at a time. Every challenge helps build strength and understanding. Never retreat and never lose hope. Support and encouragement create a strong foundation for growth. Thank you for the motivation, peace, and positivity.

December 29, 2025
Unprompted review
Rated 3 out of 5 stars

Full Stack Network Associate

The Full Stack Network Associate training is thorough, but it was hard for me to grasp. You really have to be dedicated to meet the milestones that are prescribed by NGT. A lot of information is thrown at you, and you have to find a way to make it stick. To be an accelerated course, this training would have been more effective by sticking to what is needed to be learned and evaluated on.

December 28, 2025
Unprompted review

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