Priyesh from the sales team, and Steven and Jack from the completions team, were great throughout our shared ownership purchase. They were helpful, clear in their communication, and kept everything... See more
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For anyone, the process of buying a home in London, is a series of trade-offs. It can lead to scenarios you never dreamt you’d consider – forget the second bedroom, consider an unknown neighbourhood or even leave the city altogether. NHG Homes is the partner you’ve been looking for to help you navigate the array of choices, make compromises you’re comfortable with and find a home you deserve in the city you love. Our homes and developments are designed to a high specification, made achievable through the wide range of financial options we offer – from shared through to outright ownership. Always within reach of the city centre, reflecting the unique neighbourhoods they are part of and built for the people who make this amazing city what it is. It’s our home and we want it to be yours too. With NHG Homes, it can be. Choose London. Notting Hill Genesis is one of London's leading housing associations, managing over 66,000 homes across the capital and building thousands more our vision is a to provide homes that build a better place for all. The profits of homes sold by NHG Homes are invested back into the community, supporting services and developing more homes.
Contact info
Bruce Kenrick House, N1 9FL, London, United Kingdom
- 033 3000 4000
- sales@nhg.org.uk
- nhgsales.com
Replied to 60% of negative reviews
Typically replies within 1 week
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I wanted to take a moment to share my…
I wanted to take a moment to share my sincere appreciation for the support I received from Iram Malik during the process of purchasing my apartment. She has been incredibly helpful throughout the entire journey.
Whenever I encountered any misunderstandings or difficulties, Iram always took the time to explain everything to me clearly and in simple steps, making the process much easier to follow. Her patience, professionalism, and willingness to help made a significant difference.
Honestly, without her guidance and support, I don’t think I would have managed to navigate everything successfully.
My wife and I have finally moved into…
My wife and I have finally moved into our wonderful new home, and we couldn’t be happier. Samuel , the Executive Sales Consultant at NHG, was incredibly supportive throughout the entire process. His professionalism, dedication, and genuine care for our best interests truly stood out.
We would also like to thank Steven and John who played a key role in keeping us informed and updated at every stage. Their communication and guidance made the journey feel seamless and reassuring.
The entire team at NHG has been great and we are grateful for their hard work and commitment. We would recommend NHG to anyone considering a new home or exploring their housing options.
Ricardo and Meklit
Leigh has been excellent on my Royal…
Leigh has been excellent on my Royal Albert Wharf purchase so far. She has been responsive to all of my questions and kindly arranged a second viewing for me at relatively short notice.
Execellent Experience, highly recommended
I recently completed a purchase with NHG and wanted to share how positive my experience has been throughout the process.
From the very beginning, the team was incredibly supportive, professional, and efficient. Priyesh, the Sales Executive, was instrumental in guiding me through the initial stages. He was always approachable, responsive, and took the time to clearly explain all steps of the process.
Steven, the Progression Executive, was equally impressive. He ensured everything moved forward smoothly and kept me regularly updated on progress. He was always quick to respond to queries and provided reassurance whenever needed.
Overall, I was very impressed with the productivity, professionalism, and level of support provided by the team. I’m very grateful for their help and would highly recommend their services to anyone considering a purchase with NHG
I attended a viewing at Lampton…
I attended a viewing at Lampton Parkside with my Mum and had a really positive experience from the start. Before we actually viewed the apartment, we were warmly welcomed by Shreya, who was friendly and professional throughout. She gave us a clear and detailed explanation of the process and also showed us a 3D model of the building, which really helped us visualise the development.
Honest Review
Many people reading this will be first-time buyers like me, so I want to clarify that what I am writing about NHG is my genuine, honest experience.
I mostly interacted with Shreya and later on in the process Jack. Shreya knows everything about the properties - her knowledge is great and she's generally good on comms. There were a few occasions where responses felt slow but one would imagine she was dealing with a lot of clients. Shreya was attentive, accommodating and is the perfect ambassador for NHG. I'm grateful to her for facilitating this daunting process so smoothly. Jack is great - I've only spoken with him over the phone but he has strong people skills and warm energy. He also has a great sense of urgency and was mostly easy to get hold of.
Overall I had a great experience with NHG and would gladly go through this process again!
Issuing £100 fines for driving through…
Issuing £100 fines for driving through a new build owned by this company. No signage mentioning this at all. If this is how they treat prospective buyers I’d steer well clear of them.

Reply from NHG Homes
Couldn’t be happier with how our shared…
Couldn’t be happier with how our shared ownership flat purchase went! Priyesh in sales was brilliant right from the beginning, and Steven and Jack in the completions team were just as impressive.
Steven was especially patient and took the time to explain every detail of the paperwork clearly, which made us feel completely confident throughout.
They made everything so straightforward with their clear updates and constant support. Any time we needed help or had questions, they responded quickly and sorted things out without any fuss. The whole process felt much less stressful than we thought it would be. We couldn’t recommend this team enough,they were outstanding!
Shreya was incredibly helpful from the…
Shreya was incredibly helpful from the very start of the process right through to receiving my keys. She supported me throughout the entire journey, and I truly appreciate her excellent service.
trying to rebrand to get out of their…
trying to rebrand to get out of their terrible service, what a terrible peiece of shate company from the bottom up
⭐️⭐️⭐️⭐️⭐️
I would like to share a heartfelt review of my experience with NHG Properties, with special appreciation for John Vincent, who made the entire journey exceptional from the very beginning through to completion.
From our first interaction, John was incredibly supportive, professional, and genuinely attentive. He consistently went above and beyond, particularly in helping to resolve the parking space issue we encountered during the reservation stage (initially handled by Samuel). No matter how many questions I had or how complex the situation became, John always took the time to explain everything clearly and patiently.
I would also like to recognise both John and Steven, whose honesty, knowledge, and positive attitude stood out throughout the process. Although we experienced long delays due to ongoing technical issues on site during the handover stage, they handled everything with great care and attention to detail. They kept us consistently updated and ensured we always felt that our case was a priority. Their approach made the overall experience smooth, well-managed, and as stress-free as possible under the circumstances.
Thank you to NHG Properties, and a sincere thank you to John and Steven for their outstanding support, patience, and commitment. It is truly appreciated.
I recently bought my house
I recently bought my house through NHG, and I’m extremely happy with the entire experience. The team was very supportive throughout the process, and everything was completed on time.
⭐⭐⭐⭐⭐A special thanks to Shreya Vyas, whose guidance and support made the whole journey smooth and stress-free. She was always helpful, responsive, and ensured that every step was handled properly.
I truly appreciate the professionalism and dedication of the team. Highly recommended!
Marco was an amazing guide
Marco was an amazing guide, very honest regarding our wishes, about what we could afford and not, and we really appreciated honesty, so neither us or him we gonna be lead towards to something can not be proceeded, such nice agent Marco, and the rest of the team that work along with NHG homes.
Outstading Service
Iram M was amazing, she was very helpful and detailed with my enquiry, it was a rare, pleasant experience dealing with a London based enterprise in this was. Thank you Iram.
Smooth Home Buying Experience with NHG Homes
I had a very good experience purchasing my flat with Notting Hill Genesis. The whole process went smoothly and I’m really happy with my new home.
John was very helpful throughout the journey and supported me with the process from the beginning, always being responsive and clear with information. On completion day, Shreya handed over the keys and made the process simple and welcoming.
Overall, it was a positive experience and I’m excited to move into my new flat. I would definitely recommend Notting Hill Genesis to anyone looking to buy a home.
I had a fantastic experience with Marco…
I had a fantastic experience with Marco Dessolis from Notting Hill Genesis during my recent property viewing. Marco was incredibly knowledgeable and provided clear, informative answers to all my questions, which made the entire process feel straightforward and reassuring.
What really stood out was his honesty and transparency—he took the time to explain everything thoroughly without any pressure, which I truly appreciated. On top of that, Marco’s charismatic and genuinely charming manner made the viewing enjoyable and relaxed.
It’s rare to come across someone who combines professionalism with such a personable approach. Marco is a real credit to Notting Hill Genesis, and I wouldn’t hesitate to recommend him to anyone looking for a helpful and trustworthy viewing agent.
Thanks Shreya for helping me buy my first property.
This was my first time buying a property. I found the property at the last minute and Shreya was very friendly and approachable and went out of her way to accommodate me. She clearly explained the whole process to me. When the sale moved to the next stage, I was still able to get in touch with her for help and she would always put me in contact with the right person to help me out. She was very professional and made the whole process very smooth for me. I am grateful for her service - I could not have done it without her.
Working with Priyesh has been an…
Working with Priyesh has been an absolute pleasure. They say that moving/buying homes is up there as one of the most stressful things to do but with help of Priyesh that hasn't been my reality. He's been on hand to answer any questions promptly whenever I've asked. Not pressured me into any decisions and always gone out of his way however he could to make sure I am in a position to make a fully informed decision. Too often do I feel pressured in a buying situation but Priyesh is far from pushy and wants to ensure you're making the right decision for YOU. Thanks for your help!!
Great assistance specially from Shreya Vyas
Nhg were quite helpful during the whole process and specially Shreya Vyas she was very helpful throughout she always answered my calls and emails(quick response)and she was very thorough with the explanation about the flat and very kind towards us,she helped us to get our new home,really appreciate her and Nhg team.thank you so much.
Super Helpful Friendly Staff
Leigh was absoultely amazing from the get go :) Super friendly and knowledgable and made the experience of buying my first home really smooth. Would highly recommend using her if you’re looking to buy a property :)
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